Shayna Miller

** ********* ***

Garfield NJ *****

acd3ga@r.postjobfree.com

973-***-****

Objective: To obtain a position in which my skills and experience can be best utilized and offers an opportunity for professional

advancement.

Work Experience:

Richman Property Services May 2013-Present

Assistant Property Manager

JMG Realty/Richfield Village Apartments July 1, 2010- Nov, 2012

Assistant Manager/Business Manager

Duties:

Administrative and Accounting Procedures

Contact residents to collect delinquent rent payments

Input data into MRI System as required.

Code /process invoices for payment

Collect, post, and deposit rent payments, application fees, security

deposits, and etc.

Hire and over see renting office staff

Manage available apartments for large community of 1188

apartments.

Effectively communicate with residents and staff in a courteous

manner to ensure resident satisfaction.

Provide assistance to residents regarding complaints.

Assist in preparation of community newsletters, flyers, and resident

letters.

Assist in planning of community events.

Over see residents accounts and schedule evictions with Attorney

Prepare new leases and renewals.

Weekly and monthly reports for marketing and occupancy control

Set up mini models

Tour community and show apartments to prospective residents.

Assist in preparation and implementation of marketing plan to

effectively market community and generate traffic.

Qualify, demonstrate, and lease apartments in accordance with Fair

Housing Laws.

Coordinate and perform move-in/move-out inspections with residents.

Keep current on market and competition

Covered all Business Manager duties for six months.

Assist maintenance department with effectively scheduling preparation of

units for renting.

Qualifications:

Strong Customer Service Skills

Strong organizational and problem solving abilities.

Previous management experience that includes responsibility for sales,

marketing and staff supervision.

Assisted and implemented budget.

Able to keep up in fast paced environment, attention to detail

Follows company policies and procedures.

Ability to learn quickly

Leasing Agent/ Assistant Manager

Brunetti Organization Jan 23, 2007- June 30,2010

Duties:

Greet and assist prospects.

Assist in preparation and implementation of marketing plan to

effectively market community and generate traffic.

Create Product Knowledge Notebook and update regularly.

Assist in inspecting units and tour route for market readiness.

Answer prospective resident calls, set appointments for community

visits, and input traffic in computer.

Qualify, demonstrate, and lease apartments in accordance with Fair

Housing Laws.

Administrative and Clerical:

Microsoft, Excel, Bluemoon, Lexis Nexis Screening and MRI.

Set up and maintain resident files per company policies and

procedures.

Process rental applications and prepare new lease agreements,

renewals and process notices to vacate.

Coordinate move-in/move-out inspections with residents.

Effectively communicate with residents and staff in a courteous

manner to ensure resident satisfaction.

Maintain monthly reports for marketing and occupancy

Create Repport with Prospects and Residents.

Education:

HS Diploma, NJ Real Estate License

Computer Skills:

MS Office, MS word, MS Excel,MRI, Onesite, Bluemoon, Lexis Nexis and Outlook.

References:

Barbara Berman Owner BLJ Property Management (908)- 380-4783

Sandra Osiadacz Assistant ManagerPreferred Management 973-***-****

Elaine Toops Richfield Village 973-***-****

Contact this candidate