Khalilah Cook

*** **** ****** *********, ** Phone 404-***-**** E-mail: acd515@r.postjobfree.com

Medical Front Desk

Professional strengths

HIPPA Certificate

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Fair Housing Certificate

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Able to give precise and detailed information to visitors

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In-depth knowledge of medical terminologies, medical laws and ethics

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Possess excellent verbal and written communication skills

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Good organizational and management skills

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Team player

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Knowledge of basic operating systems like Microsoft word, Excel, PowerPoint and the internet

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Ability to assess and implement new projects

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Familiar with the practice of appointment reminder service and direct mailings

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Positive, flexible and ability to handle patients with care and concern

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Goal oriented and ability to accomplish tasks within limited time

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Excellent follow up and follow through

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In-depth knowledge of administrative tasks and procedures

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Maintains confidentiality and ensures restricted access to sensitive information

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EDUCATION

Bachelor of Science Degree in Healthcare Management (December 2013)

Westwood College - Atlanta, GA

Medical Office Expert diploma in Clinical Management ( 10/2009)

Javelin Technical Training Center - Atlanta, GA

CERTIFICATIONS

CPR/First Aid Certification 3/2013

CAREER HISTORY

PEM Real Estate Clarkston, GA

Leasing Agent August 2013-

Present

• Process applications and lease renewals

• Receive maintenance issues from tenants and assign contractors

• Inspect vacant apartments to ensure it is ready to rent

• Do open houses for prospective resident

• Perform move in/ move out inspections

• Perform other duties as necessary to meet the needs of the residents

• Responds to customer service requests in a timely and satisfactory manner

• Handle all leasing, marketing, sales, and administrative responsibilities

• Update all websites

Khalilah Cook

405 Wild Circle Clarkston, GA Phone 404-***-**** E-mail: acd515@r.postjobfree.com

• Prepare leases and other paperwork

Westwood College Atlanta, GA

Career Services Assistant June 2011- October

2013

• Greet and direct clients by phone and in person

• Confirm appointments and get referral information

• Conduct reminder calls clients

• Worked with Administrative Staff and Departmental Heads to evaluate systems and processes

to ensure effective service

• Handled the tasks of preparing agendas and organize meetings under the instructions of

Department Director

• Book, coordinate and reschedule appointments

• Evaluates the performance of administrative staff

• Organize and maintain a filing system for clients charts

• Handled the responsibility of generating innovative plans and implementing the same

• Worked with Department Director for solving critical issues

• Helps problem solve internal and external customer questions related to employee records

• Filing and maintaining HR/payroll/benefits information

• Register clients by verifying clients current and accurate records

The Avenue Stone Mountain,

GA

Sales Associate March 2012-September

2012

• Conceptualized and implemented visual merchandising strategies in the store

• Promote brands when instructed

• Provided excellent customer services to an average of 100 customers a day

• Planned the layout of various items that are stacked inside the store, in a manner that

encourages greater customer interest and sales

• Process transactions in a time efficient manner

• Maintain work area in terms of cleanliness and hygiene

• Ensure that the environment within the store is welcoming, warm and ambient

• Provide administrative assistance to the marketing department

Contact this candidate