Bjarke Jensen

* ********* ******

Camberley, Surrey GU15 3BG

United Kingdom

Phone: +44-783**-*****

Email: acd6bc@r.postjobfree.com

Accomplished Quality Engineer/Manager

. Over nine years of experience within Quality in a Mechanical Lean

manufacturing environment.

. Experienced developing manufacturing processes with Asian & European

suppliers, increasing their performance through Continues Improvement

using Lean and Six Sigma.

. Lead global teams to implement and align best practice across sites in

US, Europe and Asia.

. Work with NPI, responsible for PPAP and work with designer to build In

Quality from an early stage in the project.

. Implement ISO 9001 and 14001 for company certification and setup the

QMS.

. Dealing with suppliers worldwide leading problem solving, root cause

analysis and improving their overall performance and maturing their

process prior to ramp.

. Experienced using various Quality tools like DMAIC, DOE, PFMEA, SPC,

Gauge R&R, 5S, Fish Bone, Control Plan etc.

. Wide international experience from living and working in countries

across Europe and North America.

Professional Experience

Vertu Precious Phones, UK - Church Crookham, Hampshire, UK (May 2012 -

Present)

Parts Quality Team Lead

Manage Parts Quality department ensuring incoming material conforms to

specified Quality requirement and parts are available to Manufacturing when

needed. Drive 8D process for suppliers Activities include:

. Manage Incoming Quality/Metrology Lab and a team of Quality

Engineers/Technicians.

. Ensure adequate resources and plan inspection/measurement activities

to maintain uninterrupted supply of materials to manufacturing.

. Key player in implementing Vertu's QMS and implementing/maintaining

their ISO 9001 and 14001 certification

. Manage and develop suppliers through use of APQP and PPAP.

. Created the new NCM (Non-Conforming Material) process which I received

a company award for. This involved Byers, SQE's, Quality Engineers and

Warehouse staff, optimizing and aligning how issues was dealt with in

each department. Key stakeholders from all areas were involved from

the beginning to get buy in and minimize resistance when the new

process was rolled out.

Black Berry, Canada - Ottawa, ON, Canada (May 2010 - Apr 2012)

Supplier Quality Engineer (SQE)

Responsible for identifying Critical-to-Quality (CTQ) items early in the

design process and drive quality planning activities from these. Focus on

preventive approach at the suppliers and continuous improvement.

Activities include:

. Work with engineering team to identify Critical-to-Quality (CTQ) items

in the design, highlight issues and implement preventive measures.

. Work with suppliers to continuously improve their performance,

implement relevant quality controls in their manufacturing process and

develop quality assurance plans with special attention to CTQ.

. Work with engineering team and supplier to identify and solve quality

issues during NPI phase and through continues improvement drive

suppliers to improve their yield to meet targets.

. Responsible for PPAP and qualifying all mechanical parts for my

program's prior to Ramp.

. Assure supplier conformance and perform ongoing Supplier Quality

Audits.

. Changed the CTQ process to make the items more visible across the

programs and get more attention from top management.

NOKIA Mobile Phones, Canada - Vancouver, BC, Canada (February 2008 - March

2009)

Program Sourcing Quality Manager (PSQM)

Responsible for driving continuous improvement and focusing on supply

quality development and industrialization of suppliers' production

capability and assembly. Primary liaison between internal factory and

Supplier quality teams supporting through NPI phase ramp up. Activities

include:

. Manage suppliers' performance through audits; build feedback reports,

corrective actions and continuous improvement.

. Develop and implement 2 tier suppliers to ensure continuity among

suppliers delivering to Nokia manufacturing sites, and to meet the

lowest possible supply chain cost and rapid delivery.

. Establish/Develop supplier strategy and relationships to meet program

schedule, deadlines and large volume deliverables.

. Work with Mechanical Sourcing Managers to identify capable suppliers

through the CQP (Component Quality Planning) process by assessing

their expertise, capacity, quality and cost initiatives.

. Facilitate with mechanics team and suppliers to define and refine

tooling, fixtures and establish capacity requirements.

. Drive Continuous and Preventative improvement systems through supplier

process reviews, supplier factory evaluations and assessments.

NOKIA Mobile Phones Denmark - Copenhagen, Denmark (June 2003 - January

2008)

Supplier Reliability Test Specialist

Responsible for testing of mechanical assemblies at supplier facility to

ensure form fit and function to Nokia specifications and standards.

Managing and monitoring the continuous improvement process by establishing

corrective and preventative action planning with suppliers.

. Created process that pushed all reliability tests possible to perform

at part level out to supplier to shorten the turnaround time. This

made following possible.

o Test results were available 4-6 weeks earlier.

o It was possible to get design changes and corrective actions

implemented and verified already on the following build.

o Process was rolled out to 3 additional Nokia sites worldwide.

Mechanical Test Engineer

Responsible for defining test strategy to sign off a given product and

validation during NPI prior to ram-up.

. Managed cross site workgroup between four Nokia sites aligning

requirements and procedures when outsourcing test activities.

Following improvements was a result of this.

o Documentation and requirement from suppliers that performed test

activities was aligned, decreasing confusion from supplier and

more comparable result across Nokia sites worldwide.

o Different Nokia sites looked like one company when outsourcing

test activities to a supplier.

o Decrease travel expenses as a supplier visit from one site could

cover the need for an additional visit from another site.

Education / Certifications

. EMS ISO 14001 Auditor, (WSP), 2013

. QMS ISO 9001:2008 Lead Auditor, (LRQA), 2013

. ISO 9001:2008 Lead Auditor, (BSI), 2011

. Certified Six Sigma Green Belt, ASQ (American Society for Quality),

2009

. Mechanical Engineer, Aalborg University, Denmark, 2003

Courses

. Advanced Supplier Audit, (BlackBerry, Canada)

. Manufacturing Process Audit, (Nokia, Finland)

. Injection Moulding of Thermoplastics, (BIMS, Denmark)

. Shock & Impact Testing, (Cranfield University, UK)

. Tooling & Moulding Technology, (G&A Moulding, UK)

Language

. Danish, Native Proficiency

. English, Full Professional Proficiency

. German, Swedish, Norwegian, Elementary Proficiency

Technical Skills

. Applications: Thorough Knowledge of all Microsoft Office programs

(Word, Excel, PowerPoint, Access, Project, and Visio), Auto CAD,

eDrawings, LOTUS NOTES, eMatrix, SAP.

. Quality Assurance: Quality management, Auditing, PFMEA, Gauge R&R,

Process and Control planning, SPC, DOE, Lean, Six Sigma, 5S, 8D, PPAP,

APQP, GD&T, DMAIC, Strategic Supplier Development, Trend Analysis,

Risk Mitigation and GOM scans.

Contact this candidate