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Engineer Customer Service

Location:
Mississauga, ON, Canada
Posted:
May 15, 2014

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Resume:

Hany Andrawes

E.I.T. Mechanical Engineer

**** ********* ****** ****. *********** ON L5M 6X9

acd48y@r.postjobfree.com

Residential: 289-***-****

Cellular: 416-***-****

Profile

. Bachelor degree in Mechanical Engineering and over 10 years of

extensive experience in HVAC, Facility management, production and

Manufacturing .

. Self-motivated, initiative, committed, maintains a high level of

energy.

. Tolerant and flexible, adjusts to different situations.

. Organization and prioritization skills.

. Excellent in AUTO CAD and MS. Office.

. Excellent customer service, communication, time management and team

work skills

Professional Experience

. Completed Engineering Software Skills Enhancement Program - Humber

collage - Toronto - Canada in Auto CAD Mechanical - Solid Works -

Project management - Quality concept - MS Project - Revit and Advanced

MS Excel 2012

. In process of PEO Certification

. Karmax Heavy Stamping through HCR (Canada) Oct.2013-

present

o Mechanical Assembler

. Grohe Canada through Randstad (Canada) Oct.-2012-Sep.

2013

o Warehouse clerk

. CAIRO AIRPORT COMPANY (CAC) - Cairo, Egypt 2005 - 2012

o SENIOR FACILITY ENGINEER,

2007 - 2012

. Played a key role in handing over and commissioning of terminal 3

building regarding mechanical systems (HVAC, Fire protection system,

Plumbing, waste compactors and oil separators).

. Played a key role in preparing tender documents, specifications, KPI

and cost estimation for outsourcing terminal 3 facility management.

. Designed and Prepared RFQ `documents including technical

specifications,drawings and budgeting for internal modification

projects in HVAC,Plumping and fire protection systems in addition to

contractors `offer evaluations .

. Supervising new projects implantation commissioning and handing over

.

. Managed, and monitored optimum operation and power consumption of

mechanical systems (HVAC, Fire protection system, Plumbing, waste

compactors and oil separators) in Terminal building 3.

. Defined and evaluated KPI for the facility management contractor

. Dealt with a great variety of customers (airliners, passengers,

retail stores, employee, contactors and others ) to solve

maintenance issues and meet their needs professionally

o HVAC OPERATION AND MAINTENANCE ENGINEER,

2005 - 2007

. Operated, managed and maintained HVAC equipment at terminal 1.

. Designed and prepared HVAC technical specifications for internal

modifications.

. Planned and prepared preventive maintenance schedules.

. Dealt with emergency and shutoff situations as they occurred

. BASCO INDUSTRIAL - Cairo, Egypt

1993 - 2005

o PRODUCT DEVELOPER AND MANAGER,

2001 - 2005

. Designed, Developed, Cost estimated and prepared workshop drawings

for floating hotels` s prefabricated shower rooms using cad drawings .

. Coordinated and supervised different activities including fabrication,

installation, purchasing, handing over and resources allocation.

. Planned and followed up budget and delivery schedules.

. Reviewed customer's feedback and remarks to develop the product.

. Conducted all project management activities and provided direct

support to upper management

o TECHNICAL OFFICE ENGINEER,

1993 - 2001

. Designed, cost estimated and prepared Fabrication drawings using Auto

CAD

. Coordinated between Costumers` needs and Manufacturing activities

. Prepared technical offers and cost estimation for fabricated items

. Prepared and followed up delivery schedules

Education & Professional development

Bachelor of Mechanical Engineering, Cairo University - Egypt

1988

PMP Preparation course, AMIDEAST Cairo-Egypt

2012

Fire protection system, Cairo Airport - Cairo - Egypt

2012

Hot Boilers Operation, Cleaver Brooks - Chicago - IL - USA

2008

Risk and Crisis management, Cairo Airport - Cairo - Egypt

2007

Airport noise monitoring, Cairo Airport - Cairo - Egypt

2007

Boilers Design and Operation, Cleaver Brooks - Tallahassee - FL - USA

2007

EMS and ISO 14001 preparation, Cairo Airport - Cairo - Egypt

2007

Cooling Towers design and operation, Baltimore Air Coil company -

Baltimore MD - USA 2007

Communication with public and media, Cairo Airport - Cairo - Egypt

2006

Ambient air monitoring systems, Cairo Airport - Cairo - Egypt

2006

Middle Management, Frankfurt Airport - Frankfurt - Germany

2006

Chiller Design and Operation, Carrier training Centre - Karachi - Pakistan

1992

References are available upon request



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