STEPHEN THOMAS ARMAND

***** **** **** **** ******

Pooler, Ga. 31322

912-***-****

Dear Human Resources Representative:

I am writing to express interest in management opportunities within your

organization. Enclosed is my r sum for your review and consideration.

I am a professional offering highly successful experience managing

personnel services, commercial and residential properties, business

operations, and contract performance goals.

My demonstrated business proficiencies include directing multi-site

projects, customer relations, personnel, administrative, and fiscal aspects

of operations. I have an established record turning around poorly

performing operations to top-performing levels, while designing and

implementing best practice methodologies that ensure quality, cost

efficiency, and customer satisfaction.

I am looking forward to new career challenges. I believe I will be a

valuable asset to your management team, and I would appreciate an interview

at your earliest convenience.

Sincerely,

Stephen Thomas Armand

Enclosure

STEPHEN THOMAS ARMAND

OBJECTIVE Seeking a management opportunity with an organization offering

compensation commensurate with my experience.

SUMMARY A professional offering a dynamic management background on

behalf of personnel services, commercial and residential

properties, business operations, and contract performance

goals.

. Manage high dollar municipal service contracts valued at

$3M+. Effectively direct production projects and budgets

supported by 300-member teams. Established record securing

special enhancement contracts based on value-added services

and performance excellence.

. Strong business acumen with a focus on managing building

repair, renovation, and capital improvement projects.

Experienced directing hotel and H.O.A. properties

consisting of 1,500 units. Design and develop operational

support systems that maintain cost efficiency.

. Exemplary communication, negotiation, and executive

relations talents. Secure high dollar contracts on behalf

of both labor and service agreements.

. Computer talents include MS Office Professional and project

management software.

EXPERIENCE

11/12/2013 to current BNSF Logistics

Contact shippers

and arrange authorized third party motor carriers to transport freight

from pick up to

delivery.

Property Manager/Park Place Apartments

Manage a 144 unit

Apartment Community in Ridgeland Ms.

Rent Manager

Software,

Quick books Payroll

and Invoicing

Reconciliation of

Bank Statements

Also Monthly P & L

PREPARED THIS

PROPERTY FOR BANK APPROVAL

10/11/2011 to Current Property Manager/Heritage Properties

. Manage a 312 unit Apartment community in Ridgeland,Ms

. Proficient in Yardi software

. Manage,train,hire 7 staff members,

manage a $2.2 million annual budget and provide weekly,

monthly and quarterly.

. Reports. Also work closely with

City of Ridgeland inspectors as all move ins require inspection.

. Improved occupancy from 78% to a

consistent 91% and increased our cash flow

PREPARED PROPERTY FOR BANK

APPROVAL

11/08 to 09/01/2011 Senior Executive Recruiter/Consultant, Am-Mex

Employment Company, LLC, Weslaco, TX.

. Recruited to reposition and vitalize a struggling

recruiting company specializing in recruitment and

placement of professionals within Maquiladora work

environments.

. Provide ongoing executive consultation on recruitment

tactics, including advertising, candidate interviewing,

client placement, and client negotiation issues.

. Initiated recruiting processes and procedures to facilitate

placements that include engineering, general managers,

plant managers, and other management professionals.

. Successfully doubled monthly placements and cultivated long

term client commitment to services.

02/10 to 08/10 Facility/Property Manager, Maverick Creek Villas,, San

Antonio, Texas

. Property Manager of a large 286-unit non-conventional

college-assisted property to house UTSA students.

. Was in charge of all aspects of property leasing,

purchasing, maintenance, and employees/staff.

. Helped increase occupancy by 12% after first 6 months and

drastically improved curb appeal to property to increase

traffic flow for new leases.

. Implemented fresh maintenance ideas to improve quality of

apartments for make readys.

07/09 to 01/10 Property Maintenance Director, Las Arenas Condominiums,

South Padre Island, Texas

. Was Property Maintenance Director on behalf of a 21-unit

condominium community operating with a governing Board of

Directors and numerous owners residing off-site.

. Hired, managed, motivated, and terminated maintenance

technicians responsible for ongoing property repair and

maintenance projects.

. Recruited as the first Maintenance Director hired to

oversee services for the 8-year old property. Designed and

initiated the full maintenance program including both

interior and exterior renovations, landscaping, HVAC,

plumbing, and electrical building requirements.

. Defined production, installation, purchasing, and

maintenance platforms, in conjunction with long and short

term vendor/subcontractor partnering.

. Managed and evolved project scope, employee punch lists,

schedules, budgets, equipment utilization, estimates,

bidding, project proposals, and building permit issues as

required.

. Was Property Liaison between Board of Directors and the

Association.

. Successfully maintained properties to profitable and

marketable positions, ready for resell.

05/07 to 11/08 Engineering Maintenance Manager, Lake San Marcos Resorts,

San Marcos, California

. Directed all aspects of facility maintenance and repair for

a 4-star 85-room hotel with residence dwellings and resort

grounds, i.e., 4 swimming pools, a lake, a dock, a water

dam, conference center, and golf course.

. Managed, trained, and motivated a 5+ member maintenance

crew at any given time.

. Administered an $800K per year budget supporting repair and

renovations for the dated property.

. Successfully managed multiple simultaneous projects

requiring broad knowledge in multiple construction

disciplines to meet constant repair issues.

03/06 to 05/07 Crew Leader, J.J. Construction, Vista, California

. Performed custom residential remodeling for homes priced

from $600+.

. Managed remodeling projects from ground up, incorporating

new design carpentry, electrical, plumbing, HVAC, alarm

systems, etc.

06/04 to 02/06 Operations Maintenance Manager, Executive Landscape, Inc.,

Fallbrook, California

. Directed full project controls for a company providing

landscaping services to large municipal accounts located

from South San Diego to Riverside County CA (largest

municipal service contracts in the area).

. Managed over $3M in annual sales and contracts, requiring

hectic production schedules for 500 employees.

. Oversaw all Regional Managers, account actions, and

budgets. Assisted sales teams with negotiating and securing

contacts.

. Key decision maker regarding fleet vehicles managed through

the Enterprise Fleet Service Coordinator.

. Credited with securing $1M in Special Enhancement projects

as a result of exemplary management of municipal contracts.

11/99 to 01/05 Licensed Agent, Farmers Insurance Group of Companies,

Fallbrook, California

. Successfully grew business to over $2M in annual premiums,

selling individual and commercial property and casualty and

life insurance.

. Recipient of numerous awards for sales excellence over

career tenure. Honored as #1 Auto insurance producer in the

district.

. Established and maintained a highly successful referral

network involving pro-active participation with business

and community organizations.

01/95 to 11/99 Branch Manager, Landscape West, Anaheim, California

. Served as 1 of 3 Branch Managers responsible for Coachella

Valley, with maintenance contracts for municipalities in

Palm Springs & Indian Wells (Orange County).

. Managed and budgeted $175K in monthly contracts, requiring

close collaboration with city officials. Additionally

managed labor control for approximately 150 employees.

. Consistently brought onboard $25,000.00 to $50,000.00 in

monthly special enhancement work, due to excellent

management of established contractual obligations. Company

was purchased at a profit by Tru Green Landscape.

Prior to 1995 Property Manager, Desert Falls H.O.A., Palm Desert,

California

. Onsite Property Manager for a 1500 single-family dwelling,

and gated community with an active Home Owners Association.

. Successfully established cost effective in-house

maintenance programs consisting of security, electrical,

pool, landscape, HVAC, and plumbing professionals (36-

member team).

. Administered a $1.25 million dollar annual operations

budget. Credited with reducing costs buy 25% through use of

in-house service teams rather than contract labor.

EDUCATION Equivalency to Associate of Arts in Business Administration (2

years)

Grossmont Junior College, La Mesa, California

Graduate, El Capitan High School, Lakeside, California

. 3-year Letterman: Football three years, Soccer one year,

and Wrestling one year.

TRAINING OSHA Health and Safety . Ongoing P&C Insurance Curriculum .

Formerly Licensed Insurance Agent

REFERENCES References Available Upon Request

Contact this candidate