Frances K Reyes
Greenacres FL 33413
acd5ba@r.postjobfree.com
Objective: To obtain an administrative/legal position that can utilize skills in research, technology, management,
and human resources gained from 5 years of experience in the restaurant industry.
EDUCATION:
Kaplan University – 11/2012
Bachelor’s Degree in Criminal Justice Major: Computer Crime
President’s List (3/2011 11/2012)
Graduated Summa cum Laude 4.0 GPA
Relevant Coursework:
• •
Criminal Crimi
• Research Methods in Criminal Justice
Investigations nal Procedure
• •
Protecting Orga
• Applied Criminal Justice ethics
Digital Assets nized Crime
• • •
Investigati Com Internet Vulnerabilities and the Legal Implications of Monitoring
ng Cybercrime puter Forensics Criminal Activity in Cyberspace
Queensborough Community College – 1995
Associates Degree in Business Management Major: Marketing
Memberships: Golden Key International Honor Society
Skills:
Proficient in Microsoft Office and various Windows Operating Systems.
Microsoft Certified Systems Administrator Program (MCSA) 2003
Languages:
Spanish – speak fluently, read, and write with high proficiency.
PROFESSIONAL EXPERIENCE
Channel Source Inc.
West Palm Beach, FL
10/2012 – 3/2013
Merchandiser (Independent Contractor)
• Performed cosmetic resets according to planogram and replaced old/broken fixtures so products displayed properly.
• Reported daily activities into company web application from home office.
• Communicated with store manager regarding inventory, labeling, and placement of promotions.
• Assembled cardboard displays as directed by project instructions.
Jafrey Corp. Food Service
West Palm Beach, FL
4/2005 – 2/2011
Owner/Operator
• Streamlined spending in an effort to meet weekly overhead expenditures.
• Increased sales via direct client/vendor contact and special incentive programs.
• Ensured the integrity of restaurant operations through proper employee training.
• Managed the overall performance of food service facility and kitchen operations.
• Oversaw the quality of recipes, service standards, and sanitation practices.
Paxson Communications/ION Media Networks West Palm Beach, FL
9/2004 – 2/2005
Technical Support
• Handled various helpdesk first/second level support items via phone and in person.
• Created user accounts for new employees and set up email.
• Hardware and software installations on PC’s and laptops.
Singer Holding Corp LLC
Elmsford, NY
8/2002 – 8/2004
Technical and Administrative Support
• Provided company wide support for PC hardware, software, and mobile services.
• Maintained and established user accounts, network security, and back up devices.
• Prepared and proofread all correspondence for executives (business and personal)
• Screened high volume of incoming calls and resolved employee relations issues.
• Managed calendars, travel arrangements, organized files, and kept office stocked with supplies.
• Processed benefit packages for new hires, salary changes, evaluations, and termination s.