Susan Flynn

*** ******** *****

Brooklyn NY *1228

Contact # 954-***-****

acd6ir@r.postjobfree.com

Professional Experience:

Bay Port Foot Care: Dr. Robert L. Zeevalk, DPM 2/2012 to 8/2013

Office Manager – Handled all phases of telephone system, including answering telephones and

retrieval of messages; scheduled appointments; address patient questions regarding services,

insurance, and office procedures. Medical and Medicare billing. All preparatory work, setting

up charts for office and home visits, sterilizing and laying out Dr. Zeevalk’s medical

equipment, preparing doctors room for patient visits, prepare and administer whirlpool

treatments.

Physician Preferred Pharmacy, Margate Florida 7/2010 to 2/2011

Insurance Benefits Coordinator – Data Entry, handled all insurance claims and billing for

Medicare, Medicaid and private insurance claims. Facilitated excellent communication

between patients, physicians, and staff, mediated when necessary.

Southern Ocean Primary Care Associates, Manahawkin NJ 6/2006 to 4/2010

Medical Secretary and Patient Care Coordinator – Checked in patients, collected co pays,

communicated with insurance companies to verify insurance information and ICD9 and CPT

codes. Checked out patients, scheduled follow up appointments, wrote scripts for blood work,

set up appointments for Echo’s, Sonograms, MRI’s, Stress Test etc. Offered information and

printed out diabetic information, gout, high cholesterol, high blood pressure, diets etc.

Maintained inventory and supplies. Worked with IT department trouble shooting computer

problems. Retrieval and review of electronic medical records (EMR). Coordination of

information (including electronic medical information) between Quest and Lab Corp for stat

PT/INR’s and blood work. High volume filing of medical records, managed all facsimile

transmissions while at the same time answering and transferring callers on a mult-line

telephone system.

Southern Ocean County Hospital, Manahawkin NJ 9/2005 to 6/2006

Unit Secretary – Assisted the nursing staff in coordinating unit activity. Responsible for

accuracy and completion of doctor’s orders and co-workers duties. Answered and

transferred callers on a multi-line telephone system. Transcribed physician’s notes.

Wrote out physicians orders and scheduled various tests. Set up and monitored

communications between patients, families and physicians to ensure effective

interactions. High volume filing of laboratory and other test results, as well as

demographic information in patients charts.

Genuardis, Barnegat NJ 8/1998 to 9/2005

Bakery Manager – Customer Service Supervisor- Prepared weekly schedules for up to ten

employees. Adept at running various departments, including the bakery, the deli,

pizza / hot foods departments. Trained employees, including newly hired employees

and continuing education for current staff. Ordered all supplies and kept track of all

inventory. Facilitated employee meetings with regard to upcoming sales. Ensured

accurate and courteous communication between employees and customers.

Upstate, NY

Owner, Crystal Caterers – Handled all hiring of employees; set up; sales/ordering/inventory; and

contact with vendors as necessary per event.

Ft. Lauderdale, Florida

Ceil Brown Real Estate – Assistant to Lynda Brown, showed properties, helped with advertising,

answered phones and retrieval of messages, scheduled appointments.

Software Certifications and Proficiency skills: Prime RX, ACT, MVP, e-solutions, and Quickbooks

Contact this candidate