Christina Rosas
Jonesboro, GA
acd31z@r.postjobfree.com - 347-***-****
Seeking a position where I can utilize my education and skills.
WORK EXPERIENCE
customer service representative
verizon wirelesss - Alpharetta, GA
Responsibilities
Handle inbound calls from customers and providing information about current promotions.
Assist customers with paying bills, placing new equipment orders.
Troubleshoot defective devices.
Provide thorough information about price plans and tailor plans to customers needs.
Skills Used
Customer service skills
Organization skills, multitask skills.
Knowledge of recent advancement in technology.
Stock/Customer Service
Pomegranate - Brooklyn, NY - September 2012 to October 2012
Unload inventory from truck. Organize inventory to go onto display on floor. Stock shelves and apply price tags.
Assist customers with groceries, unloading items from cart. Maintaining cleanliness of store front and shelves.
Valet Attendant
ProPark America - Far Rockaway, NY - March 2008 to August 2012
Responsible for parking cars, maintaining order of parking lot. Give parking ticket to incoming customers,
charge outgoing customers according to time on ticket and return proper change.
Customer Service Representative
Metropolitan - New York, NY - July 2007 to March 2008
Handle inbound calls from voters. Answer any inquires about proxy voting. Entered voter information into
database, record votes.
EDUCATION
AA in pharmacy tech
ASA College of Excellence - New York, NY
2011 to 2012
HVAC in Home Appliances
Apex Technical School - New York, NY
2007 to 2007
High School Diploma
Far Rockaway High School - Far Rockaway, NY
2001 to 2005
CERTIFICATIONS
HIPPA
May 2012 to Present
Universal Home Appliance Repair Technician
October 2008 to Present