AISHA SHAFIQ

** ******* *** *** ** 203-***-****

Norwalk, CT 06850 acd6i7@r.postjobfree.com

OBJECTIVE

Social Service position utilizing legal, case management, customer service and academic

experience. Caring, compassionate, detail oriented with strong organizational, analytical, problem

solving, communication and relationship management skills.

ACCOMPLISHMENTS

• Managed a 35 client caseload.

• Completed intakes, conducted sessions, and maintained clinical documentation.

• Coordinated with law enforcement agencies, probation offices, and courts regarding

client’s conduct, behavior and progress.

• Worked with Hotline, and Counseling to help clients with substance abuse problems.

• Conducted AA and NA meetings.

• Interviewed clients

• Conducted background checks using the CAMIS Data Base System.

• Assisted with criminal cases and wrote warrants.

• Researched case law and prepared legal documentation/forms.

• Established reputation for outstanding customer service.

CROSSROADS REHABILITATION CENTER FOR WOMEN AND CHILDREN

NEW HAVEN, CT 2011 -present

Counselor Aide

THE CONNECTION INC. RTW PROGRAM SUPPORTIVE HOUSING

PROGRAM- PER DIEM NEW HAVEN, CT 2011

IKON, Stamford, CT 2009

Legal Document Specialist/ Mail Room Consultant (temp positions through Horizon Staffing)

FED-EX KINKOS PRINT AND OFFICE CENTER, Norwalk, CT 2007 - 2009

Customer Service Specialist

NEON – NORWALK INCARCERATION CENTER, Norwalk, CT 2006 - 2008

Case Manager

DEPARTMENT OF CONSUMER AFFAIRS, New York, NY 2005

Assistant Mediator (Internship)

OFFICE OF THE PUBLIC DEFENDER, New Haven, CT 2002 - 2004

Assistant to the Public Defender

OFFICE OF ADULT PROBATION, Norwalk, CT 2001 - 2002

Assistant to the Probation Officer

EDUCATION

Norwalk Community College, Norwalk, CT 1998

BS, Correctional Administration, University of New Haven, West Haven, CT 2002

Masters in Social Work, Fordham University New York, New York 2012-present,

COMPUTERS

Microsoft Word, Excel, PowerPoint, Outlook, Lexis, Westlaw, NCIS database, Kodak Scancapture

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