Patrick J. Bleakney

*** ******** ******

Framingham, MA 01701

acd3x0@r.postjobfree.com

Phone: 508-***-****

Education:

Massachusetts Bay Community College, Wellesley, MA 5/1997

Associate Degree in Liberal Arts

Framingham State College Bachelor's Degree, Liberal Arts, 2012

Employment:

U Promise November 2013-Present

Collecting vouchers, scanning in payments, quality assuring that vouchers

are in balance, creating work tickets if necessary; working with fellow

associates in dealing with any issues outside of the voucher. Pulling out

checks which are not needed for the deposit. Helping in other aspects of

other departments as needed (ie prepping the daily mail for scanning,

breaking down said mail and putting in proper locations. Keeping

information confidential and secure.

American Express September 2011- September 2012 Boston- Customer Service

representative- Selling and buying of foreign currency through cash sales,

credit card sales; answering questions regarding American Express credit

card and their services to their clientele.

Citizens Bank, Natick, MA 9/2002 - 9/2009

Sr. Teller/Banker

Customer Service banking representative in a high motivated environment;

working under bank imposed deadlines to reach quarterly branch and

individual goals, the responsibilities include:

. Assisting customers in addressing issues related to all aspects of

various account types and related resource management issues

. Ensuring that customer issues are addressed to their satisfaction and

to that of the bank

. Preparation of the branch for business operations including addressing

previous night's transactions, account preparations, and related

inventory management.

. Assist associates with understanding bank policies and procedures

including training them on revised procedures relating to all aspects

of banking operations.

. Provide daily assistance to all levels of the Branch Management Team

. Engage customers to establish new relationships with the bank to lead

to referrals for potential new accounts and banking instrument sales

. Preparation of the branch for business operations including addressing

previous night's transactions, account preparations, and related

inventory management.

. Assist associates with understanding bank policies and procedures

including training them on revised procedures relating to all aspects

of banking operations.

. Establish accounts for new customers, either business or personal

Toys R Us, Brockton, MA 2/2001 - 9/2002

World Leader (Department Leader)

Responsible for the daily operations of the "Boys World" area.

. Preparation of the department for business operations and daily sales

including inventory management, personnel management, and facilities

management

. Communication with in-store management regarding employee relations,

in-store inventory control, and customer satisfaction issues

Roche Brothers Supermarkets 12/2000 - 5/2001

Delicatessen Associate

. Responsibilities included assisting management in the delicatessen,

purchase ordering, inventory control, contact with vendors, acting

communication between management and fellow associates, and addressing

customers needs and expectations.

Other Designations:

Notary Public 3/2003 - Present

Commission expires July 15, 2016

References available upon request

Contact this candidate