Career Profile
To: Human Resource Department
Currently employed with Network Data
Schaumburg, Illinois.
Positions in the Northern Virginia or Washington
Metropolitan area preferred.
Thank you for your attention.
Brian A. Beck
Senior Network Engineer VOIP/WLAN
E-mail address, (Business): acd5vl@r.postjobfree.com
703 - 879 -5883 - Home
SYNOPSIS: CCNP/CCDP with more than 20 years experience in the industry.
Expertise includes network design, network configuration,
network performance, network maintenance, and network
operations. Experience includes working with "inter-networks",
Frame Relay, ATM, ISDN, point-to-point protocol, ACL's, IP
Addressing, Routing, MPLS, WLAN, LAN, WAN, MAN, TCP/IP, UDP,
POS, VOIP, Cisco Call Manager, and Cisco IP Telephony & Unified
Communications Applications.
EXPERIENCE:
Network Data December 2013 - Present
Internal Revenue Service (IRS), Lanham, MD
Senior Network Engineer IP Telephony & Wireless
Responsibilities:
. Perform Reconfiguration, troubleshooting, and monitoring.
. Test and evaluate new software releases and service packs to for
potential benefits or impact before deployment in active network.
. Address and remediate security vulnerabilities in the IPT environment to
ensure the system passes various audits
. Develop best practices and SOPs for day-to-day operations to follow
. Monitor & respond to IRS network issues utilizing a wide variety of
monitoring & network analysis applications.
. Configuration/Installation of MGCP/H.323 Gateways, Gatekeepers,
Configuration/Installation of Infrastructure to include Routing, QoS,
ISDN backup circuits, DSP resources, T1/E1 PRI, SIP Trunks, E911, SIP
Trunks, CUBEs, etc.
. Configuration of Cisco Unified Communications Manager (CUCM) features
such as Extension Mobility, Backup/Recovery/Failover,
Installation/Configuration of Unified messaging (Cisco Unity),
Installation/Configuration of Cisco Unity Connection,
Installation/Configuration of Cisco Unified Operations Manager,
Installation/Configuration of Cisco Unified Provisioning Manager,
Installation/Configuration of Cisco Unified Contact Center Express,
Troubleshooting Windows 2000/2003/2008, SQL and DC directory issues.
Technicals:
. Cisco Unified Communications Manager (CallManager), Cisco Emergency
Responder, Cisco Unified Operations Manager, Cisco Routers/Switches,
Video Conferencing Solutions, Cisco Unity and Unity Connection, Cisco
Unified Provisioning Manager, Cisco MeetingPlace Express, UCCX and Cisco
Unified Presence, Cisco & Aruba Wireless controllers/access points, HPNA,
HPOO, Aruba Airwave, NNMi, Infoblox, eHealth, Lanscope, HPOM, nGenius,
StatsSeeker.
Comtech LLC February 2007 - December 2013
General Services Administration (GSA), Washington, DC
Lead VOIP Engineer
Responsibilities:
. Perform Reconfiguration, troubleshooting, and monitoring.
. Test and evaluate new software releases and service packs to for
potential benefits or impact before deployment in active network.
. Generate BOMs (voice, video and network equipment).
. Experience with Cisco Communications Manager utilizing 7960/40, 7941/61,
7965/75, 7985, etc. hard phones.
. Address and remediate security vulnerabilities in the IPT environment to
ensure the system passes various audits
. Develop best practices and SOPs for day-to-day operations to follow
. Cisco IP Telephony implementations/Migration from traditional Telephony
platforms: This includes Designing the VoIP solution,
loading/configuration/installation of Communications Manager servers
(4.x, 5.x, 6.x, 7.x, 8.x, 9.x)
. Mentor junior and mid-level IPT engineers.
. Configuration/Installation of MGCP/H.323 Gateways, Gatekeepers,
Configuration/Installation of Infrastructure to include Routing, QoS,
ISDN backup circuits, DSP resources, T1/E1 PRI, SIP Trunks, E911, SIP
Trunks, CUBEs, etc.
. Configuration of CallManager features such as Extension Mobility,
Backup/Recovery/Failover, Installation/Configuration of Unified messaging
(Cisco Unity), Installation/Configuration of Cisco Unity Connection,
Installation/Configuration of Cisco Unified Operations Manager,
Installation/Configuration of Cisco Unified Provisioning Manager,
Installation/Configuration of Cisco Unified Contact Center Express,
Troubleshooting Windows 2000/2003/2008, SQL and DC directory issues.
Technicals:
. Cisco Unified Communications Manager (CallManager), Cisco Emergency
Responder, Cisco Unified Operations Manager, Cisco Routers/Switches,
Video Conferencing Solutions, Cisco Unity and Unity Connection, Cisco
Unified Provisioning Manager, Cisco MeetingPlace Express, UCCX and Cisco
Unified Presence, Cisco Aironet Wireless routers/access points.
Qwest Communications Inc: May 2003 - November 2007
Arlington, VA
Internet Engineer II - IP Backbone Network Management Center (Shift M,
Tues, W, F, Sat)
Responsibilities:
. Perform maintenance on Backbone devices (Upgrades, Card replacement
(Juniper, Cisco and Riverstone), etc.)
. Serve as escalation point for IP NOC customer issues.
. Monitor Qwest Communications Backbone, ATM/Frame and Edge Network.
. Troubleshoot network problems (connectivity, devices, temperature,
Routing, Latency, DDoS attacks, etc.)
. Open trouble tickets, coordinate troubleshooting and escalate as
necessary.
. Write MOP's (Method of Procedure) for the maintenance and corrective
actions.
Technicals:
. NetCool, Arbor, Juniper, Nortel Shasta, Riverstone, Extreme, Redback,
Lucent ATM/Frame switches
Cisco Routers & Switches Operations/Troubleshooting, Remedy 5.0,
Cisco GSR 12000, Cisco 10000 series,
Cisco CRS-1, Cisco 7600, Cisco Catalyst 65XX, Cisco Catalyst 4XXX,
Cisco Catalyst 3XXX, Juniper T640,
Juniper M320, Juniper M160, Juniper M40, Juniper M20, SUN Solaris
Computer Science Corporation. December 2003 - 2006
US Department of Education, Washington, DC (Shift Thurs, Sat, Sun)
VOIP Design Engineer
Responsibilities:
. Perform Reconfiguration, troubleshooting, and monitoring as necessary to
on going maintenance of Department of Education network.
. Work closely with Chief Converged Communications Architect to test and
evaluate new software releases and service packs to for potential
benefits or impact before deployment in active network.
. Assist Chief Converged Communications Architect Generate BOMs (voice,
video and network equipment) and financial data for proposed solutions.
. Experience with Cisco Call Manager utilizing 7940, 7910, 7960G, 7965,
7970 hard phones.
. Address and remediate security vulnerabilities in the IPT environment to
ensure the system passes various audits
. Develop best practices and SOPs for day-to-day operations to follow
. Cisco AVVID VoIP implementations/Migration from traditional Telephony
platforms: This includes Designing the VoIP solution,
loading/configuration/installation of Call Manager servers (3.1, 3.2,
3.3, 4.0, 4.1)
. Mentor junior and mid-level IPT engineers.
. Assist in Generation of documentation for change control review boards
and technical engineering review boards
. Configuration/Installation of MGCP/H.323 Gateways,
Configuration/Installation of Infrastructure (VG200, VG248, CAT 4XXX, CAT
65XX, CAT 5XXX, Routers) to include Routing (EIGRP, OSPF, RIP, RIP II,
IGRP, HSRP, etc.), QoS (LLQ, RED, WRED, FRF.11, FRF.12, DiffServ, etc.),
ISDN backup circuits, DSP resources, T1/E1 PRI
. Configuration of Call Manager features such as Extension Mobility,
Backup/Recovery/Failover, Installation/Configuration of Unified messaging
(Cisco Unity), Installation/Configuration of Cisco Conference Connection,
Troubleshooting Windows 2000, SQL and DC directory issues.
Technicals:
. HEAT, Cisco Call Manager, NetIQ, Cisco Routers/Switches, CiscoWorks 2000,
PIX firewalls,
IP Telephony, 7940, 7910, 7960G, 7965, 7970 Hard Phones, Cisco Unity,
CiscoVPN3000,
Cisco Content Engines, Websense, Berbee Informacast, Cisco Conference
Center, Cisco IPCC Express,
ICD (AVVID), What's UP Gold, MS Windows Server 2000/2003, Cisco
Works.
Expanets Corporation 2001 - 2003
Baltimore, MD
Senior Enterprise Engineer-Design
Responsibilities:
. Develop network designs, drawings (Visio) and equipment needs based on
customer specs/requirements provided by the sales team.
. Perform post-sales installations and Project Management.
. Evaluate networks for readiness in order to optimize VOIP quality.
. Completing deployment (500+) of Cisco AVVID VOIP system.
. Experience with Cisco Call Manager utilizing 7960, 7940, 7910, 7960G hard
phones.
. Some experience with Avaya VOIP systems, Router & Switches.
. Provide pre-sales support to AE's, SE's and sales personnel.
. Cisco AVVID VoIP implementations/Migration from traditional Telephony
platforms: This includes Designing the VoIP solution,
loading/configuration/installation of Call Manager servers (3.1, 3.2,
3.3)
. Configuration/Installation of MGCP/H.323 Gateways,
Configuration/Installation of Infrastructure (VG200, VG248, CAT 4XXX, CAT
65XX, CAT 5XXX, Routers) to include Routing (EIGRP, OSPF, RIP, RIP II,
IGRP, HSRP, etc.), QoS (LLQ, RED, WRED, FRF.11, FRF.12, DiffServ, etc.),
ISDN backup circuits, DSP resources, T1/E1 PRI
. Configuration of Call Manager features such as Extension Mobility,
Backup/Recovery/Failover, Installation/Configuration of Unified messaging
(Cisco Unity, Zeacom SmartConnect), Installation/Configuration of Cisco
Conference Connection, Troubleshooting Windows 2000, SQL and DC directory
issues.
. Perform Wireless site surveys and Network Assessments.
Technicals:
. Avaya Routers/Switches, Cisco Network Designer, Cisco Call Manager
(CIPT), Cisco Routers/Switches,
CiscoWorks 2000, PIX firewalls, IP Telephony, 7960, 7940, 7910, 7960G
Hard Phones, Cisco Unity,
CiscoVPN3000, AVVID, What's Up Gold, MS Windows Server 2000, Cisco
Aironet Wireless Routers/Access
Points
Lockheed Martin/Global Management Systems Inc: 2000 - 2002
Arlington, VA
Network Operator - (NISA-P)
Responsibilities:
. Network Infrastructure Services Agency - Pentagon
. Implement ACL (Access List in Cisco Routers) list changes as directed by
Network Security.
. Monitor combined armed forces Backbone Network.
. Troubleshoot network problems (connectivity, devices, temperature, etc.)
. Open trouble tickets and coordinate troubleshooting between customers,
agencies, vendors.
. Enhance customer satisfaction via system monitoring and pro-active
support.
Technicals:
. FORE switches and FOREVIEW Ops, Windows NT; MS-Office; AST/Gateway PC,
Xylan Omni-switch Operations/Troubleshooting, HP-UX, HPOV, Cisco
Routers & Switches Operations,
Extreme Switches, Remedy 4.0, RS366, RS422, RS449, RS-530-A,
RS232/V.24, ISDN, Point-to-Point,
POS, ACL, IP Addressing, Routing (Dynamic and Static), HP Openview
monitoring and What's Up Gold.
NetEffect Corporation: 2000 - 2001
Reston, VA
Consultant
Responsibilities
. Work alone at the customer location to deliver network services.
. Provide customer deliverables in the form of documentation.
. Develop new opportunities by working with the sales team to understand
customer's business needs, craft solutions and persuasively communicate
them to the customer orally and in writing.
. Act as an employee while representing NetEffect.
. Work within customer's standard operating procedures.
. Map the business requirements to technical solutions.
. Prepare and conduct effective customer presentations.
Technicals:
. Cisco WAN Switches (BPX, IGX, MGX and WAN manager),Windows 2000; MS-
Office
. Cisco Routers/Switches, Visio Technical Drawing Software, ISDN, Point-
to-Point, POS, ACL,
IP Addressing, Routing (Dynamic and Static), X.21, X.25, RS366,
RS422, RS449, RS-530-A, RS232/V.24
Global One 1997 - 2000
Reston, VA
Senior Network Engineer - (Transport Engineering)
Responsibilities
. Data/Backbone Engineering
. Test/evaluate new software releases and equipment in Global One lab.
. Develop new site plans and engineer/order new circuit (OC3/STM1, DS3/E3,
E1/T1, Frame access, Voice).
. Network Device Configurations, (Frame Relay, ATM, TDM, Voice).
. Support Network Ops, Customer Services and Sales in the configuration and
deployment of networks.
. Monitor network performance/utilization, prepare network usage reports
and implement performance improvements.
. Help develop configuration details, technical guides, and documents for
Network platforms.
. Enhance customer satisfaction via system monitoring and pro-active
support.
United States Air Force 1983 - 1988
Arlington, VA (Pentagon)
Cryptographic Technician
Responsibilities
. Troubleshoot, repair & perform maintenance alignments on cryptographic
voice & data systems in direct
Support of Joint Chiefs of Staff, National Military Command Center &
Secretary of Defense.
EDUCATION/TRAINING:
70 semester hours toward a degree in Electrical Engineering. (Credits are
through Park College (1988), Northern Virginia Community College (1986-
1990), University of MD University College (1995-1996) and Community
College of the USAF)
. Extensive list of successfully completed courses from USAF, DoD, HP,
Newbridge, AscomTimeplex.
CERTIFICATIONS:
. Cisco Certification Personal ID: CSCO10066317
. CCNP - Cisco Certified Networking Professional (WAN Switching
certification) (Certified 9/8/00 Expired 9/8/03)
. CCDP - Cisco Certified Design Professional (Expired 8/23/04)
. CCDA - Cisco Certified Design Associate (Current) (Certified 8/23/01
Expires 6/3/16)
. CCNA Routing & Switching - (Certified 2/21/00 Expires 6/3/16)
. CCNA Voice - (Certified 2/21/00 Expires 6/3/16)
. CCNP Voice - (Certified 6/11/07 Expires 6/3/16)
. CCNP Routing & Switching - (Certified 4/13/01 Expired 4/13/04)
. UCCX - Cisco IP Contact Center Express Specialist (Certified 12/4/08
Expired 12/23/12)
. CIPT - Cisco IP Telephony Design Specialist (Certified 8/23/07 Expired
3/20/11)
. JNCIS - Juniper Networks Certified Internet Specialist (Current)
. CRMC - Cisco Rich Media Specialist (Certified 8/30/07 Expired 6/4/12)
. COMPTIA - Security+ (Current)
PUBLICATIONS:
. Published in "Advanced MPLS architecture and implementation" by Cisco
Press