Post Job Free

Resume

Sign in

Customer Service Project Manager

Location:
Rock Hill, SC
Posted:
May 11, 2014

Contact this candidate

Resume:

Below please see my resume. I was a dispatcher for a chemical warehouse at my last job dealing with LTL and OTR Drivers, including containers. I left my last job to move out of state for better career opportunities.

Melissa Brown

2950 Starnes Drive

Rock Hill, SC 20730

phone: 304-***-****

email: acd242@r.postjobfree.com

Resume:

Objective: Looking for a job where I can use my Administrative Skills experience in a fast paced environment.

Dispatcher at Total Distribution, Inc Experience 11/28/11 - 03/28/14 Nitro, WV * Generate BOL through SAP (R2) for DOW Chemical, AS400 for Chempoint *

Pre-PRO LTL BOL daily for DuPont, DOW, Lucite, Chempoint and Kraton *

Schedule carriers for pickups and schedule all inbound deliveries *

Complete payroll using Logimax for all warehouse employee’s and drivers * Daily revenue reports generated for Operations Manager * Chempoint CSR

backup – process orders for shipment * Greet guest and drivers and

assist as needed * TMGI Hazardous Material, ICAO/IATA Shipping Dangerous Goods Trained * Order all Hazmat placards per DOT Regulations and

package labeling * CSR for Catalyst Refiners shipment and deliveries at

our facility * Various Excel spreadsheet Logs kept daily and used for

weekly reports * Assisted with physical inventory as needed

Dispatcher for Total Distribution, Inc with Kelly Services Experience 08/29/11 –

11/27/11 Nitro, WV * Scheduled carriers for daily pickups * Pre-PRO LTL

BOL daily

Shift Manager at McDonald’s Experience 08/02/10 – 11/10/11 Nitro, WV * Open computer system daily on my shift to start

the day of business * Prepared each register with the proper money for

employee’s to start shift * Managed 12-16 employee’s daily per shift *

Counted inventory on a daily basis * Took orders and assemble food

products as needed Payroll Associate with Kelly Services at Owens

Corning Shared Services Experience 5/28/09 – 06/27/10 Charleston, WV *

Payroll using People Soft for approx. 1,700 Employees * Monitor

Garnishments being with held and taxes * Working with Kronos and Telnet to get reports for Payrolls * Customer Service to the plants * Enter in Short Term Disability Payments * Process Canadian payments for Union

Dues, United Way and many others * Process Canadian Off-Cycle Payroll

Checks

Customer Service Representative at American Electric Power Experience 5/5/08 – 05/07/09 Hurricane, WV * Take approx. 100 customer calls from 11 states per day * Set payment arrangements for customers

according jurisdictional rules * Take 911 emergency calls * Set up

budgets and make adjustments as needed * Work with local and state

agencies for Financial Assistance for customers Transportation

Consultant at BB&T Processing Center Experience 11/15/07 - 05/05/08

Kelly Services Charleston, WV * Daily Spreadsheets of courier services

of bank bags * Managing couriers in MD, VA, WV and KY to make sure they

stay on schedule for all deliveries * Monitor planes for large bank bag

deliveries * Communicate daily with BB&T Bank managers * Solve

problems as they arise with delivery delays * Also worked at NGK Spark

Plug Plant in the Accessories Dept. Project Managing skills in a

challenging work environment. Experience 06/11/01 – 10/28/07 Sprint

together with Nextel Cross Lanes, WV Engineering & Operations

Coordinator (6/11/01 to 3/15/02) (Nextel Partners) Equipment Engineer

for WV/VA/TN (3/15/02 – 10/24/06) (Nextel Partners) Facilities Project

Manager – North East Region (10/25/06 – 10/28/07) (Sprint) * Enter POR’s into Oracle Accounting Program – Do daily receiving, monitor accounts

payable, research PO/invoices as needed * Accounts Payable and Accounts

Receivable using Sarbanes Oxley Procedures * Forecast Equipment with

Vendors of future needs * Schedule Integration of Shelters and update on weekly meetings * Do monthly reports for open purchase orders * Work

with using a Budget on Equipment needs * Order Equipment as needed for

Cell Sites * Schedule Equipment pick up with Contractors * Monitor

Shelter Deployment from Crane Yard * Verify Equipment in Inventory

before ordering new Equipment * Set up accounts with new vendors *

Process check request as needed * Customer service with Vendor’s and

Contractors * Order Business Cards and Company letterhead * Support the

Project Manager in daily activities * Work with Microsoft Office, Word,

Excel, Access and also Visio * Attend weekly Integration meetings *

Schedule all Shelter integrations of ETBS Equipment * Order over a

million dollars worth of Generators for entire company

*

Supervise personnel at our warehouses * Work with Month Forecasts used

for our Financial Statements * Maintain all ADT Security Cards and

Access Codes, also change out Server Tapes Daily * Took lead on $12

million dollar HVAC Upgrades for the Northeast Region * Assisted in

Expenditure Schedules and Budget set up for the new fiscal years. * Was

back up for the payroll clerk, which included, bi-weekly check runs

through the payroll system called "EPICS". * Assist in 1099’s at the end of the year. * Created reports for quarterly board meeting * Audited

incoming invoices before payment could be made.

Education 2010

Garnet Career Center * Certified to do EKG’s 1993 Wooster Business

College Wooster, OH * Certified Medical Receptionist 1997 Braley and

Thompson St. Albans, WV * Certificate in Computerized and Manual

Accounting

Work Reference’s Theresa Absten 304-***-****

Gwen Page 304-***-****

Kim Pugh 304-***-****



Contact this candidate