Prashanth

Prahalad

E-

mail:

acd3bf@r.postjobfree.com

Date

of

Birth:

07-

July-

1985

Tel:

+49

15213

043156

Authorization

to

work:

Germany

(D

Visa),

India

(Resident)

Language

Proficiency:

English,

Tamil,

Hindi,

German

Permanent

Address

Hofmarkweg

4

82008

Unterhaching,

Germany

Profile

IT

Operations

Analyst

seeking

to

provide

value

to

the

organization

(and

customers

in

turn)

by

Objective

managing

large

group

of

windows

based

machines

virtually

using

a

powerful

tool

from

Microsoft

called

“System

Centre

Configuration

Manager

(SCCM)”

Summary

Master

of

Science

(M.Sc.)

in

Information

security

group

(ISG)

at

Royal

Holloway,

University

Of

§

London,

United

Kingdom

(http://www.rhul.ac.uk).

Bachelor

of

Engineering

(B.E)

in

Information

Science

from

S.J.C

Institute

of

Technology

(S.J.C.I.T),

§

Visvesvaraya

Technological

University,

India.

ITIL

V3

Foundation

Certified.

§

Microsoft

Certified

Technology

Specialist

(MCTS)

in

System

Center

Configuration

Manager

2012.

§

Microsoft

Certified

Technology

Specialist

(MCTS)

in

System

Center

Configuration

Manager

2007

§

R2.

Information

Security

Foundation

based

(ISFS)

on

ISO/IEC

27002

certified.

§

Microsoft

certified

professional

§

Currently

working

in

Accenture

Private

Ltd,

Bangalore,

India

as

IT

Operations

Analyst

from

OCT

§

2011

–

Till

date.

Network

Engineer

at

DATACRAFT

Asia

Private

Limited,

India

from

FEB

2010

-

AUG

2010.

§

Software

Consultant

at

Accenture

Private

Ltd,

Bangalore,

India

from

Nov

2007

–

Aug

2008.

§

Advance

experience

on

Microsoft

Windows

Architecture

(XP,

2003,

ADS),

Red

Hat

Linux,

Cisco

§

Routing

and

Switching

(CCNA).

Advance

experience

on

Microsoft

and

other

tools:

SCCM

2007,

2012,

SCOM,

Orchestrator

2012

§

R2,

Intigua,

SCUP,

Hyper

V,

Citrix

and

VMware.

In

depth

knowledge

of

information

security

best

practices

and

standards,

(ISO

27001,

BS

17799,

§

IS0

27002,

NIST

Risk

Management

Guide

&

PCI

DSS

V2.0),

Risk

assessment,

Audit,

Identity

management,

Firewalls

and

compliance

activities

promoting

business

objectives.

2

Attended

(ISC) CISSP

boot

camp

training

course

at

Royal

Holloway,

University

of

London.

§

Proficient

or

familiar

with

a

vast

array

of

Security

tools:-

ISO

27001

frameworks,

PCI

DSS

Version

§

2.0,

Risk

Management

Tools

(CRAMM),

STREAM,

CrypTool-

1.4.30,

Nmap,

Metasploit,

Nessus,

McAfee/Norton

Virus

Protection

Utilities,

Microsoft

Office

Package.

acd3bf@r.postjobfree.com

Key

Skills

Security

Technologies

Operating

Systems

Hardware,

Networking

Programming

Unix:

Solaris

Basic

Hardware,

C,

C++,

Java

Cryptography

§ § §

§

Linux:

Redhat,

Assembling/Dis-

Perl

§ § §

IDS/IPS

§

Ubuntu,

Backtrack4

assembling

PHP

§

Network

§

Microsoft-

Windows:

Operating

system

§ §

security

HTML

§

95/98/7/8/NT/2000/ Installation

2003/2007/2008/200

Computer

§

SQL.

§

Troubleshooting,

§

8

R2/2012.

security

PowerShell

§

Networking

(N+)

and

§

Security

risk

§

Management

VB

Scripting

§

CCNA

§

Penetration

§

testing

Digital

forensics

§

Standards

§

Education

M.Sc.

-

Information

Security

Group

Royal

Holloway,

University

of

London

B.E.

-

Information

Science

Engineering

Sri

Jagadguru

Chandrasekaranathaswamiji

Institute

of

Technology

[SJCIT],

Chikkaballapur,

India.

Diploma

-

Computer

and

hardware

networking

professional

course

Jetking,

Bangalore,

India.

Secondary

School

Certificate

Sheshadripuram

High

School,

Bangalore,

India.

acd3bf@r.postjobfree.com

Work

Experience

Accenture

Private

Ltd,

Bangalore,

India.

( October’11

to

Present)

Role:

IT

Operations

Analyst

Tools:

SCCM

2007,

SCCM

2012,

Orchestrator

2012

R2

and

Intigua.

Environment:

Windows

Server

2003,

2008,

2008

R2

and

2012.

Responsibilities:

H andl ing

SCCM

Client

installations,

u n -

installations.

§

R emediation

of

SCCM

client

agent.

§

M aintaining

SCC M

reporting

console

and

monitoring

the

console

reflections.

§

K nowledge

on

Mixed

mode

and

Native

Mode

Client

Configuration .

§

U sing

SCCM

Scan

tool

to

identify

the

health

of

the

c lient

and

to

ensure

the

100%

client

compliance.

§

S ecurity

updates/ Security

Patch

deployment

through

SCCM.

§

R eport

generation

using

SQL

/MySQL

and

to

resolve

issues

based

on

reports.

§

S CCM

Log

file s

auditing

and

Softwa re

distribution.

§

A sset

intelligence

and

Hardware

inventory

through

SCCM.

§

S oftware

reports

generation

through

SCCM

Console.

§

P erforming

Up

gradation

tasks

in

the

location.

§

C onfiguring

and

d eploying

software ’s /packages

to

remote

machines.

§

W orking

towards

Non -

Compliance

SCCM

machines.

§

I n

depth

knowledge

of

how

collection s

have

been

created

in

console

for

the

location.

§

H ands

on

experience

on

BMC

remedy

incidents

related

to

SCCM

client

and

infrastructure

issues.

§

Maintaining

Location

Patch

Compliance

95%

or

above.

§

Designing

and

managing

the

infrastructure.

§

Operating

System

Deployment

(OSD).

§

Remediate

client

server

issues

related

to

WSUS

scan.

§

Active

directory

Administration.

§

Environment:

Windows

7

and

8.

Responsibilities:

§ Desired

configuration

Manager

(DCM).

§ Software

updates

deployment

for

all

Managed

PC

7

(Windows

7)

machines.

§ Software

metering,

Report

generation

using

SQL/MySQL

and

to

resolve

issues

based

on

reports.

§ Configuring

and

deploying

software

packages

/

Software

distribution

through

SCCM.

§ Designing

and

managing

the

infrastructure.

§ Operating

system

Deployment

(OSD).

§ Active

directory

Administration

Sequel

Mynd

Solutions

( February’10

to

August'10)

Client:

Datacraft

Asia

Private

Ltd,

India.

R ole:

Network

Engineer

( Project

Trainee)

Responsibilities:

Provide

Uptime

Services

through

Incident

Management

to

Over

4000

Clients

in

more

than

15

Countries

across

the

§

Globe.

End-

to-

End

management

of

all

Incidents,

Changes,

Service

Requests

under

Security,

Storage,

Wireless,

LAN/

WAN

§

acd3bf@r.postjobfree.com

Services.

Managing

Global

Incident

&

Change

Requests

for

Client

Networks

&

Organization’s

Processes

&

Procedures.

§

Investigating,

following

up

Incident

&

Change

Tickets

towards

the

Business

Operations.

§

Raising

change

requests

on

behalf

of

In-

country

managers,

Coordinating

with

CAB

team

and

document

controls.

§

Prioritizing

Incidents

&

Changes,

Coordinating

with

Escalation

Management

and

Problem

Management

Team.

§

Day

to

Day

hands

on

experience

on

IT

service

management

tools

such

as

NG-

ITSM,

Siebel,

Clarify,

Remedy

and

§

RFC’s.

Restore

All

Incidents

as

per

client’s

SLA.

§

Tracking

&

Preparing

Service

Level

Reports.

§

Conducting

Knowledge

Sharing

Session

during

Team

Meetings

for

Team

Members.

§

Resource

Square

Solutions

Private

Limited

(November’07

to

August’08)

Client:

Accenture

Private

Ltd,

Bangalore,

India.

Role:

Software

Packager

Responsibilities:

Creating

and

configuring

software

packages

for

delivery

to

end-

users.

§

Creating

packages

(.MSI

&.

MST)

using

Install

Shield

Admin

Studio

based

on

requirements.

§

Testing

and

Troubleshooting

of

various

.MSI

applications.

§

Packaging

files

using

the

tool

called

Re-

packager.

§

Usage

of

third

party

tools

like

Install

rite,

Picture

taker

etc.

to

observe

application

behavior.

§

Participating

in

Tech-

Review

&

Testing

the

Applications.

§

Role:

Solaris

Support

Engineer

Responsibilities:

Creating

Crontab

for

cluster

box

for

Periodical

shutdown.

§

Creating

Kerberos

account,

adding

user

to

net-

group,

and

adding

net-

group

to

rule.

§

Implementing

ACL’s

&

special

file

permissions

for

security

purpose.

§

Setting

user-

friendly

alias

for

the

new

users,

renaming

the

host

alias.

§

Creating

generic

UNIX

account,

creating

a

mirror

account

for

new

user.

§

Checking

LDAP/

Firmware

directory

for

box

owner’s

approval

for

executing

the

task.

§

Adding

new

printer

to

existing

UNIX

print

queue.

§

Managing

NFS

in

client-

server

architecture

with

Auto

mount

feature.

§

acd3bf@r.postjobfree.com

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