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Insurance School

Location:
Sumter, SC
Posted:
May 14, 2014

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Resume:

Krista Levi

President of PTA - volunteer - St. James Lutheran School

Sumter, SC

acd4su@r.postjobfree.com - 803-***-****

WORK EXPERIENCE

President of PTA - volunteer

St. James Lutheran School - Sumter, SC - 2010 to Present

Created school directory, class registration list and attendance forms for the entire school of 100+ children

• Created school calendar including days off and school-wide functions

• Attended monthly meetings with school director to obtain important information to pass along to other parents

• Created and wrote school newsletter, which is disseminated to the entire school of 100 children

• Acted as a liaison between the school and parents to distribute information needed immediately

• Fulfilled webmaster duties, uploading teachers' newsletters, pictures, school calendar and more to the

school's webpage

• Executed administrator Facebook responsibilities, uploading important information and pictures from school

events

• Formulated school-wide events, such as Teacher Appreciation Day, Thanksgiving, Christmas, and Easter

luncheons

• Planned and coordinated community-wide events, such as a craft fair and silent auction dinner

• Created numerous flyers and pamphlets for school and community events

• Acted as school photographer for school during events, such as tennis class, class parties, charity events,

and more

• Utilized secretary skills by answering the school phones and front door when other staff was unavailable

• Created meeting agendas and ran school PTA meetings, filling in when the school director was unable to

attend

• Performed school administrative duties by giving school tours to prospective students and their parents

• Collected, cut and counted Box Tops and Campbell's Labels for Education, accumulating $2500+ in cash

and school items, such as new chairs and playground equipment

• Manually entered Coke Rewards codes into Rewards' system (a new school program)

• Volunteered as the Classroom Parent for my own children for 4+ years, which included purchasing, baking

and bringing in food, gifts, games, and more to the delight of each child

• Assisted teachers in creating and attending parties, labeling books, putting paperwork in folders, watching

students (during breaks or when teachers left early)

• Organized school filing cabinet, removing old files, putting in classroom and alphabetical order, etc.

• Performed school errands, such as buying paper, ink, dropping off items, picking up items

• Acted as school IT personal, running virus scans, deleting and reinstalling programs and more, allowing the

director to save valuable time searching for items

Key Spouse - volunteer

9th Physiological Support Squadron - Beale AFB, CA - 2001 to 2003

Created, researched and wrote monthly squadron newsletter, which was distributed to approximately 150

people

• Planned and organized events, such as bake sales, children's Christmas parties, etc. for over 40 children

• Contacted approximately 30 spouses of deployed personnel each month to see if they needed assistance

• Created and distributed welcome baskets to new personnel and cards to those with changes in life (weddings,

births, sympathy)

• Organized and helped make dinners for those with newborns

• Created an agenda and held monthly spouses' meetings

Medical Associate

Associated Health Management Alliance, Inc - Olney, MD - 1997 to 1999

Posted customer and insurance payments to outstanding patients' accounts, resulting in monthly revenue of

$5M

• Generated monthly statistical and operational reports for four anesthesia departments

• Managed and wrote refunds for prestigious medical facilities, including Civista Medical Center, Shady Grove

Adventist Hospital and Montgomery General Hospital

• Wrote and analyzed financial reports, showing supervisors and physicians the current data on incoming and

outstanding monies

• Maintained a database of 35 departments, which monitored insurance identification numbers, mailing

addresses, and tax identification numbers

• Updated account information with two collection agencies

• Performed account audits to calculate credit adjustments and/or further investigation to see why the account

is outstanding

• Ensured the proper disposition of customer requests

• Researched problems on accounts, such as incorrect

information, wrong patients billed, etc.

• Trained co-workers on the Internet, MSExcel, MSWord, Kredo, and specialized insurance programs, such

as POSI

• Updated physicians on the status of outstanding accounts and incoming outstanding accounts receivable

• Contacted insurance companies to check the status of outstanding claims for two anesthesia departments,

resulting in an increase of $2M in monthly revenue

• Appealed claims which insurance companies denied or paid incorrectly, resulting in an increase of $1M in

monthly revenue

• Edited and rewrote office documents and reports

• Created manuals on proper procedures of office tasks

• Contacted insurance companies to connect 35 departments to the insurance companies' websites

• Installed computer software for the entire company

Medical Biller

Radiology Imaging Associates, Inc - Clinton, MD - 1994 to 1997

Wrote manuals to train coworkers on the proper procedures for the custom-made billing software

• Prepared multiple technical projects for administrators within less than 24 hours

• Maintained patient database for three departments, monitoring the accuracy of patients' demographic and

financial information

• Generated monthly operational reports for two radiology offices and one radiation oncology office

• Performed account audits to calculate the accuracy of numerous patients' accounts

• Verified medical data for patient profiles

Medical Biller/Assistant Office Manager

Radiation Care, Inc - Waldorf, MD - 1993 to 1994

Managed billing of claims to insurance companies and patients

• Maintained patient database for a radiation oncology office and monitored accuracy of patient demographic

and financial data

• Performed account audits to calculate the accuracy of all patients' accounts

• Took minutes at Quality Assurance and Physics Meetings

• Posted customer and insurance payments to outstanding patients' accounts, resulting in monthly revenues

of $3M

• Generated monthly statistical and operational reports

• Appealed accounts which were paid incorrectly or denied, resulting in a monthly increase of $1M

• Collected and verified preliminary medical information for all patient profiles

EDUCATION

B.S. in Communications

University of Maryland

1998

ADDITIONAL INFORMATION

Computer Skills: • Microsoft Office 2013

• Dreamweaver

• Joomla

Seminars: • BCBSNCA/Capital Care Participating Provider Seminar

• POSI Access to BSBSNCA for Participating Providers

• Billing and Collections

• Medical Terminology

• Medicare BCBSTX

• Potomac Physicians Insurance

• Guest (Patient) Relations



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