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Customer Service Medical

Location:
Tracy, CA
Posted:
May 19, 2014

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Resume:

Anne Epley

*** * ***** *** ******** House, CA ***91• 925-***-**** • acd6op@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

• Excels in meeting objectives using independent action, prioritization and leadership skills.

• Highly trustworthy, ethical and discreet with a strong commitment to customer service.

• Confident and poised in interactions with individuals at all levels.

• Detail-oriented and resourceful with a demonstrated ability to multitask effectively.

• Self-motivated individual with the ability to work independently and make well thought out decisions.

• Superior communication, interpersonal, and relationship management skills.

• Dedicated individual with a reputation for consistently going beyond what is required and

using personal high standards to achieve results.

• BLS/ ACLS/TNCC/CCRN/PALS certified and currently seeking CNRN certification

EDUCATION

A.A. Nursing, Chabot Community College, Hayward, CA 2001 – 2003

A.A liberal Studies, Chabot Community College, Hayward, CA 1999-2001

PROFESSIONAL EXPERIENCE

Eden Medical Center, Castro Valley, CA 07/2003-

Current

• Adapting well to change, environment, and California Nursing Practice

• High level acquity patients with wide array of medical problems including medical ICU, Neuro ICU,

and trauma ICU. Having

the opportunity to be the primary RN caring for patients and assisting during procedures such as

bronchoscopy, colonoscopy, cardioversion, cardiac stress tests.

• Prioritizes and provides total patient care

• Responds quickly and effectively in emergent situations, such as code blue and rapid response.

• Reports necessary information to overseeing physicians and the relevant healthcare team

• Teaches the patient about procedures, labs, medications, and treatment schedules

• Includes patient and patient families in healthcare regimen

• Provided quality care for patients that required high level intervention/critical thinking skills including

hemodynamically unstable patients. Proficient with multiple titrating drips.

• Assesses patients, noting any changes in status

• Functions include Charge Nurse and Preceptor for new staff

• Collaborates with therapist to provide optimal patient care

• Reports pertinent information to overseeing physicians and relevant healthcare team

• Responsible for the recovery of patients post op, and after procedures where conscious sedation was

utilized

Kaiser Permanente, Hayward, CA 03/2006-08/2006

RN In PACU

• Assesses patients noting any changes in status after surgery.

• Prioritizes and provides patient care

• Receive report of anesthesiologist

• Collected lab specimens

• Reports pertinent information to overseeing physicians and relevant healthcare team

• Teaches the patient about labs, medications, activities, and treatment schedules

• Give an accurate and informative report to the receiving nurse/unit when the patient is

hemodynamically stable and ready for the transfer.

Dr Attaran Plastic Surgery Center, San Ramon, CA 11/2013-Current

• Function as the circulating RN

• Pre-op patients for surgery

• Responsible for patient in the recovery period

• Provide teaching/ discharge home instructions

Exclusive Staffing Agency 09/2013-Current

• Help organize/work at health and wellness fairs, including flu shots during flu season.

• Ensuring all attendees are appropriate candidates for all services provided.

• Obtaining consent and keeping track of all paperwork.

Honors and Activities

CCRN licenses holder since 2009

ACLS/BLS

TNCC

PALS

Actively seeking CNRN certification

Rapid Response training

PICC line insertion training

Diabetes committee

Electronic Health Record System super user training

Enrolled in Chamberlain college of Nursing.

References

Personal and Professional available upon request



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