N ovalea Saligoe
**** **** ****, ************, ** 46259 317-***-**** acd6z7@r.postjobfree.com
S ummary of Qualifications
MBA with specialization in Healthcare Management
Project Management
** *ears of managing direct reports
7 years experience in an academic healthcare setting
Curriculum development
Excellent written and verbal communication skills
24 years of classroom and 1:1 training experience
Flexibility to quickly adapt to change
Experience in diverse environment
Strong analytical skills with ability to assess conditions and implement appropriate and timely responses
P rofessional E xperience
Indiana University Health Indianapolis, Indiana July 2006 - Present
P rogram Manager ( October 2008 - Present)
Oversee the Physician Education Program for University Hospital
Facilitate learning events using formal classroom instruction and one-on-one guidance
Plan, implement, and support Cerner (Electronic Medical Record) training for physicians and advanced providers
Develop curriculum which meets the needs of the students, organization, affiliated institutions, and accrediting
bodies
Cultivate positive, professional, and interpersonal relationships with key executives, physicians, and practice
managers to implement successful learning solutions
Project Manager of Patient Experience Measurement Program used to measure physician interactions with
patients
Supervise 2 Senior Educators
F amily Medicine Residency Coordinator ( July 2006 - October 2008)
Performed managerial duties related to planning, directing, and organizing academic, operational, and financial
activities of the residency program
Coordinated educational and clinical activities for 33 residents to ensure compliance with the Accreditation
Council for Graduate Medical Education (ACGME) regulations
Organized and planned recruitment, orientation, and graduation activities
Facilitated rollout of New Innovations (Residency Management software) for facility
Supervised 3 administrative assistants
March 1985 – March 2006
Regions Bank Indianapolis, Indiana
S mall Business Relationship Manager ( January 2003 – M arch 2 006)
Aggressively targeted companies with maximum annual sales of $10 Million to develop a banking relationship
Effectively maintained and managed portfolio
Provided training on business development for branch managers and junior lenders
Participated in activities to build positive relationships with internal and external customers
Actively involved in community outreach events a bank representative
B ranch Sales Manager ( January 1 998 - January2003 )
Operated branch that was scheduled to close at or below budget while growing it by 46%
Assisted in forecasting, budgeting, and planning efforts of the organization
Provided leadership, coaching and professional development for staff of 12 employees, including 1
assistant manager, 1 loan officer, 1 administrative assistant and 9 tellers
N ovalea Saligoe
8050 Frye Road, Indianapolis, IN 46259 317-***-**** acd6z7@r.postjobfree.com
S enior Credit Underwriter ( January 1997 - January 1998)
Analyzed credit, financial data, and fiscal statements to make prudent credit decisions
Maintained a high quality credit portfolio with less than 5% delinquency
Collaborated with branch staff to educate and ensure compliance of bank policies and procedures
A ssistant Branch Manager, Loan Officer, T eller ( March 1985 - J anuary 1997)
Received numerous sales awards (new accounts, loans and investments)
Designated sales trainer for incoming management trainees
Managed 5 direct reports
E ducation
Master of Business Administration – Specialization in Healthcare Management, May 2012
Indiana Wesleyan University
Bachelor of Science in Business Administration, August 2005
Indiana Wesleyan University
Magna Cum Laude