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Customer Service Representative

Location:
Jonesboro, AR
Posted:
May 13, 2014

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Resume:

Christina Rosas

Jonesboro, GA

acd31z@r.postjobfree.com - 347-***-****

Seeking a position where I can utilize my education and skills.

WORK EXPERIENCE

customer service representative

verizon wirelesss - Alpharetta, GA

Responsibilities

Handle inbound calls from customers and providing information about current promotions.

Assist customers with paying bills, placing new equipment orders.

Troubleshoot defective devices.

Provide thorough information about price plans and tailor plans to customers needs.

Skills Used

Customer service skills

Organization skills, multitask skills.

Knowledge of recent advancement in technology.

Stock/Customer Service

Pomegranate - Brooklyn, NY - September 2012 to October 2012

Unload inventory from truck. Organize inventory to go onto display on floor. Stock shelves and apply price tags.

Assist customers with groceries, unloading items from cart. Maintaining cleanliness of store front and shelves.

Valet Attendant

ProPark America - Far Rockaway, NY - March 2008 to August 2012

Responsible for parking cars, maintaining order of parking lot. Give parking ticket to incoming customers,

charge outgoing customers according to time on ticket and return proper change.

Customer Service Representative

Metropolitan - New York, NY - July 2007 to March 2008

Handle inbound calls from voters. Answer any inquires about proxy voting. Entered voter information into

database, record votes.

EDUCATION

AA in pharmacy tech

ASA College of Excellence - New York, NY

2011 to 2012

HVAC in Home Appliances

Apex Technical School - New York, NY

2007 to 2007

High School Diploma

Far Rockaway High School - Far Rockaway, NY

2001 to 2005

CERTIFICATIONS

HIPPA

May 2012 to Present

Universal Home Appliance Repair Technician

October 2008 to Present



Contact this candidate