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Manager Engineer

Location:
Alexandria, VA
Posted:
May 17, 2014

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Resume:

Career Profile

To: Human Resource Department

Currently employed with Network Data

Schaumburg, Illinois.

Positions in the Northern Virginia or Washington

Metropolitan area preferred.

Thank you for your attention.

Brian A. Beck

Senior Network Engineer VOIP/WLAN

E-mail address, (Business): acd5vl@r.postjobfree.com

703 - 879 -5883 - Home

SYNOPSIS: CCNP/CCDP with more than 20 years experience in the industry.

Expertise includes network design, network configuration,

network performance, network maintenance, and network

operations. Experience includes working with "inter-networks",

Frame Relay, ATM, ISDN, point-to-point protocol, ACL's, IP

Addressing, Routing, MPLS, WLAN, LAN, WAN, MAN, TCP/IP, UDP,

POS, VOIP, Cisco Call Manager, and Cisco IP Telephony & Unified

Communications Applications.

EXPERIENCE:

Network Data December 2013 - Present

Internal Revenue Service (IRS), Lanham, MD

Senior Network Engineer IP Telephony & Wireless

Responsibilities:

. Perform Reconfiguration, troubleshooting, and monitoring.

. Test and evaluate new software releases and service packs to for

potential benefits or impact before deployment in active network.

. Address and remediate security vulnerabilities in the IPT environment to

ensure the system passes various audits

. Develop best practices and SOPs for day-to-day operations to follow

. Monitor & respond to IRS network issues utilizing a wide variety of

monitoring & network analysis applications.

. Configuration/Installation of MGCP/H.323 Gateways, Gatekeepers,

Configuration/Installation of Infrastructure to include Routing, QoS,

ISDN backup circuits, DSP resources, T1/E1 PRI, SIP Trunks, E911, SIP

Trunks, CUBEs, etc.

. Configuration of Cisco Unified Communications Manager (CUCM) features

such as Extension Mobility, Backup/Recovery/Failover,

Installation/Configuration of Unified messaging (Cisco Unity),

Installation/Configuration of Cisco Unity Connection,

Installation/Configuration of Cisco Unified Operations Manager,

Installation/Configuration of Cisco Unified Provisioning Manager,

Installation/Configuration of Cisco Unified Contact Center Express,

Troubleshooting Windows 2000/2003/2008, SQL and DC directory issues.

Technicals:

. Cisco Unified Communications Manager (CallManager), Cisco Emergency

Responder, Cisco Unified Operations Manager, Cisco Routers/Switches,

Video Conferencing Solutions, Cisco Unity and Unity Connection, Cisco

Unified Provisioning Manager, Cisco MeetingPlace Express, UCCX and Cisco

Unified Presence, Cisco & Aruba Wireless controllers/access points, HPNA,

HPOO, Aruba Airwave, NNMi, Infoblox, eHealth, Lanscope, HPOM, nGenius,

StatsSeeker.

Comtech LLC February 2007 - December 2013

General Services Administration (GSA), Washington, DC

Lead VOIP Engineer

Responsibilities:

. Perform Reconfiguration, troubleshooting, and monitoring.

. Test and evaluate new software releases and service packs to for

potential benefits or impact before deployment in active network.

. Generate BOMs (voice, video and network equipment).

. Experience with Cisco Communications Manager utilizing 7960/40, 7941/61,

7965/75, 7985, etc. hard phones.

. Address and remediate security vulnerabilities in the IPT environment to

ensure the system passes various audits

. Develop best practices and SOPs for day-to-day operations to follow

. Cisco IP Telephony implementations/Migration from traditional Telephony

platforms: This includes Designing the VoIP solution,

loading/configuration/installation of Communications Manager servers

(4.x, 5.x, 6.x, 7.x, 8.x, 9.x)

. Mentor junior and mid-level IPT engineers.

. Configuration/Installation of MGCP/H.323 Gateways, Gatekeepers,

Configuration/Installation of Infrastructure to include Routing, QoS,

ISDN backup circuits, DSP resources, T1/E1 PRI, SIP Trunks, E911, SIP

Trunks, CUBEs, etc.

. Configuration of CallManager features such as Extension Mobility,

Backup/Recovery/Failover, Installation/Configuration of Unified messaging

(Cisco Unity), Installation/Configuration of Cisco Unity Connection,

Installation/Configuration of Cisco Unified Operations Manager,

Installation/Configuration of Cisco Unified Provisioning Manager,

Installation/Configuration of Cisco Unified Contact Center Express,

Troubleshooting Windows 2000/2003/2008, SQL and DC directory issues.

Technicals:

. Cisco Unified Communications Manager (CallManager), Cisco Emergency

Responder, Cisco Unified Operations Manager, Cisco Routers/Switches,

Video Conferencing Solutions, Cisco Unity and Unity Connection, Cisco

Unified Provisioning Manager, Cisco MeetingPlace Express, UCCX and Cisco

Unified Presence, Cisco Aironet Wireless routers/access points.

Qwest Communications Inc: May 2003 - November 2007

Arlington, VA

Internet Engineer II - IP Backbone Network Management Center (Shift M,

Tues, W, F, Sat)

Responsibilities:

. Perform maintenance on Backbone devices (Upgrades, Card replacement

(Juniper, Cisco and Riverstone), etc.)

. Serve as escalation point for IP NOC customer issues.

. Monitor Qwest Communications Backbone, ATM/Frame and Edge Network.

. Troubleshoot network problems (connectivity, devices, temperature,

Routing, Latency, DDoS attacks, etc.)

. Open trouble tickets, coordinate troubleshooting and escalate as

necessary.

. Write MOP's (Method of Procedure) for the maintenance and corrective

actions.

Technicals:

. NetCool, Arbor, Juniper, Nortel Shasta, Riverstone, Extreme, Redback,

Lucent ATM/Frame switches

Cisco Routers & Switches Operations/Troubleshooting, Remedy 5.0,

Cisco GSR 12000, Cisco 10000 series,

Cisco CRS-1, Cisco 7600, Cisco Catalyst 65XX, Cisco Catalyst 4XXX,

Cisco Catalyst 3XXX, Juniper T640,

Juniper M320, Juniper M160, Juniper M40, Juniper M20, SUN Solaris

Computer Science Corporation. December 2003 - 2006

US Department of Education, Washington, DC (Shift Thurs, Sat, Sun)

VOIP Design Engineer

Responsibilities:

. Perform Reconfiguration, troubleshooting, and monitoring as necessary to

on going maintenance of Department of Education network.

. Work closely with Chief Converged Communications Architect to test and

evaluate new software releases and service packs to for potential

benefits or impact before deployment in active network.

. Assist Chief Converged Communications Architect Generate BOMs (voice,

video and network equipment) and financial data for proposed solutions.

. Experience with Cisco Call Manager utilizing 7940, 7910, 7960G, 7965,

7970 hard phones.

. Address and remediate security vulnerabilities in the IPT environment to

ensure the system passes various audits

. Develop best practices and SOPs for day-to-day operations to follow

. Cisco AVVID VoIP implementations/Migration from traditional Telephony

platforms: This includes Designing the VoIP solution,

loading/configuration/installation of Call Manager servers (3.1, 3.2,

3.3, 4.0, 4.1)

. Mentor junior and mid-level IPT engineers.

. Assist in Generation of documentation for change control review boards

and technical engineering review boards

. Configuration/Installation of MGCP/H.323 Gateways,

Configuration/Installation of Infrastructure (VG200, VG248, CAT 4XXX, CAT

65XX, CAT 5XXX, Routers) to include Routing (EIGRP, OSPF, RIP, RIP II,

IGRP, HSRP, etc.), QoS (LLQ, RED, WRED, FRF.11, FRF.12, DiffServ, etc.),

ISDN backup circuits, DSP resources, T1/E1 PRI

. Configuration of Call Manager features such as Extension Mobility,

Backup/Recovery/Failover, Installation/Configuration of Unified messaging

(Cisco Unity), Installation/Configuration of Cisco Conference Connection,

Troubleshooting Windows 2000, SQL and DC directory issues.

Technicals:

. HEAT, Cisco Call Manager, NetIQ, Cisco Routers/Switches, CiscoWorks 2000,

PIX firewalls,

IP Telephony, 7940, 7910, 7960G, 7965, 7970 Hard Phones, Cisco Unity,

CiscoVPN3000,

Cisco Content Engines, Websense, Berbee Informacast, Cisco Conference

Center, Cisco IPCC Express,

ICD (AVVID), What's UP Gold, MS Windows Server 2000/2003, Cisco

Works.

Expanets Corporation 2001 - 2003

Baltimore, MD

Senior Enterprise Engineer-Design

Responsibilities:

. Develop network designs, drawings (Visio) and equipment needs based on

customer specs/requirements provided by the sales team.

. Perform post-sales installations and Project Management.

. Evaluate networks for readiness in order to optimize VOIP quality.

. Completing deployment (500+) of Cisco AVVID VOIP system.

. Experience with Cisco Call Manager utilizing 7960, 7940, 7910, 7960G hard

phones.

. Some experience with Avaya VOIP systems, Router & Switches.

. Provide pre-sales support to AE's, SE's and sales personnel.

. Cisco AVVID VoIP implementations/Migration from traditional Telephony

platforms: This includes Designing the VoIP solution,

loading/configuration/installation of Call Manager servers (3.1, 3.2,

3.3)

. Configuration/Installation of MGCP/H.323 Gateways,

Configuration/Installation of Infrastructure (VG200, VG248, CAT 4XXX, CAT

65XX, CAT 5XXX, Routers) to include Routing (EIGRP, OSPF, RIP, RIP II,

IGRP, HSRP, etc.), QoS (LLQ, RED, WRED, FRF.11, FRF.12, DiffServ, etc.),

ISDN backup circuits, DSP resources, T1/E1 PRI

. Configuration of Call Manager features such as Extension Mobility,

Backup/Recovery/Failover, Installation/Configuration of Unified messaging

(Cisco Unity, Zeacom SmartConnect), Installation/Configuration of Cisco

Conference Connection, Troubleshooting Windows 2000, SQL and DC directory

issues.

. Perform Wireless site surveys and Network Assessments.

Technicals:

. Avaya Routers/Switches, Cisco Network Designer, Cisco Call Manager

(CIPT), Cisco Routers/Switches,

CiscoWorks 2000, PIX firewalls, IP Telephony, 7960, 7940, 7910, 7960G

Hard Phones, Cisco Unity,

CiscoVPN3000, AVVID, What's Up Gold, MS Windows Server 2000, Cisco

Aironet Wireless Routers/Access

Points

Lockheed Martin/Global Management Systems Inc: 2000 - 2002

Arlington, VA

Network Operator - (NISA-P)

Responsibilities:

. Network Infrastructure Services Agency - Pentagon

. Implement ACL (Access List in Cisco Routers) list changes as directed by

Network Security.

. Monitor combined armed forces Backbone Network.

. Troubleshoot network problems (connectivity, devices, temperature, etc.)

. Open trouble tickets and coordinate troubleshooting between customers,

agencies, vendors.

. Enhance customer satisfaction via system monitoring and pro-active

support.

Technicals:

. FORE switches and FOREVIEW Ops, Windows NT; MS-Office; AST/Gateway PC,

Xylan Omni-switch Operations/Troubleshooting, HP-UX, HPOV, Cisco

Routers & Switches Operations,

Extreme Switches, Remedy 4.0, RS366, RS422, RS449, RS-530-A,

RS232/V.24, ISDN, Point-to-Point,

POS, ACL, IP Addressing, Routing (Dynamic and Static), HP Openview

monitoring and What's Up Gold.

NetEffect Corporation: 2000 - 2001

Reston, VA

Consultant

Responsibilities

. Work alone at the customer location to deliver network services.

. Provide customer deliverables in the form of documentation.

. Develop new opportunities by working with the sales team to understand

customer's business needs, craft solutions and persuasively communicate

them to the customer orally and in writing.

. Act as an employee while representing NetEffect.

. Work within customer's standard operating procedures.

. Map the business requirements to technical solutions.

. Prepare and conduct effective customer presentations.

Technicals:

. Cisco WAN Switches (BPX, IGX, MGX and WAN manager),Windows 2000; MS-

Office

. Cisco Routers/Switches, Visio Technical Drawing Software, ISDN, Point-

to-Point, POS, ACL,

IP Addressing, Routing (Dynamic and Static), X.21, X.25, RS366,

RS422, RS449, RS-530-A, RS232/V.24

Global One 1997 - 2000

Reston, VA

Senior Network Engineer - (Transport Engineering)

Responsibilities

. Data/Backbone Engineering

. Test/evaluate new software releases and equipment in Global One lab.

. Develop new site plans and engineer/order new circuit (OC3/STM1, DS3/E3,

E1/T1, Frame access, Voice).

. Network Device Configurations, (Frame Relay, ATM, TDM, Voice).

. Support Network Ops, Customer Services and Sales in the configuration and

deployment of networks.

. Monitor network performance/utilization, prepare network usage reports

and implement performance improvements.

. Help develop configuration details, technical guides, and documents for

Network platforms.

. Enhance customer satisfaction via system monitoring and pro-active

support.

United States Air Force 1983 - 1988

Arlington, VA (Pentagon)

Cryptographic Technician

Responsibilities

. Troubleshoot, repair & perform maintenance alignments on cryptographic

voice & data systems in direct

Support of Joint Chiefs of Staff, National Military Command Center &

Secretary of Defense.

EDUCATION/TRAINING:

70 semester hours toward a degree in Electrical Engineering. (Credits are

through Park College (1988), Northern Virginia Community College (1986-

1990), University of MD University College (1995-1996) and Community

College of the USAF)

. Extensive list of successfully completed courses from USAF, DoD, HP,

Newbridge, AscomTimeplex.

CERTIFICATIONS:

. Cisco Certification Personal ID: CSCO10066317

. CCNP - Cisco Certified Networking Professional (WAN Switching

certification) (Certified 9/8/00 Expired 9/8/03)

. CCDP - Cisco Certified Design Professional (Expired 8/23/04)

. CCDA - Cisco Certified Design Associate (Current) (Certified 8/23/01

Expires 6/3/16)

. CCNA Routing & Switching - (Certified 2/21/00 Expires 6/3/16)

. CCNA Voice - (Certified 2/21/00 Expires 6/3/16)

. CCNP Voice - (Certified 6/11/07 Expires 6/3/16)

. CCNP Routing & Switching - (Certified 4/13/01 Expired 4/13/04)

. UCCX - Cisco IP Contact Center Express Specialist (Certified 12/4/08

Expired 12/23/12)

. CIPT - Cisco IP Telephony Design Specialist (Certified 8/23/07 Expired

3/20/11)

. JNCIS - Juniper Networks Certified Internet Specialist (Current)

. CRMC - Cisco Rich Media Specialist (Certified 8/30/07 Expired 6/4/12)

. COMPTIA - Security+ (Current)

PUBLICATIONS:

. Published in "Advanced MPLS architecture and implementation" by Cisco

Press



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