Sandra A. Grant

P.O. Box *****

Baltimore, Maryland 21203

Mobile: 443-***-****

acd643@r.postjobfree.com

Career Overview

Experienced professional with a strong background managing professional services in academic

and public sectors. Strong work ethic with the ability to cultivate relationships and leverage

resources to complete projects. Effective communicator with a passion for excellence

organization wide.

Areas of Expertise include:

Logistics Planning Handle confidential information

Problem-Solving skills Adaptable

Organization and time management Relationship building

Professional Experience

The Center Club, Baltimore, MD June 2011- February 2014

Event Planner

Responsible for the coordination of event planning including weddings, receptions, corporate

meetings, board meetings, holiday events.

Coordinated event logistics in partnership with Director of Sales, Executive Chef and Pastry

Chef.

Serve as point contact for operational planning regarding special events.

Assist in the development of marketing material and client identification for geographical

target market.

Assist in the management of floral arrangement design and staging for events.

Responsible for management of VIP lounge and special request of club members.

Baltimore City Community College, Baltimore, MD November 2009- March 2012

Registration Clerk

Provided front office customer support to students and parents.

Assist students with information regarding required credits for graduation.

Completed administrative duties including data entry, filing and student verification for

approximately 1000 students.

Reviewed student reports to ensure student understanding of classes needed vs. completion.

Prepared and distributed student transcripts upon request.

Provided information to students regarding financial aid, grants, tutors, and employment

services.

Census Buearu, Essex, MD March 2010- July 2010

Documentation Specialist

Prepared confidential material for scanning and data entry into electronic system.

Served as contract employee team leader for a team of 20 documentation specialist.

Managed document size specs for accurate printing and scanning.

Participated in weekly team meetings to review operational work plans and productivity.

Reported critical alerts to department manager related to threats of possible anthrax, bombs

etc.

Cross-functional experience and training related to work flow productivity.

Chubb Group of Insurance Companies, Baltimore, MD June 2007-May 2009

Customer Service Representative

Supported Underwriter Assistants by reviewing and creating insurance policies.

Processed insurance policies daily and met processed deadlines.

Filed and entered customer's information.

Handled and resolved customer concerns and problems in a timely fashion.

Participated in production meetings with managers and fellow colleagues.

Provided administrative assistance including filing, data entry and email responses.

Giant Foods Inc., Baltimore, MD November 2000- June 2007

Pricing Coordinator Assistant

Participated in hiring, training and scheduling of new employees.

Prepared travel arrangements and appointments for Pricing Coordinator, Store Manager

and Grocery Manager.

Worked closely with Store Manager to update pricing and signage.

Assist in the coordination shrinkage and inventory removal of outdated products from

shelves and storage room.

Respond to email request from division management.

Assist in the cross training of departments to reduce product waste.

Aramark Corporation, Baltimore, MD August 1992- April 2006

Manager, Catering Department

Oversight of catering department and daily operational assignments.

Responsible for a team of six employees who were accountable for helping with inventory,

taking client orders, stocking and coordinating events.

Coordinate special events for Baltimore Ravens and Baltimore Orioles.

Trained and supervised both full and part time staff.

Followed safety procedures for evacuation of sporting event

Interfaced with customers to resolve customer complaints and establish relationships

Education and Certificate

Broadcasting, Broadcasting Institute of Maryland Certification in Television Broadcasting

Baltimore City Community College, Associates Degree- Business Administration (Anticipated

Completion 2016)

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