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Customer Service Administrative Assistant

Location:
St. Albans, WV
Posted:
May 12, 2014

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Resume:

Jason Emerson

*** ***** **.

St. Albans, WV *****

acd3hm@r.postjobfree.com

336-***-****

Education

• West Virginia State University: Bachelor’s Degree in Business Administration, July

2010

• Alamance Community College: Associates Degree in Business

Marketing, July 2007

• Pfeiffer University: Completed some coursework in Computer

Information Systems, August 2004- June 2006

Professional Experience

Manager

ABM Parking Services

November 2011 – December 5, 2013 Charleston, WV

Managed 25 employees which included an office staff, maintenance staff, parking

attendants as well as a valet team and oversaw the daily operation which consisted of

driving customer service, scheduling, employee overview, accounts receivables, accounts

payables, supply ordering, inventor control, data entry, payroll, bookkeeping and

accounting work dealing with thousands of dollars daily in hand along with managing

customer and business accounts, and conducting cashier audits as well as garage

inspections. Managed many sites plus property upkeep along with minor maintenance

work on equipment as well as the management of traffic flow in areas such as the Mall,

Embassy, Marriot garages, Clay Center, and the Chop House Valet service along with

their monetary flow. Ran various reports using Fox Pro and JDE Oracle assuring

accuracy with shift, daily, and monthly financial reports matching up with the physical

money.

Worked a variety of temp jobs from June, 2010 until October, 2011

• Administrative Assistant

West Virginia Water Authority

Data entry, outbound calls, email, and conducting research using Microsoft Excel

spreadsheet.

• International Operations Specialist

BB&T Corporation

Processed International money wires and transfers, data entry, 2 line phone answering,

assisted retail banks with creation of wire transfers, exchange rates and other retail

services offered.

• Legal Assistant

Bassett & Lowe Law Firm

Bookkeeping, accounting, billing, A/P, A/R, auditing, filing charts, fax, photocopier,

email, as well as other administrative duties in the daily operation of a legal office.

• Administrative Assistant

IVS Hydro

Summer intern: performed payroll, answering 4-line phone system, documenting

company receipts, billing, filing, and also sending out company mail, faxing,

photocopying, emails, and data entry.

Skills

• Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Powerpoint,

Spreadsheet, Word Processor, Microsoft Access, Microsoft Outlook, Internet,

Visual FoxPro, JD Ewards by Oracle, Citrix, Mainframe

• Efficient data entry, multitasking, multi phone line system, customer service,

filing, billing, copying, scanning, emailing, scheduling, accounting, auditing,

bookkeeping, some payroll, administrative duties, managing, research, data

collection

Activities

• Worked a 6 week summer program as a Supervisor for children at risk through

Charleston Workforce program dating back from July 2011 until August 2011.

Assigned tasks and mentored youth to become productive and better individuals.

• Member of West Virginia State Men’s Basketball Team 2008-2010

• Member of Pfeiffer University Men’s Basketball Team 2004- 2006

• Received many accolades such as MVP’s in Tournaments, All Tournament Team

selections as well as all conference and most improved player.

• Collected 101 total college wins and 24 losses as a student athlete.

References

• Bryan Poore: 304-***-****

• John Bird: 304-***-****

• Missy Coffman: 304-***-****

• Terri Sullivan: 304-***-****



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