AnilPatel acd6ve@r.postjobfree.com

**** ******* ****** ****** ** 08810 732-***-****

OBJECTIVE: Seeking a position for Senior QA Analyst /Performance Test Engineer to utilize my 9 years of academic background to assist me to gain experience, employ my excellent interpersonal skills, and enable me to make a positive contribution to the company.

EXPERIENCE SUMMARY:

• Excellent experience with Functional testing, Validation testing, Regression testing, Integration testing, Sanity testing, Load testing.

• Understanding of the software development life cycle, business, and functional and technical requirement specifications and of development release management and source control.

• Extensive experience in testing of Web based applications and .NET application.

• Extensively involved in Black Box and Full Life Cycle Testing (SDLC) with team interaction.

• Excellent Knowledge of Testing Methodologies (Type of Testing/Level of Testing) to develop Quality plan.

• Strong technical Knowledge of UNIX/Linux Utilities, shell Script to automate process.

• Extensively involved in SIT and UAT by supporting Testing and implement QA Process.

• Involved with Management in (Feedback after each Release, Daily Testing Status) to implement Quality Process.

• Developing and managing release criteria while working closely with technology managers and developers

• Involved in testing of Web based GUI application including Back End Testing objects like Queues, Queue Managers and API Calls.

• Strong experience in preparation of Defect Reports and Tracking of Defects in Quality Center.

• Experience with Java, Web Services, SOAP & WSDL,API Testing.

• Capable of working on multiple tasks and organizing time appropriately and effectively

• Excellent oral and written skills; ability to successfully interface cross-functionally with a wide range of personnel

• Experience in software development methodologies including both Agile (Scrum, Kanban) and Waterfall models.

• Excellent knowledge in end to end Performance testing process and methodologies.

• Good experience in performance analysis of test results and pin pointing bottlenecks.

• Quick learner, hard worker, strong team player with excellent analytical, problem solving, communication and interpersonal skills. Good at interacting with people at all levels.

TECHNICALSKILLS

Testing Tools Quality Center, Rational ClearQuest, Quick test Professional 9.0 (QTP), Win Runner, Load Runner, Micro Focus Silk performer 6.0,2010 R2,9.5,SoapUI,Restclient, XML Editors XMLSpy

Programming Languages C, SQL, PL-SQL, Korn Shell Script, .NET 2005( C#, VB.NET,ASP.NET), .NET 2008( C#, VB.NET, ASP.NET )

Web Technologies HTML, XML, VBScript

Tools Ultra Edit,Text pad, Toad, SQL Navigator,Putty,Filezilla, RestClient

RDBMS SQL Server 2005/2008, Oracle 9i,10g,11g

Operating System Windows NT 2003,2008, UNIX (HP, Sun Solaris, AIX)

AT&T Research Lab, NJ.

Project Name: AT&T U-verse May 11– Present

Role: Performance test Engineer.

AT&T is a premier communications holding company providers of AT&T services and it also offers advanced TV services under the AT&T U-verse® brands. The U-verse Mobile app gives U-verse subscribers the ability to download content on their mobile devices, allows to manage DVR, download, and experience Live TV. I am working on project called AT&T U-verse a web based application.

As Performance test Engineer, responsible for defining the performance test plan, analyzing the test scenarios, preparing test case documents, Testing API calls, defining the performance environment requirements (Documented environment as well as silk performer environment), specifying report templates and conducting the scripting, benchmarking and interpretation of results.

Key Responsibilities:

• Analyzed the Business requirements and the site specifications.

• Experience in SDLC and Testing Planning process,Agile-Scrum methodology.

• Developed detailed Testing Strategy for the performance testing and developed various test cases.

• Designed a performance test plan and ensured that development process was carried in accordance to strategy.

• Enhanced and modified the scripts according to the test case scenarios.

• Extensively worked on Silk performer workbench and performance explorer v6.0, 2010R10, v9.5 2011.

• Used Performon monitor and silk performer graphs to analyze the results.

• Regression Testing is performed and the additional scripts are generated for each version.

• Used silk performer to perform Load test, Capacity test, Stress test and Endurance test.

• The Average CPU usage, Response time, TPS are analyzed for each scenario.

• Extensively used NT Performance Monitor to analyze the System Bottlenecks like Memory Leaks, CPU Utilization etc and also Network Bottlenecks.

• Also analyzed the silk performer overview reports to calculate Response time and Transactions per Second.

• Involved in installation and configuration and trouble shooting of Silk performer, performance explorer.

• Generated Data Driven scripts that access the backend database using SQL.

• Involved API testing in Client/Server ASP.Net Application, analyzed the server logs .

• Involved in Testing of Web Services API in XML,JSON using SOAP UI, RestClient .

• Utilized XmlSpy for XML message validation,tested XML, JSON API

• Used SQL scripts to validate data and to execute jobs/stored procedures.

• Worked on various database systems like Oracle, Sqlite and worked on windows and UNIX/Linux platforms.

• Developed plan for cross-functional training with team for knowledge transfer.

• Tested UNIX based functionalities like verification of log file, properties file and data using UNIX commands.

AccuMed Inc, NJ

Project Name: Vendor Customer Care System Jan 09– JAN 11

Role: Senior QA Software Analyst.

AccuMed (HHNP LLC) Inc. is a prime manufacturer and developer of high-quality OTC pharmaceutical tablets, powders, liquids and edible breath strip products. I was responsible to test application for Customer Support web application to support customer transaction information, detail purchase, monthly subscription and credit transaction to reflect ultimate monthly billing usages. Application has back end support with UNIX/Oracle with all Customer transaction supports with XML Request/Response.

ENVIRONMENT: UNIX (HP/SUN/AIX), Oracle, JAVA, Shell Script, Websphere Tool (Quality Center, Toad)

RESPONSIBILITIES

• Involved in testing of Front End functionalities for different screen oriented testing to verify business constraints, Data Validation using SQL, object testing. Tested all back end testing (Process) by verifying different modules like report generation for different downstream process by performing QA/SIT/UAT.

• Performed Software development life cycle process, developed the system test plans by interacting with cross functional team to meet end user requirements.

• Developed QA Test Plan with functional test scenario using testing methodology by reviewing all test scenarios with internal/external team.

• Involved with developer to understand design of application, process flow and assist development team in unit testing.

• Performed sanity testing using post installation check using release notes and identified installation or code initial problems.

• Communicated with Project Management to establish LOE of each phase of SDLC and planned testing strategy with peer team.

• Identified business requirement gap with customer level and involved in impact of functionality of application.

• Worked independently with the users for requirements gathering and prepare Functional specifications.

• Tested UNIX based functionalities like verification of log file, properties file and data using UNIX commands.

• Tracked Defects with Severity, resolved defects and change status in Quality Center 9.0.

• Performed defect analysis to identify root cause of problems and interact with appropriate team and resolved outstanding problems. Discussed blocking defects with team.

• Assisted production support team on release night to complete the testing.

• Developed Shell script to automate basic process in regression testing and updated with each release.

• Involved in System Integration testing with external & internal interface team and performed E2E Testing.

• Assisted external team (Marketing) to execute test cases for SIT/UAT phase of testing and sign off all interfaces.

• As a Team player worked very closely with other data warehouse testers and with development team.

• Involved in extensive DATA validation using SQL queries and back-end testing

• Worked extensively with PL/SQL to pull data from ETL tool Informatica for testing.

• Assisted Production support team to resolved production issue, trained team to develop cross-functional ability.

• Developed local procedures and demonstrated new project functionality to QA team to understand functionally at project level.

Quick Solutions Inc July 07 – Dec 08

Senior QA Tester

Involved in testing of data extraction process for Data File Testing for Home Depot based on different customer request. Validated all functionalities with use of UNIX utilities and validated data with SQL script. Application has different format for different application. Performed QA/SIT testing with external interface to fulfill business functionalities.

ROLES & RESPONSIBILITIES

• Perform SDLC (Software development life cycle) process, developed the system test plans with a concentration customer experience from business approach paper.

• Developed QA Test Plan with functional test scenario using testing methodology including E2E business scenario.

• Participated in unit testing and verified entrance criteria of QA and set up configuration data with developer and updated release notes.

• Communicated with Project Management to establish LOE of each phase of SDLC and prioritized QA task.

• Identified business requirement gap with customer level and involved in impact of functionality of application.

• Executed Test Cases by developing SQL script using Toad and validate Front End to Back End transaction using complicated scripts.

• Developed complicated test scenario using UNIX utilities using Pattern searching (grep), Pattern formatting (awk), file command (head, tail, split, wc), process command (jobs –l, bg process) to validate test.

• Performed defect analysis to identify root of problem and interact with appropriate team and resolved outstanding problems.

• Tracked all defect Reports history by severity, open defects and follow up with cross-functional team.

• Attended Project planning meeting to provide LOE by project.

• Assist production support team for release night to assist in testing.

• Involved in System Integration testing with external & internal interface team and performed E2E Testing.

• Worked with QA team to design test plan and test cases for User Acceptance Testing (UAT).

• Maintain all Test plan history in Quality center for future reference and updates.

• Defect Tracking: Ability to prioritize defects, resolved daily defects, Defect Resolutions and Tracking using Quality center.

• Assisted business & marketing team in execution of UAT by providing data

• Assisted Production support team to resolved production issue, trained team to develop cross-functional ability.

• Developed plan for cross-functional training with team for knowledge transfer.

• Developed local procedures and demonstrated new project functionality to QA team to understand functionally at project level.

BISYS Financial, PA April 05- Jan 07

Senior QA Tester

BISYS is technology-based retirement solutions enable financial services and investment management companies to efficiently support retirement plan sponsors, participants, and IRA holders; increase sales; and manage plan-related costs. Application has Java based front ends to keep track all 401k related information of different Clients with back end is UNIX and Oracle database.

ROLES & RESPONSIBILITIES

• Prepared Test Strategies, Test Plan and Test Cases as per the business requirements and Use Cases.

• Performed Gap Analysis to identify missing customer experience in business requirement and discuss with business and system analyst team.

• Involved in Test Data Preparation in Quality center, Execution and Validation in each release by maintaining regression test cases.

• Developed Local Procedure, Automated process, Test Scenario by using UNIX Shell Script and demonstrated usage to team.

• Performed sanity testing by executed Acceptance Testing & E2E test scenario to validate code installation.

• Performed Data Analysis by developing SQL/Shell Script to validate Transaction Testing, redundant of data to identified data related issue for data Quality.

• Developed testing scenarios and expected results relative to specific software specifications and development.

• Developed High Level and Detailed Test Plans and reviewed with Team, demonstrated Customer Level experience to team. Identify critical functionality at business level.

• Updated test matrices, test plans, and documentation at each major release and performed Regression testing using automated script.

• Involved with developer to performed Unit Testing, participated in Code Review, Design Document review and involved in Web services testing, API testing using SOAPUI,RestClient.

• Communicated with developers for issues and verified issue resolution by Root cause Analysis of defects and implemented business functionality with module impact.

• Involved in performance testing to measure different transaction using LoadRunner by developing script and analyzed results with DBA and Developer team

• Participated in SIT with different External and Internal interfaces, review E2E test scenario and sign off all interfaces.

• Performed QA Process management by automated process, identified functional changed vs. business impact and trained QA team with cross business training.

• Supported Production team to understand and execute the processes.

• Created application documentation to assist in the support and training of users.

• Environment: UNIX (HP), SQL (Oracle), HTML, Web Services, XML, JAVA, C, C++,Windows NT, Toad, Ultra Edit, Web Sphere, Quality Center.

POS Claims Processing

United Health Group Dec 03 – Feb 05

QA Analyst

Project Description:

United Health Group is a major healthcare provider across the United States. The POS system does the processing and adjudication of the claims. The inbound claims which come from pharmacy will be stored into POS log. Then the claims will be validated and the response saying that whether the claim got accepted or rejected and will be sent back to the pharmacy backend. Application is Java based GUI with back end with UNIX/SQL (Oracle) with transaction is performed in XML.

ROLES & RESPONSIBILITIES

• Interact with business Analyst to understand business approach and requirement. Performed Gap Analysis to identify missing customer experience in business requirement and discuss with business and system analyst team.

• Developed High Level and Low Level QA Test Plan, Reviewed with team to covered up E2E functionalities with customer expectation.

• Execute Test cases by performing sanity testing with execution of acceptance test cases, performed regression testing to cover up all test scenarios.

• Tracked all deployment problem, business gaps, tools and pre-load problem, code defect in quality centre after performed defect root cause analysis.

• Generated SIT Test Plan, interact with external team and tested application to make sure e2E functionalities is covered.

• Developed Local Procedure, Automated process, Test Scenario by using UNIX Shell Script and demonstrated usage to team.

• Interact with SDLC team to understand business process, application flow to implement QA process.

• Validate data testing by developing SQL (Equi Join, oracle function, aggregator function, etc) using TOAD tools for screen oriented testing. Validate Object testing and business testing to test application at customer level.

• Assisted business & marketing team in execution of UAT by providing data.

• Assisted Production support team to resolved production issue, trained team to develop cross-functional ability.

• Developed plan for cross-functional training with team for knowledge transfer.

• QA sign off process by completing defects, review QA test results, attended change control meeting.

• Tested Trouble Reports in production by performing pre and post testing.

• Assisted upper management, hired and trained new hired .

Education Civil Engineering

Status US Citizen

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