James Wilson

Mid-Atlantic Account Executive

Baltimore, MD

acd5rn@r.postjobfree.com - 239-***-****

Sales Account Executive with strong Industrial / Systems Engineering background. Experienced in

selling software, technology and corporate training. Well-developed leadership, communication, and

writing skills. Organized and systematic thinker who makes sound decisions based on analyzing data.

Excellent presentation skills enhanced by highly developed listening skills and the ability to understand

and articulate the customer's needs. Five years of experience managing a wide array of projects,

people, and data to solve complex problems.

WORK EXPERIENCE

Mid-Atlantic Account Executive

Global Corporate College - Hanover, MD - December 2012 to January 2014

Position: Account Executive

§• Account Management - Developed relationships in large accounts, introducing the Global Corporate

College training and development services to the operations and human resources departments.

§• Sold Leadership and Supervisor training, working with plant operations teams to develop training and change

management implementation plans.

§• Lead Generation -- Worked with community colleges in the Philadelphia, Pennsylvania, Annapolis,

Maryland, and Detroit, Michigan geographic areas, planning and implementing lead generation events to create

awareness and demand for Global Corporate College services.

§• Business Pipeline -- Developed a strong business pipeline for GCC services using lead generation,

networking, and business social media. Managed the pipeline using salesforce.com online tools and

LinkedIn.

§• Developed Sales Structure -- Facilitated sales meetings, addressing sales challenges and developing best

practices to overcome them; developed sales collateral and support tools; and led sales meetings, created

pricing, developed executive summaries, created proposals, made cold calls.

§• Completed certification in GDA On-Line Consultative Selling and Advanced Selling Skills courses.

Industrial Engineering Supervisor

United Parcel Service - Hunt Valley, MD - February 2008 to December 2012

Position: District Sales Engineer

§• One of two supervisors per district selected to report directly to the IE division manager to use IE methods

to enhance sales and marketing.

§• Improved operating plan for a $3M account that improved service across 3 regions and created a new

product.

§• Developed reports for district manager analyzing customer performance to crate strategic business plans.

§• Researched internal processes to determine systemic flaws in service.

§• Evaluated and improved sales cycle by reducing a non-value added activity that took five days to complete.

§• Led the team that increased quality and service to record levels in our largest potential market in the district.

1606 Hartsdale Rd. • Baltimore, MD 21239 • 239-***-****

acd5rn@r.postjobfree.com

§• Developed operating plan that cut 53% of the hours out of the AM operations.

§• Worked cross functionally between sales, operations and industrial engineering on multiple levels of

management to ensure customers' expectations were exceeded.

Position: PM Operations Excellence

§• Champion of quality and service for 19 pm operations with average volume of 237K.

§• Led weekly conference calls to distribute best practices for most help needed operations.

§• Developed operating plan to help most help needed operation achieve record success.

§• Using lean management techniques, saved operations 700K by improving quality and reducing human

error.

Position: Package Planner

§• Developed daily operating plans for multiple divisions within the company using forecasted projections and

data analysis.

§• Developed special operating plans for the entire Bay Division based on volume projections, stop

projections, and work standards.

§• Created a schedule for the customer counter that saved $72K a year.

§• Led the development of peak operating cost plans for two divisions, and also presented results to upper

management for buy in.

§• Led moving a clerical workstation resulting in saving $46K in walk time.

§• Assisted in the implementation of an automated sorting device saving $192K a year.

Business Owner

RW Business Solutions - Baltimore, MD - December 2006 to February 2008

Position: President

§• Youngest seller principal for a major software engineering manufacturer, Siemens UGS Inc., selling PLM

software components.

§• Completed the Siemens UGS Inc. SEALS sales course, resulting in immediate sales of a product lifecycle

management software solution.

§• Developed a sales and marketing plan that achieved positive net cash flow in the first three months.

§• Developed Product life cycle solutions for a wide range of industrial customers.

§• Completed the GDA Demand Generation sales course, resulting in the development of a long-term strategic

sale of Siemens PLM Software to Morgan State University.

EDUCATION

Bachelor of Science in Industrial Engineering

Morgan State University - Baltimore, MD

2006

Masters in Business Administration

Southern New Hampshire University - Manchester, NH

ADDITIONAL INFORMATION

Expertise:

Front Line Leadership Microsoft Project Process Improvement & Management

System Development Life Cycle Microsoft SharePoint Computer Aided Design (CAD)

Project Management Life Cycle Microsoft Office Suite Software Development Lifecycle

Salesforce

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