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Customer Service Training

Location:
Buffalo, NY
Posted:
May 18, 2014

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Resume:

Kyle Levasseur

*** ****** ** *** * ? Bangor, ME *4401 ? Cell: 207-***-**** ?

acd6e8@r.postjobfree.com

Great Customer Service and Technically Savvy

Intelligent and extremely motivated individual looking for rewarding

entry level work in a competitive industry. Military training and

experience in both mechanical and electrical fields. 3 years of customer

service and 1 year of sales experience to include 1 year of banking

experience. Good attitude, strong work ethic, and detail-oriented. Willing

to perform physical labor up to 75 lbs, and to participate in cross

training as needed.

Skills and Qualifications

Customer service

Cash handling

Banking services and sales

Mechanical troubleshooting

Electrical troubleshooting

Attended the National Youth Leadership Forum in Silicon Valley, CA

Military Supervisory Experience

Computer applications including Microsoft Word, Excel, Powerpoint, Outlook,

and 60+ wpm

Computer Programming including HTML, C++, Matlab, Fortran, and AutoCAD

Work Experience

United States Postal Service

Rural Carrier Assistant - April 2014 - Present

Sort and Organize mail according to the filing system for the assigned

route

Deliver mail and packages in a timely and efficient manner

Qualified to drive Right Hand Drive vehicle and must maintain clean driving

record

Military Service - United States Navy

Missile Technician September 2012 - May 2013, Honorable Discharge

Attended technical training to troubleshoot and repair electrical circuits

Participated in regular testing to verify completeness of training

Proved technical expertise and ability to learn complex ideas quickly

Machinist's Mate December 2011 - September 2012, Transferred Commands

Received training to troubleshoot and repair mechanical systems

Participated in regular testing to verify completeness of training

Proved technical expertise and ability to learn complex ideas quickly

Basic Training October 2011 - December 2011, Transferred Commands

Performed Supervisory role as Watch Bill Coordinator

Completed all requirements with above average marks

Received 9mm Pistol and Shotgun training and qualifications

TD Bank

Teller in Brunswick, Maine - July 2010 - October 2011

Provided WOW! Customer service in accordance with company policy

Performed customer transactions including deposits, withdrawals, cashed

checks, etc.

Received technical training to balance, settle, and maintain ATM operation

Maintained an accurate cash drawer and performed drawer audits daily

Black Bear Dining - University of Maine

Food Service Associate - August 2007 - May 2008 and August 2009 -

May 2010

Performed stocking and cleaning duties as necessary to maintain a clean

workplace

Prepared and served food to students and provided quick customer service

Maine Staffing Group - Lepage Bakeries

Shipping and Receiving - May 2007 - August 2007 and May 2009 - August

2009

Arranged product according to shipping orders and loaded trailers

Observed safety regulations and provided safe work environment

Trained on proper use of pallet jacks and other warehouse equipment

Rathskellar - Florida Institute of Technology

Food Service Associate - August 2006 - May 2007

Performed stocking and cleaning duties as necessary

Prepared, served, and delivered food to students while providing quick and

accurate customer service

Wal-Mart

Cashier/Cart Pusher/Customer service - September 2005 - August 2006

Processed customer transactions using a POS system and scanner

Provided customers with quick and accurate customer service

Education:

September 2002 - May 2006: Saint Dominic's Regional High School

High School Diploma - Graduated 05/26/2006

Computer related Classes

Introduction to Software Development with C++

Computers in Civil Engineering

HTML, C++, and Flash programming

Basic computer applications

Navy Related Courses

Advanced Technical Training(DC/AC/Logic/Digital Circuits)

Machinist's Mate A-School(Basic Mechanical skills and Mechanical Equipment)

Basic Enlisted Sub School(Naval History and basic submarine skills)



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