Farid Hasan

EDUCATION:

Bachelor of Science in Information Technology

Peirce College - Philadelphia, PA - 2000-2004

Bachelor in Science

Dhaka, Bangladesh-1994

PROFESSIONAL TRAINING

A+ Training

MS Course AD03 –Active Directory Administration

MS 2596 –Managing Microsoft Systems Management Server 2003

ACHIEVEMENT

Employee of the Month August-2008

ITT Technical Institute,

ITT Advisory Board Committee Member since-2009

SKILLS:

Platforms: Windows 7 Pro, Vista, XP and 2000, Windows 2008 R2, advanced Active

Directory, Windows Exchange 2010, basic Novell Netware skills.

Networking: TCP/IP, DNS, DHCP, FTP, Ethernet, 802.11x Wireless, Patch Panel Installations,

Cisco/Netgear Safepro Switch, TIA/EIA 568A/B Wiring, and basic Backup Exec.

Tools/Software: MS Office Suite 2010, 2007, 2003 Prior, Share Point 2013, Ghost Corporate

Edition (Multitasking), McAfee and Symantec Antivirus Corporate Edition, MS

Visio2010, Microsoft Publisher2010, Lotus Notes6.5.1, MS Exchange, Adobe

Dream Weaver CS5, Adobe Photo Shop CS5.1, HP WebAdmin, Acis 10.01, Net

manage, Oracle 11.01, 32/70 client, RSVP 8.1, Soft Time Pro, Microsoft Access

2010, Smart Draw 10, Firewalls, DameWare5.00, Spybot, B.A.S.I.S ET691, GIS-

ARCGIS 10

PROFESSIONAL EXPERIENCE

Mayor’s Office of Community Empowerment & Opportunity Sep 2003 – Present

Information Technology Manager

Responsibilities:

• Provides complex technical input to the Desktop Services team and assumes a supporting role in

selecting and utilizing appropriate tools and techniques for timely service delivery

• Provide day-to-day supervision, conduct performance appraisals, and delegate work assignments

for all IT personnel, manage and maintain Network Project.

• Hold departmental meetings to review strategic goals and initiatives, promote team building and

work to provide growth paths for staff

• Acts as a technical liaison with user groups and other IT partners for systems support and

implementation. Provides an effective interface among users, vendors, IT partners, and

consultants in evaluating technical issues and products.

• Responsible for project analysis, design, coordination and planning for all technical components

of desktop related projects.

• Responsible for the analysis, design and implementation of desktop technology life cycle

management processes including technology procurement, refresh and disposition.

• Oversee the development, design, and implementation of new applications and changes to

existing computer systems and software packages.

• Responsible for the ordering, acquisition, inventory and disposition of hardware and software

• Serve as primary contact with outside vendors in the generation of bids, quotation, contracts,

agreements, and other major vendor interactions, Systems Operations and Maintenance

• Maintain the integrity and continual operation of the IT network including the wireless networks

• Maintain security and privacy of the information systems, communication lines, and equipment.

• Develop, review, and certify all back-up and disaster recovery procedures and plans

• Provide planning and installation of network equipment such as routers, hubs, switches, wireless

adapters, cables, printers and other network devices

• Provides recommendations to management based on current and emerging technologies.

• Manage Stanley B.A.S.I.S ET691 Security Card System.

• Install and configure GIS software with Oracle Client.

Special Project: Mayor’s initiative career Fair 2007-2008

• Instructed an after school program at Simon Gratz High School as part of the Digital Miracles

Project.

Penn Valley Networks, Drexel Hill, PA January 2000 – August 2003

Help Desk Specialist

• Provide senior customer support and training in order to solve technical problems over the

• Phone and in person

• Microsoft Administration, configuration, installation, and migration of hardware/software

• Assist with network access, printing, and application software operation

• Assemble, repair, upgrade, troubleshooting PCs and Printer.

• Provide guidance during the troubleshooting process, training on new products and assistance in

the development of their skills.

Contact this candidate