Altagracia McGrael

***** ****** ***** ****

Dallas, Texas 75248

Telephone 972-***-****

Cell 469-***-****

E-mail: acd2ci@r.postjobfree.com

Education

University of Texas at Dallas, Richardson, Texas

Bachelor of Science in Applied Mathematics, Graduated "Cum Laude"

December 1999

Bilingual English and Spanish

United States Citizen

Professional Experience

QA Analyst, PepsiCo Business Solution Group, PepsiCo (parent company of Pepsi,

Frito-Lay & Tropicana) Plano, TX. (March 2005 to January 2014)

• Handheld 4 QA tester with emphasis on upgrade process, security application, and

sales application. Extensive knowledge of many PepsiCo applications: OMS,

IIM, ITM, SAP, Credant, HVL, IRSS, Masterfiles, Defender, HP Quality Center,

DBVisualizer.

• Performed smoke testing, functionality testing and regression testing.

• Held responsibility for testing main Handheld 4 Sales Application as well as

downstream validation and data management system feeding application.

• Performed data setup for testing within data management tool, Masterfile.

• Used HP Quality Center to execute, revise and write test cases.

• Used HP Quality Center to create the Test Plan and continually perform the

quality test of the Credant developed “Frito Security Application”

• Contributed to deploying HH4 devices to field users

• Served on several roll out of software and hardware to end user

• Performed Load of QA tester’s handheld devices and field sales handheld devices

with OS and application software and ran QA tests following each software load

to ensure customer satisfaction.

• Performed load of Tablets and Laptops and ran QA tests following each software

load to ensure customer satisfaction.

• Provided Help Desk remote application support to field sales and management

personnel on DSL security software.

• Performed hardware/software triage diagnosis of failed field sales devices and

track their repair and return to general inventory.

• Created and maintained an inventory of departmental assets.

• Trained new employees

QA Tester, Alaris Medical Systems, Richardson, TX. (October 2004)

• Performed hospital Customer Acceptance Test of Alaris’ new

patient intravenous fluid injection hardware.

• Tested to ensure various intravenous fluid injection flow rates were accurate.

• Tested to ensure multiple simultaneous intravenous fluid injections performed per

specification.

• Performed Usability Testing to ensure the Alaris Intravenous hardware was

acceptable for the hospital environment. For example, the level of sound

emission, vibration, and LCD display quality were tested against specifications.

QA Tester, FedEX Kinko’s, Dallas, TX. (August 2004 to September 2004)

Fully qualified the upgrade and configuration of the Sony Picture Station, which is

FedEX Kinko’s digital photo editing workstation. As a manual tester I:

• Created Detail Test Plan, Test Cases and Test Environment.

• Executed all Test Cases, documenting and reporting the

results, and ensuring testing was completed on time with quality.

• Established QA Baseline for Picture Station settings, configuration correction

and documentation of all settings modified from default settings

• Upgraded the existing Sony Picture Station software

• Imported and Validated all holiday promotional borders and ornamental

template documentation

• Validated proper configuration of general Picture Station settings

QA Engineer, AdvancePCS, Richardson, TX. (January 2004 to March 2004)

AdvancePCS was one of the nation's leading independent provider of health improvement

services offering health plans, a wide range of health improvement products and services

designed to manage costs and improve the quality of care delivered to health plan members.

I served as a QA Engineer dedicated to the RxClaim prescription drug health claim/adjudication

insurance reimbursement software application. In performance of my duties I:

• Created/maintained Detail Test Plans, Test Strategies, Test Cases and Test

Environment.

• Established QA Baselines and ensured testing was completed on time with

quality.

• Tracked and Reported Daily metrics of defects found and fixed per release as well

as defect severity.

• Worked with defect owner, Identified problem root cause, resolutions and

maintained defect status reports.

Software Test Engineer, TEXAS INSTRUMENTS CORPORATION – Education

Technology, Dallas, TX.

(March 2000 – December 2003)

Served in the development and testing lab of the world leader in the design, manufacture

and sales of hand held and desktop calculators. In performance of my duties as a manual

tester I was responsible for:

• Performing testing during all test cycles including Incremental Integration,

Integration, System, Pre Production System Verification, Installation Testing, GUI

testing, Functionality Testing, and Application Usability Testing. Software error

testing - tracking

• Quality Assurance “Authorization for Product Production.”

• Error test case design

• Initiation of all communication with product and project management, peers,

and marketing divisions regarding error incidents, documentation and the status of

all testing phases.

• Managing the workload which consisted of simultaneous projects, which

required a high proficiency in multi-tasking and time management in order to

achieve success.

• Mentoring of new testers regarding product and application familiarity and

their compliance with expected testing and documentation standards

• Progressively assuming more work responsibility in major assignments which

included:

o Texas Instruments Graphing and Scientific calculators (TI-73, TI-83

Plus, TI-83 Plus Silver Edition, & BAII Plus)

Served as Testing Lead on the company’s sales leaders, which are the most popular

calculators in the world. The project consisted of supervising 5 people in the test case

design, execution, tracking and documentation of “trig functions”, statistics and

written program function & availability. Both the calculator operating system and

installed applications were tested and released to production on schedule.

o Texas Instruments Finance calculator, the BAII PLUS

Served as Testing Lead on this calculator, which is TI’s second best seller. This

project required the supervision of 4 people in the rapid mastery of financial market

place requirements and formulas. Both the calculator and its laboratory development

simulator were tested and released to production on schedule.

o Texas Instruments USB cable

Testing Lead on a new product development which established connectivity between

TI devices and personal computers allowing customers to download software

applications or games for classroom or personal use. This project required a strong

basic understanding of PC operating systems, communication protocols and the

supervision of 4 people.

o Texas Instruments TImeSpan Creator

Testing Lead supervising 5 people in a strategic new product development. TImeSpan

allowed TI to fortify their leadership in the educational marketplace by moving

beyond Math and Science into the History and Social Studies classroom.

o Texas Instruments European Printers

Tested and documented a desktop cash register used to perform basic currency

conversion, tax calculation and retail sales functions.

o Texas Instruments Handheld & Pocket Calculators

Tested, tracked, documented and supported the timely development and release of a

variety of small calculators.

Technical Experience/Exposure & Skills

Advanced Mathematical Skills

Bilingual English - Spanish

Word Processing PC Software

Spreadsheet PC Software

PC Software Record Keeping

PepsiCo applications: OMS, IIM, ITM, Credant, HVL, Masterfiles, Defender, Mercury

Quality Center, DBVisualizer

Quality Control Inspecting

Product Testing Inspecting

Organizational Skills

People Oriented

Self-Motivated

United States Citizen

Professional References

Available upon request

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