Objective
Seeking a position of Legal Assistant where I can utilize secretarial and
legal skills in an environment beneficial for mutual growth and development
in the legal sector.
Technical Skills
Excellent attention to detail, ability to manage time by staying consistent
and maintaining accuracy in all tasks performed, efficient in MS Office
Software, Dictaphone, Windows XP, Lotus Notes, Outlook, Goldmine, Peachtree
Accounting Software, QuickBooks Accounting Software
WORK HISTORY
Tournour & Rubenstein, Esq. 1/2012-
Present
Legal Secretary
Answer client calls quickly and efficiently, filter, prioritize
and distribute all forms of communication (telephone, mail,
email, facsimile)
Manage all administrative aspects of contract review and
approval process, including drafting and preparing legal
documents such as motions and certifications for divorce,
domestic violence, custody and child support proceedings, case
information statements, transcribing dictation property
settlement agreements, separation agreements, complaints,
summons, final judgments, etc.
Maintaining and organizing files and time keeping (open/close
client files)
Conduct legal research about specific cases
Arrange and schedule meetings involving high-level executives
internal and external; maintain and update calendar; develop
and maintain relationships with other staff throughout the
company and support.
Make travel arrangements, process travel expenses and
reimbursements, keep accurate and timely expense account
records
Synchronoss Technologies, Edison NJ
Service Coordinator (Customer Service)
07/05 - 03/11
. Prepared documentation to resolve customer inquiries.
. Created orders based service at customer request.
. Engaged and Educated customers on new product based on their needs
. Stayed up to date on latest data/ entertainment technology, devices,
pricing plans, promotions and service features
. Maintained knowledge of competitive offers and provided critical
marketing feedback to Manager
. Issued adjustments and credits for customer.
. Worked with External Company departments to resolve customer concerns.
. Researched inquires via written policies and procedures.
. Defused irate customers, identified needs and created customer
satisfaction.
PC Age Career Institute 08/04-05/05
Office Administrator
. Answered 10 line switchboard and transferred calls appropriately while
providing outstanding Customer Service
. Entered and maintained student information into Goldmine database
. Controlled lead flow for Admissions Department
. Scheduled meetings and appointments
. Created student files
. Distributed mail
. Collected student payments for tuition and processed credit card payments
. Administered and scored entrance exams
. Purchased all office supplies
. Handled paperwork for student transfers and/or dismissals
. Updated student attendance logs and GPA charts
. Sent out progress reports to all students upon completion of courses
. Issued evaluation reports
. Updated Accounts Payables/ Receivables information in Peachtree Software
education
Kean University 06/00-12/03
Major: Accounting
Some Accounting coursework completed