Amber Dawn Kennedy

**** ****** **** *** ***

Kennesaw, GA 30144

(706) 436 – 2496

acd67u@r.postjobfree.com

Career Objective:

To obtain a position in the Human Resources field to further my knowledge and expertise and to utilize my

degree, leadership, communication and organizational skills.

Experience:

8/13 – Present Refunds and Credit Insurance Lead – Refunds Dept Wellstar Health System

• Recommends accounts for contractual or administrative write off, Marietta, GA

along with appropriate justification and documentation

• Maintains daily, weekly, and monthly reports

• Completes quality assurance for assigned staff weekly

• Team lead for 14 team members

5/12 – 7/13 Patient Account Specialist – Refunds Dept Wellstar Health System

• Responsible for resolving credit balance accounts and refunding Marietta, GA

Commercial / Government / Managed Care and patient accounts

paid in error by payer or the patient.

• Responsible for resolving weekly credit balance reports including

High Dollar, Medicaid, Zero Payment, Bad Debt, and Yearly credit

balances).

5/10 to 5/12 Front Desk Receptionist / Optometric Assistant / Billing Clerk Brilliant Eyes Vision Center

• Managed daily store revenues of $3,000 Marietta, GA

• Managed aged receivables for company

• Work with, lead, and help manage a group of 5 members

• Maintained records, schedules, and announcements

• Billed services and procedures with medical and vision insurances daily

10/07 to 02/10 Front Desk Coordinator / Technician / Billing Clerk Athens Retina Center

• Data entry, payment collection, scheduling, and insurance verifications Athens, GA

• Reconciled EOB’s from insurances totaling up to $100,000 per EOB

Education:

2012 Bachelor of Business Administration (BBA), Management Kennesaw State University

Graduated May 2012 Kennesaw, Georgia

**Concentration in Human Resources

(Courses taken: Employee and Labor Relations, Human

Resource Selection, Strategic HR Management)

Professional Competencies:

Microsoft Office (Word, Excel, Power Point, Access)

STAR Financials, Healthlogic, PCON, Medicaid WP, DataWatch, Monarch, Compass,

EPIC

*References available upon request

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