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Sales Inside

Location:
Brisbane, CA
Posted:
May 18, 2014

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Resume:

Timothy S. Pang

**** ******* ***. ********, ** **035 acd6cf@r.postjobfree.com (408) 823-

2824

EDUCATION

De Anza Community College

Associate of Arts in Computer Science

In Progress

University of California, Irvine

Bachelors of Arts in Sociology June 2011

WORK EXPERIENCE

Amazon, Irvine, CA September

2013 - December 2013

QA Tester (Contract)

. Execute test cases and generate useful bug reports containing detailed

data and communication.

. Work with engineers to understand changes and new features, creating

new test cases and modifying existing cases as appropriate.

. Identify, track, and accurately report defects found.

Connect Your Home, Santa Ana, CA

November 2012 - July 2013

Inside Sales

. Assisted customer in a professional and respectful manner in order to

resolve their inquires and satisfy their needs.

. Acted as a translator between Cantonese customers and other sales

representatives in order to generate more customers and sales

. Generated sales percentage which exceeded daily quota by actively

following up with customers who previously declined

Tethys Bioscience, Emeryville, CA

February 2012 - September 2012

Accounting/Billing Clerk (Contract)

. Prepared and distributed itemized statements, invoices, and billing

upon receipt of customer purchase orders using a self-implemented set

of controls to verify completeness and accuracy

. Conducted research on numerous clientele accounts with poor credit,

which resulted in actively following up with clients to offer

financial solutions that tailor to their specific needs

. Oversaw basic accounting and financial functions, such as invoicing,

record logs, and bookkeeping

SKILLS

. Fluent in Cantonese, and English

. Proficient in software such as Adobe Suite CS5 (Photoshop,

Illustrator, InDesign, Premier)

. Proficient in HTML&CSS

. Computer literate in Windows and Linux operating systems and

proficient in MS Word, MS Excel, and MS PowerPoint

. Experience with Black Box Testing and writing and managing JIRA

. Strong desire to learn, ability to multitask, team oriented, receptive

to constructive criticism, good organizational skills, and excellent

communication skill.



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