**** ******* *** *** ***, San Diego, CA ***** (***) 617- 8381 acd355@r.postjobfree.com

Michael Nisperos

Objective

Seeking a position where I can maximize my multilayer of sales and physical skills, strong customer service focus,

training experience, and work ethic.

Accomplishments

• As a Home Appliance Sales Professional at Sears Roebuck La Jolla UTC, I have maintained metrics needed in

order to drive a profitable business, Sears Home Appliance department is the most profitable and important

piece of the company, I’ve helped our sales team maintain top 5 in the nation for sales and profitability

• I Meet physical, mental demands of a high pace work environment through Sears Roebuck and Costco

• Met and exceeded annual sales goals on weekly monthly and yearly basis, knowledge of all processes and

environments a high pace environment endeavors.

• Educated in Management and understand what needs to be done in order to be profitable and work in a high

pace environment.

• I have met the physical demands of Costco to work seasonal and accomplish stocking and organizational

demands which were required

Experience

April 2009- September 2013 Sears Roebuck La Jolla, Ca

Sales Professional

• Takes ownership for enhancing the customer experience

• Partners with selling and sales support associates to provide superior customer service (i.e., assists customers,

answer phones)

• Follows good selling practices: approach, qualify, recommend and close Continually develops an in-depth

product knowledge

• Able to assist customers in meeting their product needs.

September 2010 – January 2011 Costco Wholesale San Diego, Ca

Front End Assistant.

• Works with cashiers by helping load member merchandise on the conveyor belt, packing member orders into

boxes and transferring member orders to a separate car or flatbed after they have been scanned or keyed.

• Runs for items as needed. Performs Front End opening and closing tasks

• Places returned or moved product back to their allotted spots in the warehouse, collect register paperwork,

stocks registers, clean the front end area and retrieves carts.

• Follows proper safety procedures and standards. Maintains courteous member service at all times while

monitoring a smooth flow of members through the register.

March 2008 - October 2008 Starbucks La Jolla, Ca

Barista

• Manage cash policies, supervise workstation duties

• Promote values and mission of successful coffee establishment

• Deliver excellent service to customers, promote punctuality and attendance

• Mentor and train new partners

REFERENCES IMMEDIATELY AVAILABLE UPON REQUEST.

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