Customer Service

TRAVIS HOUZE

*** ****** ****** ** - ********** DC 20011 - acd64b@r.postjobfree.com

PROFESSIONAL SUMMARY

A college graduate who goes above and beyond basic tasks with an excellent work ethic and strength

in boosting company morale that will enable me to use my strong organizational skills.

QUALIFICATIONS

Capable of typing 45 WPM. ! Experienced in organizing events.

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Excellent communication skills with clients at ! Works well in team environments.

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all levels of experience. ! Ability to work with several operating systems,

Articulate and well-spoken. including Mac OS 9/X and Microsoft

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Accurate and well detailed. Windows 7.

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Experience with high volume companies and ! Experienced in Microsoft Office Suite

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working under pressure. (Microsoft Word, PowerPoint, and Excel).

Extremely focused and committed when ! Advanced experience in Adobe Creative Suite

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working on major projects. (Photoshop, Illustrator, and InDesign).

WORK HISTORY

Host for Eatonville, Stone Soup Inc. [December 2013 - February 2014] Washington, DC

! Responsible for greeting guests when they first arrive to the restaurant and directing them to

their tables.

! Scheduling and confirming dining reservations via phone and in-person. Documenting

reservations in the online reservation system.

! Working with the servers to direct them to their assigned locations throughout the restaurant.

Customer Service Associate, SharpShooter Imaging [October 2012 - August 2013] Washington, DC

! Greeted numerous visitors and captured their images upon their entering the International Spy

Museum.

! Served in the retail store area to present the souvenir photographs for sale, along with handling

the cash and the credit card machine and opening and closing during the day.

! Maintained office supplies and upkeep for wireless transfer of the photographs at the end of the

day to the company website everyday at closing.

Independent Marketing Research Contractor, VeriTES [November 2010-Present] Washington, DC

! Currently serving as a silent marketing researcher working at various movie theaters throughout

the Washington DC area on an on-call basis.

! Responsible for documenting the crowd demographics along with crowd responses to rolling

movie trailers and/or feature presentations.

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Assistant Editor, Photographer & Coordinator, Friendship News Network (FNN) at Friendship Edison

Public Charter School [June 2007-August 2008] Washington, DC

Responsible for documenting news stories and working with the contributing designers for the

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school's magazine and website.

Completed photojournalistic documentation of the 2007 Democratic Presidential Debate held at

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Howard University.

Trained the high school students within the company how to use the digital SLR cameras and

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maintaining the upkeep of the cameras while shooting on location or inside a studio.

EDUCATION

TrainACE The Academy of Computer Education [October 2013] Greenbelt, MD

! Completed a 7 day CompTIA A+ Certification training working with Microsoft Windows

operating systems and hardware troubleshooting.

The Art Institute of Washington [Jan. 2009 - June 2012] (Graduated in June 2012) Arlington, VA

! Awarded the Bachelor of Fine Arts degree in Photographic Imaging in June 2012

! Graduated with a 3.3 GPA

! Awarded the Washingtonian Honors Award and the Highest Achievement in a Degree Program

– Photographic Imaging in June 2012

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