Rett Anderton

**** ***. * #***** *******, Texas *9423

806-***-**** ● acd39v@r.postjobfree.com

http://www.linkedin.com/pub/rett-anderton/5/283/477

Proven leader with 11+ years in education with 9 of those being involved in financial aid. Forward thinker who

has gotten results through team building and hard work. Dedicated to improving customer service through proper

training and technology. Able to work in a team setting or independently as needed and has a positive track

record at every entity at which employed. Can adapt to new rules and can easily present and moderate as

needed.

PROFESSIONAL EXPERIENCE

Education Futures Group, Lubbock, TX 2012 – 2013

An expanding career training enterprise that provides a variety of vocational training to a diverse groups of

students.

Director of Financial Aid

Supervise multiple Financial Aid Officers who award and manage Title IV funds. This position requires close

contact with the campus business office, admissions, registrar and the campus director. Customer service and

accuracy in awarding are priorities in this position. Interpretation of institutional rules, state regulations and

Federal policy are paramount in making a successful aid office.

Key Contributions

• Improve student relations with the financial aid team

• Building a close working financial aid team

• Implement improved customer service to students and campus entities

• Develop training material and streamline use of time through better use of technology

• Work closely with Director of Admissions and Campus Director to make student enrollment periods

more successful.

ATI Enterprises Inc., North Richland Hills, TX 2011 – 2012

A career training enterprise with more than 35 years of experience providing quality education to adults seeking

to improve their lives through better career training and professional development.

Financial Services Advisor

To act as a point of contact for student borrowers who were previous ATI students. Contact methods include

outbound telephone calls, emails and conventional mail. Once in contact with a delinquent borrower discuss

repayment, forbearance and deferment options and procedures for each. This position also requires collections

responsibilities for an internal loan product.

Key Contributions

• Batch payments for internal loan product

• Act as a temporary campus financial services advisor for two schools within the ATI system

• Participation in appeals and challenges process for the Federal Cohort Default Rate process

• Assignment of accounting responsibilities for 90/10 reporting

• Involvement in monitoring default rates for all ATI Campuses

Texas Guaranteed Student Loan Corporation, Round Rock, TX (Remote employee) 2007-2010

A nationally known, non-profit student loan guarantor in existence since 1979. In addition to participation in the

Federal student loan process TG also promotes student success and prepares families for the financial

responsibilities involved in higher education.

Default Aversion Consultant

To act as a school consultant to assist customers to lower their Federal Cohort Default Rate as required by the

U.S. Department of Education. This could include campus consultations, student presentations, and event

management. This position requires at least 90 % travel and often facilitation of meetings and events completely

independent of other TG employees.

Key Contributions

• Active participant in TG’s Public Benefit Grant selection process; awarding millions in financial

assistance

• Presentation responsibilities at many regional, state, and national financial aid conferences

• Assist institutions in making a smooth transition to Direct Loans in regards to default aversion

activities

• Promote and demonstrate TG products and services alongside account managers

• Participation in default aversion and financial literacy activities at over 92 campuses across the

country

Texas Tech University, Lubbock, TX 2006-2007

A major, public research university opened in 1923 with a current enrollment of over 30,000 students. Texas Tech

acts as not only a leader in higher education but also promotes student success through progressive

implementation of technology and student services. Texas Tech University is also a member of the NCAA and Big

12 athletic conference.

Assistant Director of Financial Aid-Customer Service and Default Prevention

To manage nine financial aid advisors and other department employees who oversee and manage the awarding

of financial aid to students. This position required time management and leadership skills and often included

customer contact with parents, students and other campus entities.

Key Contributions

• Implement required customer service training for student advisors

• Enhance student the recruitment process by integrating financial aid advisors in admissions events

• Create a default aversion team and improve office procedures to lower the Federal cohort default rate

• Part of system integration team for the transition to Banner software Institute Spanish lessons for bi-

lingual advisors to improve communication with parents and students

• Create (with another administrator) a lender ranking system based on a number of factors but including

cohort default rate, customer service, and options for students. This was a regionally recognized system.

Texas Tech University, Lubbock, TX 2003-2006

A major, public research university opened in 1923 with a current enrollment of over 30,000 students. Texas Tech

acts as not only a leader in higher education but also promotes student success through progressive

implementation of technology and student services. Texas Tech University is also a member of the NCAA and Big

12 athletic conference.

Assistant Director of Financial Aid-NCAA Compliance

Oversee the awarding of institutional, federal and state financial aid to student athletes. This position required

monitoring of all financial aid sources (institutional and external) to be in compliance with NCAA and Big 12

bylaws. Often this position required heavy student contact as well as coordination with other campus entities and

athletic staff.

Key Contributions

• Work closely with several campus entities to improve athletic scholarship reporting

• Improve the institutional NCAA Special Assistance Fund process

• Moderate and present sessions at the Big 12 and other conferences

• Successfully complete an athletic scholarship student appeal

• Improve cooperation between the athletic department and financial aid by making athletic awarding

policies more transparent

Baylor University Medical Center, Dallas, TX 2001-2003

A part of the Baylor Health Care System, the Baylor Radiologic Allied Health School provides training in

radiologic technology, ultrasound and nuclear medicine. The school maintains a strict student selection and

screening process.

Registrar

Manage student records as well as monitor and participate in the student application process. This position also

required extensive event planning and payroll technical skills.

Key Contributions

• Participate in (and was hired for) a complete overhaul of the school

• Enhance the student selection process

• Create new student record keeping system

• Act as a payroll liaison for the school employees

• Plan and participate in graduation ceremonies

Awards/Honors: Eagle Scout, Vigil Honor of the Order of the Arrow, TG Star Team Member

Affiliations: Texas Tech University Alumni Association, Texas Association of Financial Aid Administrators

(TASFAA), National Eagle Scout Association, Volunteer at Texas Re-Entry Services, Texas Tech Red Raider Club

Education:

Texas Tech University BA in History December 1998

McMurry University August 1994 – June 1996

Lubbock High School Diploma May 1994

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