Donna Kappes

**** ** **** *** **** ****

Ft Lauderdale, Fl 33308

954-***-****

acd56r@r.postjobfree.com

Objective:

To secure an entry level challenging and responsible position in a company using my talents to the benefit of

the company, and where I will have the opportunity for professional growth.

Skills and Qualifications:

Legal and Ethical Responsibilities

Demonstrate legal and ethical responsibilities

Maintain confidentiality of patient information

Follow industry policies and procedures affecting the health, safety and well being of patients .

Emergency Care

Perform emergency measures, including C.P.R. (Basic Cardiac Life Supp ort)

Physical Comfort and Safety Functions

Providing care for medical/surgical patients utilizing the nursing process

Providing care for pre-operative patients utilizing the nursing process

Safe administration of medications

Perform aseptic and sterile techniques

Provide care for maternal/newborn patients utilizing the nursing process

Provide care for pediatric as well as geriatric patients utilizing the nursing process

Perform supervised management functions

Phlebotomy Skills Course/Infusion

Sales and Marketing

Strong customer service and telesales skills

Experience with Web Based Applications and Windows

Good organizational skills

Ability to multi-task and prioritize in fast paced, high volume environment

Ability to handle sensitive and critical client information

Excellent verbal and written communication skills

Problem solving, decision making skills and leadership skills

Superior Closing Skills

Maintained accurate daily and monthly recors of sales

Consistently met and exceeded departmental sales goals

Consistently followed up with customers via telephone or email after initial contact

Education, Licenses, and Certificates

License Number- Clear/Active Issue date:

PN5188752 08/03/2009

Atlantic Technical Center Coconut Creek, Florida

Certificate of Completion Practical Nursing 2008-2009

East Carolina University Greenville, NC

1994-1996

North Carolina State University Raleigh, NC

1993-1994

American Overseas School of Rome Rome, Italy

College Preparatory High School 1991-1993

Employment

Vitas Hospice Care Ft Lauderdale, Fl

2009-2014

Bank of America Ft. Lauderdale, Fl

2003-2004

Carnival Cruise Lines Miramar, Fl

Cruise Consultant 2001-2003

Renaissance Cruise Lines Ft. Lauderdale, Fl

Personal Vacation Planner 1999-2001

Awards, Honors, or Community Service Work

Certificate of Appreciation 2010-2011

Outstanding teaching and preceptorship

Christine E. Lynn College of Nursing

Nurse of the Year 2009

Vitas

National Honor Society Member through NFLPN 2009

Student Member of NAPNES and NFLPN 2008-2009

The Customer’s Experience Leadership Award 2003-2004

Bank of America

Centurian Club 2001-2003

Carnival Cruises

Best of the Best 1999-2001

Renaissance Cruises

Centurian Club 1999-2001

Renaissance Cruises

References

Michael M. Marquez 954-***-****

Safety and Occupational Health Specialist

Compliance Safety and Health Officer

U.S. Department of Labor/O.S.H.A.

Patty Davis Ross 954-***-****

Social Worker

Vitas Innovative Hospice Care

Carole Rodriguez 919-***-****

Lean Six Sigma Black Belt in Training

Sensus

Michael Gottlieb 239-***-****

Sales Coach/Team Leader

Renaissance Cruises

Currently with Wells Fargo

Contact this candidate