Tyler K. Buchholz

**** ********** ****

Lake Villa, IL 60046

Telephone: 847-***-**** (c)

Email: acd431@r.postjobfree.com

I am a Certified Technical Trainer with a proven background improving operations through effective

instruction.

SUMMARY OF QUALIFICATIONS:

• In-depth experience in technical training, writing, course development, instructional design, and resource coordination.

• Adept at creating classroom and web-based training, instructional materials, teaching aids, and devices, as well as

technical/troubleshooting manuals and user guides.

• Excel at collaborating with managers, instructors, and clients to determine training needs.

• Superior communication, diagnostic, technical, and presentation skills.

Professional Experience:

Statetelecom Corp 7/2013- 2/2014

CM/Quality – Training Manager

• Provided the highest quality of technical training and mentoring to employees. Including Installation and loading software on

Equipment

• Manage Tiger teams.

• Site surveys of new sites.

• Inspection of completed sites for quality.

Nokia Siemens Networks/Fusion Solutions 9/2012- 6/2013 Contract

Technical Trainer - Sep Technical Training

• Provided the highest quality of technical training and mentoring to end user customers.

• Lead Instructor.

• Training Students on Installation and Programming of Software on NSN equipment on T-Mobile project.

• Assisted in development of training materials.

WorldWide WorkForce 5/2012-9/2012 Contract

Technical Trainer

In-depth experience in technical training, writing, course development, instructional design, and resource coordination.

• Maintained communication with managers, instructors, and clients to determine training needs.

• Scheduled and coordinated training sessions.

• Designed and prepared course materials, teaching aids, skill evaluations, and final assessments.

• Instructional Educational Marketing Advisor.

Ericsson

Network Control Specialist II –NOC 1/2011-3/2012

• Provide technical support to outside engineers and field technicians.

• Research and implement change management requests for Clearwire Network.

• Responsible for scheduling and notifying change requests from engineers and technicians.

Clearwire Inc. 7/2009 – 1/2011

Instructor- Clearwire Training and Standards

• In-depth experience in technical training, writing, course development, instructional design, and resource coordination.

• Maintained communication with managers, instructors, and clients to determine training needs.

• Scheduled and coordinated training sessions.

• Designed and prepared course materials, teaching aids, skill evaluations, and final assessments.

• Instructional Educational Marketing Advisor.

• Qualified Certification of Internal Instructors.

Motorola Inc. 1984 - 2009

TECHNICAL INSTRUCTOR - Motorola Technical Training

• Course Development and Instructional Design

• Provided the highest quality of technical training and mentoring to end user customers.

• Lead Instructor and Instructional Educational Marketing Advisor.

• Coordinated and managed the training of technicians on an international scale.

• Assisted in development of training materials, technical/troubleshooting manuals, and user guides.

• Scheduled and coordinated training sessions

Technical Experience

RF Engineering and Development

Electronic Technician

Engineering Technician

EVDO Instruction

WiMax BTS/Network Instruction

Desktop Operating Systems: Desktop Office Suites:

Microsoft Windows 7 Microsoft Office 2010

Microsoft Windows Vista Microsoft Office 2007

Microsoft Windows XP Microsoft Office 2003

Microsoft Windows 2000 Microsoft Office 2000

Education

Herzing College of Technology – AS Electronic Engineering 1984

Professional Development

CID Advanced Manufacturing program

Analog Cellular Systems School

TEAM Building Class

Design for Manufacturability

Presentation Skills

Internetworking with TCP/IP

Understanding Networking Fundamentals

Arbortext Authoring with Epic Editor

Community Affiliations

Men’s Club of Lake Villa, Lakes Community HS Booster Club, Antioch Youth Little League, Lake Villa Township Baseball

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