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Manager Customer Service

Location:
Tampa, FL
Posted:
May 08, 2014

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Resume:

Scotty Wayne H udson

**** ** * *** * ill D rive

Tampa, Florida 33615

Phone: 813-***-****

Email: acd1zh@r.postjobfree.com

QUAL IF ICAT IONS:

• Excellent leadership and employee retention and development

• Superior analytical, t ime management, problem solving and organizational skills

• Strong wri t ten and oral communication skills

• Meet and exceed sales goal expectations

• Knowledge of Fair Housing Regulations and L I HTC

EXPER IENCE:

11 /13 – Present Home Depot Interiors Tampa, FL

Sales / Kitchen Designer

• I n home sales of kitchen cabinets and counter tops

• P roduct demos

02 /12 – 09 /13 Equity Lifestyle Properties Largo, FL

Resort Manager

• Managed and coordinated day to day operations of a large mobile home community

i ncluding onsite staff, sales, leasing, advertising and bookkeeping

• Oversee rent statements and entering payments into propriety software - Manage America

• Provided excellent customer service to over 300 household in the community

• Prepared and coordinated with attorney on all legal notices including evictions

• Assisted with annual budget preparation

• Obtained bids and secured contracts for capital repairs

10 /07 – 11 /11 The Grove at Wesley Chapel Wesley Chapel, FL

Property Manager

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• Managed and coordinated all day to day operation of large retail shopping center including

a ll onsite staff and construction vendors

• Planned and coordinated several annual community events with the Pasco County Chamber

of Commerce including food vendors and live entertainment

• Assisted in annual budget preparation and other bookkeeping duties

• Obtained bids and secured contracts for capital repairs

11 /03 – 08 /07 Transeastern Homes Tampa, FL

Regional Operations Manager – Tampa Division

• Managed the Master Homeowners Association (HOA) and all facilities associated with 3

l arge estate-type subdivisions with other 3,000 members

• Managed all onsite staff including housekeepers, landscapers, contracted labor and golf

course staff

• Prepared annual budgets

• Worked with SWFMD and other government agencies to maintain over 500 acres of

wetlands and mitigation area

• Preform weekly and monthly inspections of all properties including 50+ miles of private

road, multiple clubhouse, several large pools, tennis courts, toddler play areas and golf

courses

11 /02 – 11 /03 The Lane Company Tampa, FL

Service Manager

• Managed and t rained all onsite maintenance staff

• Planned and implemented all emergency plans

• Assisted Housing Authority with special projects including reviewing and implementing

housing requirements

• Coordinated and scheduled service requests for this large high-r ise assisted living facility

EDUCAT ION:

1997 High School Diploma (GED) Tampa, FL

2008 Bachelors of Business Administration Online

U niversity

1998 HVAC Type I I Esco

I nstitute

2



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