LeRoy Chavez

P.O. Box *** . Fort Morgan, CO ***** . 720-***-**** acd2vr@r.postjobfree.com

? ? ? ? ? ? ? ? ? ? ? ? ? ? ?

? ? ? ? ? ? ? ? ? ? ? ? ? ?

? ? ? ? ? ? ? ? ? ? ? ? ? ? ?

? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?

? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?

? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?

LEADERSHIP/ SUPERVISORY EXPERIENCE

. Loan Officer - 18 years of lending experience. Took the lead as Loan

Officer to control the complete lending process from origination to closing

of every loan personally generated. Required being a skilled manager,

financial expert and problem solver in order to bring every loan to the

closing table.

. Supervisor/ Assistant Manager - 6 years experience in the financial

services industry.

. Customer Service Trainer - 3 years - was selected by CEO as one of the

trainers to implement customer service skills and concepts at the hospital.

Required speaking skills in front of large groups of employees.

. Employment Broker - 3 years experience. Took on an aggressive

leadership role to develop job opportunities for clientele. Examples of

achieving my monthly goals were mentioned in a handbook about job

placement.

. Vice-President of a university performing group that traveled world-

wide.

. Missionary experience - 2 years. Had leadership roles as a voluntary

missionary in a foreign country.

. Community Leadership - 2 years. As an elected President of

Intermountain Navajo Association, built the organization by forming its

board of directors and writing its bylaws. Implemented programs that

benefitted urban Native Americans. Speaker in large gatherings.

PROFESSIONAL EXPERIENCE

Self-Pay Account Representative, Colorado Plains Medical Center, Ft Morgan,

CO. 2008 - 2014

Worked in both Accounts Receivable and Accounts Payable departments. Have

knowledge of Smart/ Documents Direct/ Host / HMS/ Excel and Word computer

software required to carry out my duties. Besides paying invoices by

working with Purchasing, I have assisted patients with billing problems by

writing up patient concerns, settling accounts, resolving insurance issues,

correcting intake errors, taking payments and setting up payment plans.

Performed patient accounting by adjusting payments, refunding, preparing

accounts for billing, writing off bankruptcies, balancing and depositing

cash. Transferred accounts to and from various collection companies and

resolved any issues arriving from those companies. Took charge over the

financial services component by interviewing, qualifying and setting up and

monitoring accounts purchased by an outside bank. When the Business Office

Director left, was designated by the departing Director as one of the

"contact people" for those outside collection agencies and lending

institutions. Took charge of monitoring the CICP and Medicaid accounts

through the excel spreadsheet and reporting them monthly to the CFO.

Consistently met and often exceeded monthly upfront cash goals. Customer

Service - was selected by the CEO to become a customer service trainer.

This involved training employees to better deliver hospital products using

customer service skills and initiatives. This required speaking in front

of large groups of employees.

Mortgage Broker/ Assistant Manager/ Loan Officer

1989 to 2007

CO Mortgage Holdings / Clarion Mortgage Capital/ M&T Mortgage/ The Money

Store/ ITT Financial Services

Denver CO and Redwood City, CA.

Over the 18 years of lending, performed a wide range of financial services

tasks from originating loans, packaging them and selling them to secondary-

market investors to supervising branch operation including production,

reporting, and resolving customer and employee issues. As a Mortgage

Broker, used sales and management skills by motivating and lending support

to personnel in processing and analyzing files. Had to monitor every step

of the closing process, solving problems and accelerating the progress of

the loan at every stage. Generated business by contacting builders, real

estate brokers and non-profit establishments. Implemented government loan

programs targeting the underserved markets. Held group presentations to

sell these programs to the public. Being a Mortgage Broker requires

obtaining a license which entails passing State and Federal exams that test

knowledge of current lending laws. Other tasks in the financial services

industry involved underwriting loans and collecting accounts. Represented

my employing company in small claims court by preparing evidences in order

to obtain judgments.

EDUCATION

Master's Degree in Banking & Finance / Bachelor's Degree in Spanish /

Course work in Accounting.

Licensed Mortgage Broker.

Contact this candidate