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Manager, Customer Service, Operations Branch Manager

Location:
Rockwall, TX
Salary:
65,000
Posted:
May 19, 2014

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Resume:

JIMMY LUCUS

*** ********* ***** ********, ***** 75087

acd652@r.postjobfree.com

214-***-****

CAREER SUMMARY

Creative, enthusiastic, reliable, results driven manager who is OSHA and DOT knowledge with expertise in all facets of

operations, warehouse, logistics and distribution within high profile corporations; skilled in collaborating with all members of the

organization to achieve business objectives; instrumental in streamlining and improving processes, enhancing productivity, and

implementing technology solutions.

AREAS OF EXPERTISE

Guidance & Staff Motivation Business Management Project Management

Leadership/Training/Supervision Financial Management Sales Management

Operations Management Daily Branch Operations Revenue Generation

PROFESSIONAL EXPERIENCE

Seattle Bike Supply Company, Dallas, TX 2004 2013

Dallas Branch Manager

Managed branch operations including administration, accounting, warehousing, inventory management, operations, and

employee relations.

Accomplished inventory accuracy through monitoring of daily warehouse activities.

Provided clients orders/changes according to established policies and procedures

Improved inventory control reducing fill rate from 1.2% to .08%

Named Top Warehouse the last 5 years of the company.

Hired/trained personnel to perform warehouse and office functions, reducing annual operating expenses by 13%.

Assessed local market conditions, identifying current and prospective sales opportunities; develop forecasts for quarterly

goals.

Provided constant motivation among staff to strive for an efficient and effective warehouse administration.

Ensured that all inventory is handled property to minimize damage and keep warehouse organized.

Investigated and resolved customer inquiries, including freight estimates.

Burch Management, Dallas, TX 2002 2004

Shift Manger

Trained personnel on the importance of sales and customer service for the overall shift operations, sales performance and

execution of brand excellence.

Supervised 6 managers and supported general manager.

Hired, motivated and evaluated staff of up to 175 entertainers and restaurant employees.

Handled business networking and development of new clientele from the surrounding businesses.

Maintained shift accounts receivables, inventory costs and administrative controls.

ADDITIONAL EXPERIENCE

AutoZone, Assistant Store Manager, Dallas, TX (2000 – 2002)

Davis Construction, Lead Foreman, Olton, TX (1996 – 2000)

EDUCATION & CERTIFICATIONS

DeVry Technical Institution, Irving, TX (1996 – 1998)

CLIENT NAME Resume, Page 2

Forklift Training Certification

CPR Certified

OSHA and DOT Certified

TECHNICAL SKILLS

Windows Warehouse Management Systems

2013 Microsoft Office ACE

ADP SAP

FedEx/ UPS Oracle



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