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Customer Service Sales

Location:
Tampa, FL
Posted:
May 19, 2014

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Resume:

Holly REID

acd62z@r.postjobfree.com

**** **** *** ***

Riverdale, GA 30296

678-***-****

objective

To capitalize on industry relations in a diverse

manner that supersedes my greatest expectations and

to execute my Insurance skills to the highest level.

Experience

Computer Skills: MS Office: Word, PowerPoint &

Excel

Admin Skills: Event / Meeting Planning & Account

Management

Licensed Insurance Broker: Property & Casualty, Life

& Health; Final Expense

Nationwide Appointment: P&C and Life:

05/2014

AAA Insurance Auto Club Group

11/2012 Present Sales Agent

Auto, Homeowner's & Life Agent

Inbound/Outbound Calls

Implement Marketing Strategies

Coordinate events to enhance clientele

Schedule appointments

Office management

Allstate Insurance Company

02/2011 11/2012 Sales Agent

Auto, Homeowner's & Life Agent

Inbound/Outbound Calls

Quote to Sell all Allstate products

Review customer policies for Renewals

Implement Marketing Strategies

Coordinate events to enhance clientele

Schedule appointments

Office management

Coordinate outside sales events

03/2010- Present United Health Care

Independent Broker Generate Sales Leads

Schedule Appointments

Quote to Sell Major Health Care Plans

Coordinate Seminars, Meetings & Events

Create & Implement Marketing Strategies

04/2007- 02/2012 Creative Visions, Inc. Event

Planning

Sales & Management

Manage Marketing events and Implement strategic

planning

Evaluate customer service needs and delegate

Front office management

Supervise & train employees

Manage monthly accounts and execute budget plans

Organize, coordinate and facilitate corporate

meetings, seminars & conferences

Design promotional and advertising material

Responsible for purchasing supplies & equipment

11/2005- 04/2009 Macy's Corporate Office

Atlanta, GA

Property Management / Account Management

Validate and approve vendor invoices for payment

processing using SystemCom log for Macy's South

stores

Process all monthly payments received from vendors

Resolve customer service issues regarding vendor

account status

Review, research & request open items on purchase

order report

Set up new vendor accounts

Communicate with Field Representatives regarding

vendor orders

Manage monthly projects & contracts with time

sensitivity and urgency. Assist vendors with product

placement and awareness.

Coordinate meetings, schedule travel and implement

new ideas for vendor relations.

Generate expense aprons for invoice payment & assign

invoice account.

Sales & Corporate Support

12/2003- 10/2005 General Electric Company/GE

Atlanta, GA

Account Executive/ Commercial Finance

Managed multiples GE Dealership accounts nationwide

Resolved payment disputes; post credit or debits.

Accountable for executing strategies to reduce

delinquencies, customer holds & disputes- Managed

escalations between sales, order management and

collections

Effectively negotiated contracts with respect to

such financing alternatives, anticipated credit

utilization and promotional campaigns'

Persuasive expert in creatively meeting the

customers' needs, while maintaining an acceptable

risk profile for their trade and leasing

requirements

Coordinated meetings, schedule travel, deliver

PowerPoint presentations for new business and client

relations

Generated expense reports and aprons for dealership

trades, credits and debits

05/2000 -l 1/2003 The Coca-Cola Company

Atlanta, GA

Marketing/Strategic Planning

Managed, coordinated and researched trademark

infringement, while overseeing multiple legal

projects.

Designed and created database spreadsheets to create

customer profiles

Assisted with the implementation of marketing

strategies for advertising campaigns associated with

major events (Essence Festival, NAS Car & Regional

meetings)

Coordinated meetings, conventions, seminars and

travel

Evaluated service contracts with General Managers

and Owners for KO fountain projects

Set/confirm appointments for the arrival of new

fountain equipment for distributors

Generated reports, researched vendor information and

updated records

02/1997 -05/2000 Citi-Corp Marketing Group

Atlanta, GA

Sales & Marketing Coordinator

Conducted monthly business reviews to monitor

customer relations

Participated in contract negotiations to finalize

contract agreement

Developed strategic planning to identify new target

market

Coordinated meetings,tradeshows and orchestrated

travel arrangements for sales team; Created reports

& budgets

Education: Clark-Atlanta University: Marketing

R. S. Thomas Training & Associates, Inc.

Insurance Certification

Kaplin University

Insurance Certification

Reference Available Upon Request



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