Victor Low

**** **** ******* ******, *** GW, Chicago IL 60660

Mobil: 312-***-****

Email: acd6bu@r.postjobfree.com

Over 14 years of experience in the IT industry with in depth experience in various stages of the SDLC process, large scale

global project management, managing onshore and offshore project teams and a strong technical understanding of various

technologies and applications into various industries in several countries. Combine with an entrepreneurial attitude,

focusing on the big picture, and a strong reputation for developing and motivating cross-functional teams.

Core competencies include:

Cost cutting initiatives, contract negotiation, project management, change management, system integration, business

intelligence, data warehousing, business process re-engineering, continuous improvement initiatives, IT strategy, master

data management, budget development and management, IT governance, IT management

Work Experience

Sibelco Asia Pte Ltd (Singapore) May 2011 – present

Regional IT Manager

Restructured IT infrastructure, introduced SAN storage, server virtualization and consolidation, reduced IT

infrastructure cost by 20% (est. USD 50,000/year) moving from physical to virtual servers and achieved high

availability

Reorganized IT organizational for Asia, developed 5 year strategic IT plan to improve solution turnaround time

and integrate IT solutions with business strategy involving 13 Asia countries

Implemented matrix organization for IT team resource

o

Reduced global WAN connection cost globally by 30% by restructuring WAN connectivity and negotiating with

new WAN partner for global contract across 50 countries and improved connectivity quality and speed

Promoted business intelligence and data warehouse concept to the organization, hosted seminar and workshop

sessions across business functions to facilitate business needs and requirements

Marketing strategy from analysis of data generated 20% increase in sales

o

Upgraded of Lotus Domino mail and application server in Asia and restructure Lotus infrastructure reducing

license and server cost by 30% with server reduction and improved performance and server availability

Coordinated ERP implementation for Asia migrating and consolidated data integration and master data

management modules

Achievements/Accomplishments:

Implemented matrix structure for global IT team, enabled pooling of expertise and resources, thus effectively

improving IT deliverables’ efficiency and effectiveness while directly cutting down IT costs

Reduced IT operating cost by 40% (est. USD 400,000/year)

o

Slashed telephony spending 30% (est. USD 500,000/year) by negotiating contracts and customizing call plans

Awards:

Employee Excellence Award (April 2013)

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Westlake Financial Group (Buffalo Grove, IL) Nov 2010 – Apr 2011

Interim Director of Data Services

Reorganized IT department and developed IT strategy to reduce IT operating cost and improve response to market

new technology to the company.

Introduced and lead offshore project to develop mobile app (iOS, Android) to enable mobile enrollment of health

and life benefits via mobile devices and real time monitoring of benefits and changes.

Standardized procedures and implemented governance in documenting business process and procedures to be

compliant with Sarbanes-Oxley Act audit

Supervised the system integration project with various core business functions to provide an integrated system to

consolidate business process to promote data integration and data availability.

Lead business intelligence project, providing single system to monitor real time activity and progress, achieved

40% reduction in customer call management and 30% sales growth with targeted strategies

Implemented virtualization technology, reduce IT Infrastructure cost by 20% with reduction in server hardware

and license maintenance

Achievements/Accomplishments:

Achieved 25% (Est. USD 500,000) savings by implementing process to monitor and flag transaction validity and

customer eligibility

Reduced IT operating cost by 30% (est. USD 450,000) by reviewing and renegotiating existing project contracts

and engagements and outsourced several projects

Insurance Auto Auctions (Westchester, IL) Feb 2008 – Oct 2010

Senior Business Intelligence Developer

Improved data load process, processing approximately 100GB of data every night into SQL Server 2005 data

warehouse and data marts.

Coordinated projects with business stakeholders to enhance business intelligence system for dashboard reporting

and business forecast to formulate sales and marketing strategy

o Business sales performance improved by 40% with new data analysis

Supervised resources and budget for business intelligence and data analyst, managing communication and project

coordination with business stake holders.

Launched projects to enhance data reliability and accuracy with data cleansing process and build data dictionary

for data mapping from source to destination for all applications.

Managed support group including network, storage and database administrators to improve performance and high

availability of data warehouse with use of performance monitoring tool, backup strategies and database

architecture.

Restructured data load process and developed new process and procedures using Microsoft SSIS

Pioneered build and release of database objects using Visual Studio Team Foundation Suite 2005/2008. Developed

standards and documentation on release and version control for database objects.

Supervised system and data integration during merger and acquisition process

Achievements/Accomplishments:

Improved data load process time, reduced processing by 12 hours

Restructured business intelligence infrastructure improving data accuracy and performance while expanding

available data elements to business stakeholders

o Reduced project delivery time from 4 months to 2 months

o Reduced hardware and license cost by 20%

Introduced business intelligence reporting on mobile devices (iOS, Android)

Awards:

Outstanding Employee Award (May 2010)

Victor Low

1020 West Ardmore Avenue, Apt GW, Chicago IL 60660

Mobil: 312-***-****

Email: acd6bu@r.postjobfree.com

Outstanding Employee Award (November 2008)

Aequor Technologies, Inc

(Client) Insurance Auto Auctions (Westchester, IL) Jun 2007 – Jan 2008

Senior Database Administrator

Coordinated SQL Server 2000 to SQL Server 2005 upgrade, document risk assessment and provide project scope,

timeline and upgrade task list.

Configured multiple environments for upgrade test, managed software developers, administrators and QA team to

develop test and deployment plans.

Documented SQL Server database administration, development and performance tuning process and

standardizations. Provided walkthrough and training sessions on SQL Server 2005.

Analyzed and converted corporate legacy DTS packages to SSIS packages.

Achievements/Accomplishments:

Developed governance and audit documentation

o Introduced build and release methodology

Reduced database and application cost 25% by consolidating data and servers and re-negotiating maintenance

contracts with vendors.

Aequor Technologies, Inc

(Client) Westlake Financial Group, Inc (Buffalo Grove, IL) Aug 2006 – May 2007

Senior Database Administrator

Coordinated SQL Server 2000 to SQL Server 2005 upgrade, document risk assessment and provide project scope,

timeline and upgrade task list.

Supervised IT infrastructure upgrade and introduced business intelligence reporting system

Implemented simulation corporate environment for upgrade test runs, worked with system developers,

administrators and QA team to develop test and deployment plans.

Documented SQL Server database administration, development and performance tuning process and

standardizations. Provided walkthrough and training sessions on SQL Server 2005.

Supervised system upgrade project of web applications from ASP to ASP.NET (C#)

Implemented backup strategy and system administration, documenting standards and procedures and governance.

Spearheaded Sarbanes Oxley compliant project preparing documentation, standardization and enforcement of

policy.

Supervised team of data analyst and software developers in source control, build and deploy strategies and

development standards.

Achievements/Accomplishments:

Improved data load process, reducing data load time from 16 hours to 3 hours

Reduced IT hardware and license cost by 30% through consolidation of servers and contract negotiations

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Metroport Group Berhad (Kuala Lumpur, Malaysia) May 2003 – Jul 2004

Assistant IT Manager

Supervised project to improve operation performance and organization in haulage yard, coordinating driver

schedules, pickup and drop off times, keep track of driver location and optimize driver trips.

Participated in project bidding process and obtain supply chain project with IKEA, Unilever, 7-11, New Zealand

Milk, Samsung, responsible for standard operating procedures, quality control, system and process integration

Developed and managed IT department budget and developed IT strategic plan

Spearheaded IT infrastructure upgrade, including servers and workstations

Provided support to sales and marketing department in generating sales and marketing materials, real time

tracking of performance and reports to customers.

Implemented GPS tracking of trucks in haulage division to provide accurate estimate of delivery timelines.

Organized software development team developing in-house applications and leading system integration projects

for Third Party Logistics (3PL)

Initiated software development project to integrate all the business unit divisions; warehousing, haulage,

forwarding, distribution; to provide complete logistics software application to allow flow of information be

automated among all divisions.

Spearheaded JD Edwards ERP solution to support Hauling, Forwarding, Shipping, Warehousing and Distribution

division, ensured timely rollout of project phases and managed budget and timeline of deployment.

Achievements/Accomplishments:

JD Edwards ERP solution successfully implemented nationwide

o Reduced project cost by 20% (est. USD 60,000) by re-negotiating project deliverables and scope with

vendors

Reduced IT department cost by 10% (est. USD 80,000./year)

Trans-Asia Shipping Corporation (Kuala Lumpur, Malaysia) Apr 2002 – Apr 2003

Senior IT Executive

Managed project to redesign existing trucking and distribution application, involved in project initiation, design,

planning, development, testing and deployment to 7 branches across the nation.

Managed SQL Server 2000 database administration, backup and recovery procedures and replication among 20

branches across nation for all divisions.

Managed IT departments project initiation to bid for Honda’s Pre-Delivery Inspection (PDI) project working

along with new business development team, provided IT process flow, and new plant operation design. Developed

new application to support the project, and PDI center.

Involved in IT rollout of Honda PDI center project into new branch, deployed new software application, provided

training manual and standard operating procedures (SOP) for PDI center.

Involved in the project to re-locate headquarters to new location and corporate restructuring, new business

procedures and integration of all division IT systems.

Supported new business development team in bidding for new projects by designing business process flows as per

client needs, IT solutions for integration and reporting to clients.

Achievements/Accomplishments:

Developed Asia region PDI solution, successfully implemented to several large scale automotive industries

Developed online land transportation system to enable tracking of land logistics vehicles nationwide

Victor Low

1020 West Ardmore Avenue, Apt GW, Chicago IL 60660

Mobil: 312-***-****

Email: acd6bu@r.postjobfree.com

Global Vision Systems, Inc (Chatsworth, CA) May 2001 – Mar 2002

Senior Data Warehouse Consultant

Managed offshore project for a financial institution based in California, handling the online banking system and

the data warehouse system.

Managed new project to provide web based banking system, features included online bill payment, online

calendar, notes, transaction history, scanned check image query among others.

Managed project to change system to meet post 9/11 financial institution regulation changes.

Created OLAP cubes for data warehousing system using MS SQL Server 2000.

Created online search engine for banking system using ASP.

Achievements/Accomplishments:

Developed online banking system post 9/11, collaborated with US regulators on meeting requirements for new

banking rules

Ingenuity Microsystems, Inc (Kuala Lumpur, Malaysia) Feb 2000 – Apr 2001

Application Team Lead

Pioneer in company, managed and created desktop and web based CRM system, online store with content

management.

Managed IT system in company, installed network cabling, configured servers and security with internet access.

Managed database and application servers.

Negotiated and acquired projects with investors from Australia and Singapore to obtained funding for project.

Spearheaded proposal to apply for investment and flagship status from Malaysian government initiative to

encourage and invest in Malaysian Multimedia Corridor (similar to Silicon Valley initiative). Received flagship

and government grant for company.

Supervised proposal and documentation as part of company initiative to go public on Malaysia tech stock market.

Created system documentation, gathered project requirements and design system flow design and database design.

Achievements/Accomplishments:

Managed IT technical section of application for Multimedia Super Corridor Flagship status

Education

o Master of Business Administration (Aug 2004 – Aug 2006)

Indiana University of Pennsylvania, US

o B.Sc, Computing and Information Systems (Feb 1997 – Mar 2000)

Staffordshire University, UK

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