J ustine Loman

**** * * * ***

Wichita, Ks **213

Phone: 316-***-****

Cell: 316-***-****

Email: acd4ol@r.postjobfree.com

Objective:

My objectives and goals are to complete the undergraduate schooling that I am currently

p ursuing in the Health and Information Technology field with medical coding. After

completing the undergraduate degree I would like to go on to graduate schooling to further

my education and knowledge in the medical field. The objective of pursuing the job that I

applied for would be to gain more experience in other areas that would help me further my

education an knowledge upon completion of my education.

Career Overview:

Protection One 316-***-****

Employed from June 2012 until present

Experience in handling customers that call about their alarm going off, making payments

over the phone and t ransferring customers to the correct department as needed.

Convergys 1-877-***-****

Employed from July 2010 until June 2012

Experience with customer service, f loor assistance for other co-workers, billing, claims,

demographics, micromanagement in taking supervisor calls for the t rainees while t raining

i n t ransition to f loor position and helping document complaints for the members. Also

assisted with taking customer service phone calls for Medicare Health Insurance while call

volume was busy.

KGB 316-***-****

Employed as customer service representative from November 2008 until June 2010

Experience with taking 411 calls providing callers with the information requested such as

location phone numbers and addresses as well as connecting them to the phone number.

QuikTr ip 316-***-****

Employed as a part time clerk/ emergency relief personal

Duties performed on the job were upkeep of the store such as cleaning and stocking store.

A lso involved would be handling of money when cashing out a customer and answering the

p hone.

Skill H ighlights:

Claims appeal procedures for the position at Convergys.

H IPAA compliance

Customer Service

Microsoft Office skills

Spreadsheet development

Handling and documenting customer complaints.

Training and development of handling and documenting grievances.

Education:

2008 Wichita West H igh School

Wichita, Ks

Business Administration

Diploma

Phone number 316-***-**** Address 820 S. Osage Wichita, Ks 67213

Business Administration. Graduated in May 2008 with the completion of Business

Administration strand. Other achievements that were made while completing H igh school

were graduating in the top ten percent of my class and receiving the choral award for both

my junior an senior year for outstanding student.

National America University

Wichita, Ks

Health Information and Technology

Bachelor

Undergraduate Program for Health and Information Technology

September 2009 until Present. In this undergraduate program I am working towards

getting a job in the medical coding field with the degree once I am finished.

Contact this candidate