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Customer Service Management

Location:
Oro-Medonte, ON, Canada
Posted:
May 07, 2014

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Resume:

Amanda Jones 705-***-****

** *** ** *** ******* On L0L 2E0 acd1am@r.postjobfree.com

Skilled customer service professional, offering 3+ years of experience within an automotive

environment, also 7+ yrs in a marine environment. Developed excellent product, service,

and technical knowledge throughout career. Exceptional project planning, organization,

attention to detail and time management skills. Knowledge of warranty and policy

procedures.

Summary of Qualifications

• •

Excellent interpersonal skills Very effective organizational skills

• •

Team building skills Effective written communications skills

• •

Analytical and problem solving skills, decision Excellent computer skills - internet and

making skills Microsoft Office (word, excel, power point,

• project)

Effective verbal and listening

• Excellent time management skills

Excellent communication skills

• Attention to detail and high level of accuracy

Work Experience

Service Advisor & Parts Advisor 2013

Orillia Mazda Orillia

Parts Advisor 2012

Hamilton Volkswagen /Audi Hamilton

Service Advisor & Parts Advisor 2005 – 2012

Leatherdale Marine Orillia

Customer Service / Reservations 2002 2005

Horseshoe Resort Barrie

Education

Project Management

University of Toronto

General Arts and Science

Georgian College

Park Street Collegiate Institute

Goals

Civil Engineering Diploma

Construction Management Degree

PMP

Community Volunteering Oro Medonte Minor Soccer BBQ Jr coordinator

Oro Station Play School Volunteer led organization



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