GLENDA R. VELASCO

GLENDA

*** ***** **** **., ********** Tondo Manila

Contact No: +639**-*******/255-41-47

Email Add: acd5fs@r.postjobfree.com/acd5fs@r.postjobfree.com

OBJECTIVE:

To offer the company the best of my customer relation abilities and to develop myself in the

process while growing and learning professionally.

GENERAL EDUCATION:

1997 - 2001 ST. JOSEPH CATHOLIC SCHOOL

Secondary

2001 - 2002 MAPUA INSTITUTE OF TECHNOLOGY

Bachelor of Science in Civil Engineering

2003 - 2007 MARTINEZ MEMORIAL COLLEGES

Bachelor of Science in Nursing

April – Oct. 2013 MAGSAYSAY CENTER FOR HOSPITALITY & CULINARY ARTS

Culinary Arts

Professional Licensure Examination:

Passed - Dec. 2007 PRC I.D. 0486646 Valid until: July 20, 2015

WORKING EXPERIENCE:

RUSTANS COFFEE CORPORATION – STARBUCKS

FULL TIME BARISTA/CERTIFIED BARISTA TRAINER

OCTOBER 2010- MARCH 31, 2013

PART TIME BARISTA/CERTIFIED BARISTA TRAINER

APRIL 1, 2013 – March 2014

• Promptly delivers legendary customer service. Connect, discover and responds to

customer needs.

• Responsible for providing high quality products. Adheres to standards. Shares

knowledge with customers. Looks for opportunities to increases sales and control

costs.

• Assist new training by reinforcing successful performance and giving respectful and

encouraging coaching as needed. Provides feedback to manager on partner

performance.

QUALIFICATIONS:

• Certified Barista Trainer

• Registered Nurse

• Computer literate (MS Office, Adobe, CS Photoshop)

• Can communicate well in English and Tagalog.

• Ability to work under pressure with minimum supervision.

• A quick learner and willing to be trained.

SEMINARS/TRAINING ATTENDED:

• Basic Life Support Adult CPR

• First Aid Training First Aid S.O.P.

Philippine National Red Cross

• Emerging Roles of Nurses in Oncology Nursing Practice

St. Lukes College of Medicine-William H. Quasha Memorial Quezon

City (May 10, 2008)

• 39th PHA Annual Convention and Scientific Meeting The Classic and the

Contemporary in Cardiovascular Care

Edsa Shangri-La Hotel, Mandaluyong City (May 28-30, 2008)

• Medical Transcription Trainee (Batch 16)

TUCP (Trade Union Congress of the Phils.) TUCP-PGEA Compund

Masaya & Maharlika Sts. Diliman, 1101, Quezon City (Sept. 15 –

Nov. 15, 2008)

• National Certifical II in Commercial Cooking

TESDA (Valid until: October 16, 2018)

PERSONAL BACKGROUND:

• JULY 20, 1984

• SINGLE

• ROMAN CATHOLIC

• FILIPINO

CHARACTER REFERENCE:

• SONNY ALVAREZ

STORE MANAGER

RUSTANS COFFEE CORPORATION

+639*********

• MALOU BARAL

DISTRICT MANAGER

RUSTANS COFFEE CORPORATION

+639*********

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