Darryl Owens

Fairview Heights, IL *****

Phone: (618) 567- 8949

Email: acd1zp@r.postjobfree.com

Personal Information

Hands on executive with years of automotive management experience in sales

and service. Ability to quickly understand and communicate business goals,

processes, and gaps, ultimately identifying and establishing policies that

would positively impact your business.

NADA Graduate, Certified in Total Dealership Operations Management...

Career

Training Manager: 2013 - Present

Sonic Automotive

Responsible for facilitating classroom training for all Sales, Service,

Technology and Management processes to retail dealership locations. This

highly visible and accountable position helps usher in process evolution

supporting key Sonic Automotive retail initiatives.

General Manager: 2011 - 2012

Boyland Nissan, Detroit, MI

Achieved results with strict attention to detail and accomplished in

marketing, advertising, product development, operations and direct sales.

Inspire confidence through extensive dealership knowledge with the ability

to communicate all pertinent information.

Established effective work relationships, while maximizing staff functions

and customer satisfaction. Improved, all phases of personnel-related duties

including recruiting, hiring, training, motivating and supervising.

General Manager: 2009 - 2011

Mercedes Benz of Saint Clair Shores, MI

Increased total dealership net profit by over 25 percent. Developed

variable and fixed operations processes that improved the overall health of

the dealership. Prepared annual dealership forecast, projecting sales,

gross profits, expense controls and operating profits. Increased CSI scores

and tied for #1 in the country. (3 months)

President/GM: 2002 - 2008

Riverview Ford Mercury, Columbia, IL

Designed cost effective advertisement programs and merchandising strategies

that lead to a 30% profit increase. Assist department managers in the

developing short and long-term goals. Oversaw the monthly financial

statement to ensure it was complete, accurate and submitted on time to Ford

Motor Company.

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Darryl Owens

General Manager: 2000 - 2002

Boyland Honda, Milwaukee, WI

Established effective work relationships, while maximize staff functions

and customer satisfaction. Developed variable and fixed operations

processes that improved the overall health of the dealership. Increased

dealerships net profit to 4.5% of total sales as well as grew into the most

profitable Honda dealership in Wisconsin.

Dealer Trainee/GM: 1998 - 2000

Ford Motor Company, Detroit, MI

General Sales Manager: 1995 - 1998

Fred Jones Pontiac GMC, Milwaukee, WI

Used Car Manager: 1986 - 1995

Fred Jones Pontiac GMC, Milwaukee, WI

Education

Milwaukee Area Technical College, Milwaukee, WI Ford

Dealer Development, Detroit, MI

National Automobile Dealer Academy,

McLean, VA NADA - Financial Statement Analysis

Awards: Most profitable Honda dealership, WI; Ford's Ovation Award, Most

improved, dealership in St. Louis region; Ford's, #2 in CSI, Missouri.

Memberships: St. Louis Historical Society, Board; St. Louis Sports

Commission, Board; Ford Dealers Advertising, Board; Lupus Foundation

Missouri Chapter; Detroit Chamber of Commerce.

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