BRUCE KROL

** ****** ***, ******, ** *****

Cell 973-***-**** . e-mail: acd258@r.postjobfree.com

executive quality management

Master of Engineering Management with 20 years of progressive industry

Expertise and achievement, encompassing Aerospace, MEDICAL, CONSUMER, and

AUTOMOTIVE TIER 1 Products, manufacturing, ASSEMBLY, and refurbishment,

Quality management systems IMPLEMENTATION and certification, GLOBAL

SUPPLIER CHAIN DEVELOPMENT, management AND PERFORMANCE ASSESSMENTS,

PREVENTIve problem solving, 6 SIGMA, cONTINUOUS improvement AND Cost

reduction and Claims management activities, Operational AND SUPPLIER

ENGINEERING management, TRAINING, and DEVELOPMENT

Profile

Dynamic quality-business leader with stellar planning, organizational,

leadership and communications skills, providing vision and business

planning to effectively manage quality operations for both domestic and

internationally based production facilities, resulting in world class

product quality, service, and certification. TQM, 6 Sigma, Lean, and ISO

expert with vast manufacturing, assembly, and production process

experience. Motivator, educator, and manager with a winning record of

product excellence and cost reduction achievement through the

implementation of precise performance metrics, and management

effectiveness, comprised of standardization, sound judgment, steadfast

practice, and accountability to internal manufacturing & assembly processes

and supply chain.

. Customer Relations & Achievements: Global Corporate Director,

overseeing multi-assembly locations.

Aerospace Achievements: Implementation and management of DOT; FAA Air

Agency; Military, Metrology, Metallurgical Labs, and NADCAP, Material

Testing, Chemical Processing, and Heat Treatment Certifications; ISO9001

and AS9100C Registrations at Multi Global locations. Maintained the

Quality Systems Certifications and Approved Supplier Status

Certifications of Boeing, Moog, Eaton, Hamilton Sundstrand, Honeywell,

Goodrich, GE-Aviation, Pratt & Whitney, Bell Helicopter, Rolls Royce, and

General Dynamics. Global Supplier Development and Assessment

MEDICAL Achievements: : Implemented ISO13485 compliant Quality

Management Systems and maintained top supplier certification with Biomet,

Stryker, DePuy, Straits, Biohorizens, AMT, Greatbatch, and their subs.

Automotive Achievements: Implemented QS9000 (TS16949), Ford Q1

Certifications, and achieved single digit PPM levels at all locations

through the implementation of "Preventive Quality Systems." Achieved GM,

Honda and Nissan Supplier of the Award, Implemented on-site Customer

Liaisons to expedite quality concerns and improve communications at all

Customer locations, including: GM, Ford, Toyota, Honda, and other

Automotive OEMs. Eliminated customer spills, yard campaigns, and CS1 & II

activities. Developed Global Supplier Development and Assessment.

Warrantee Reduction and Claims Management.

Consumer Products Achievements: Implemented ISO9000 and led "Preventive

Quality Systems" initiatives to reduce internal and global purchased

supplier component defects, customer returns, and warrantee costs.

Received President's "Quality Excellence Award" for improvements made in

reducing supplier purchased components and electronic system defect

rates. Served as Kaizen Facilitator for the development and production of

electronic audio components and systems.

. Results-oriented Global Supplier Development: Quality and Reliability

Advisor to production facilities, and supply chain, throughout the US,

Asia, and Europe. I possess an accomplished track record for identifying,

correcting, and generating creative preventive solutions to complex

global sourcing issues. Performed compliance audits of Global "High Risk"

and Key Supplier operations, to maximize efficiency and productivity,

reducing quality related disruptions. Implemented systems to ensure the

highest level of quality products at all facilities and supply base.

Reduced warrantee costs through implementation of "Best Practices" and

"Prevention" philosophy.

. Accomplished Project Manager with Cost Reduction Expertise: Developed

International Product Standards and Cost of Non Conformance Program,

policies & procedures with international marketing, sales, engineering,

and laboratory teams, and subsidiaries. Traveled extensively throughout

US, Europe and Asia implementing robust Quality Systems. Developed the

BOSE Lifestyle Music System (Japan) and Acoustic Wave Music System

(Malaysia). Managed up to (4) separate locations with 21 direct reports

(125) associates reducing Corporate QA Corporate Operating Budget. while

improving customer service and satisfaction.

. Analytical Troubleshooting: Utilized extensive manufacturing process

knowledge of precision metalworking, stamping, roll forming, casting,

plastic molding and extrusion, and electronic assembly technologies while

consistently operating with sensitivity to cost, efficiency and target

deadlines. Fluent in numerous problem solving tools, including: Ford

8D, Honda 5P, Toyota 8P, Causal Analysis invoking Irreversible Corrective

Action, resulting in continual reduction of manufactured and purchased

component and systems defects, and increasing new and replacement

business through customer satisfaction..

. Training Program Development Skills: Quality and reliability educator

and trainer. Established effective European Customer Service / Product

Repair Training Programs for US, European, and Asian subsidiaries.

Coordinated international training of technical staffs in conjunction

with the specifications and requirements of European (CE & UL) and Asian

approval agencies. Implemented quality programs which defined precise end

customer VOC "acceptance standards" documented and communicated through

the use of micro and macro photography, statistics, and independent

analytical laboratories for objective clarification, quantification, and

verification.

BRUCE KROL Page 2

PROFESSIONAL EXPERIENCE

Corporate Quality Assurance Director June 2010 - Feb 2014

Titanium Industries, Inc.. Rockaway, New Jersey

Market: Global Distributer of Titanium and other Specialty Alloys for the

Aerospace, Medical, Oil & Gas, Mining, and Consumer Products with (11)

Service Centers in US, Canada, China, Taiwan, UK, Norway, and India, in

the form of cut billet, bar, pipe, sheet, and plate, and fittings. Key

Global Supplier Development and Assessment.

Quality Assurance Director August 2008 - 2009

The Barden Corporation. Danbury, Connecticut

Market: Aerospace Division, Manufacturer and FAA Repair Facility for

Super-precision ball bearings and Heat Treatment services for Aerospace,

Medical, and Industrial OEMs, including: Hamilton Sundstrand, Honeywell

Turbo Systems, Pratt & Whitney, Goodrich Power Systems, Cessna, GE-

Aviation, GE Transportation Aviation, Varian, Triumph, Boeing, Rolls

Royce, Sikorsky, and others.

Quality assurance director, North American Operations May 2001 - July

2008

Hi-Lex Controls, Inc. Litchfield, Michigan

Market: Automotive Tier 1 Supplier of Electro-Mechanical Window

Actuators, Cables, Regulators, Door Module Assemblies, Power Sliding Door

and Lift Gate Systems to GM, Ford, Honda, Toyota, Chrysler, and others.

Global Supplier Development and Assessment.

Quality Systems Engineer/ Corporate QS9000 Auditor September 1988 -

May 2001

The Bose Corporation Framingham, Massachusetts

Market: Electronic Audio Systems for International, Residential,

Automotive OEM, and Aerospace industries. Global Supplier Development and

Assessment.

Senior Manufacturing Applications Engineer 1983 - 1988

Walbar Metals, Inc. Peabody, Massachusetts

Market: Manufacturer and FAA Refurbishment Facility, Diffusion

Coatings provider for Jet Engine Turbine components to Aerospace OEMs,

including: GE, Pratt & Whitney, and Rolls Royce

Advanced Technical process Knowledge

Integrator of GMP, Lean Manufacturing, ISO, and AIAG Standards with the

following technical experience:

Technologies Super-precision Bearing Manufacturing & Assembly .

Diffusion and Resistance Coatings Technology . Honeycomb

Composite Structural technology . Material and Metallurgical

Science . Acoustical Design, Development and Measurement .

Electronics and PC board Assembly

Quality Standards AS9100C, ISO1400, ISO13485, and TS16949 Standards.

Design & Reliability Assurance

& Testing Testing . Accelerated Life Testing . Non-destructive QA

Inspection: FPI, X-Ray, XRF (PMI) . Nital Etch . Laser and

Transducer Measurement . Practical use of DOE, Kaizen, TQM

and TQC . AIAG APQP PPAP elements including DFMEA, PFMEA,

MSA, SPC, GR&R, and Process Capability (Ppk and Cpk) . TQM,

Lean, TQC, and Kaizen . Problem Solving Methodologies

including Cause and Effect Diagrams, 8D, Honda 5P, Toyota 8P,

GM Drill Deep & Wide . Statistical Sampling including IPTV,

MTBF, and Mil STD 105E . White Paper Analysis

Processes Metal Forming (Casting, Forging, Roll Forming,, Milling,

Stamping, Precision Metal Machining, Grinding and finishing)

. Heat Treatment, Anodizing & Plating,. Electron Beam &

Ultrasonic Welding . Adhesive Dispensing . Raw Material

Systems, Flow & Staging . Transducer Manufacturing . Plastics

and Engineering Resins . Extrusion & Injection Molding .

Micro-Filtration Module Assembly

Operating Systems Microsoft Office . Microsoft Project . Basic user

knowledge of: SAP, Stratix, and Baan ERP

Systems for: Sales Orders, Purchase Orders, Material Test

Reports, Production Control (WIP), shipping

targeted customer delivery dates, Customer performance

results, and report writing.

EDUCATION

Master of Science, Operations Management, Lesley University, Cambridge,

MA

Thesis: Supplier Development & Selection Criteria . Valedictorian -

Summa cum Laude, 3.98 GPA

CS Business Management Courses, Harvard Business School, Cambridge,

Massachusetts

Bachelor of Science, Industrial Engineering, University of Massachusetts,

Lowell, MA

AFFILIATIONS, MEMBERSHIPS & APPOINTMENTS

ASQ . SAE . National Eagle Scout Association . Toastmasters International .

Notary Public (MA) . Community Emergency Response Team . 1st Responder .

Entrepreneur . Pilot

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