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Sales Customer Service

Location:
New Rochelle, NY
Posted:
May 08, 2014

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Resume:

Chante' N. Leak

** ******* ****** *** *****

Garfield, NJ 07026

973-***-****

acd12i@r.postjobfree.com

Successful Sales/ Underwriter Assistant Executive Seeks New Challenges

** ***** ** *****/ ****omer Service/ Administration/ Receptionist/ AR Collections

Well-Organized; Results Oriented; Strong Negotiator and Closer; Very Assertive; Fast learner;

Excellent Communicator; Self-motivated; Leader and Proven Motivator of Sales and Support Personnel

Nudelman, Klem &Golub July 9, 2012- January 27, 2014

Roseland, NJ

Law Suit Department

NJ, PA Suits/Court of Common Pleas

Handle all assigned tasks with diligence.

Process M109 (verify information)

Accurint Search (address look ups)

Process Demand Letters

Review File follows Suit Criteria

Promoted to Settlement Paralegal January 28, 2013

Work side by side with the Collectors (Promoted)

& Attorney

Process Settlement Agreements for: NJ, NY, PA

Calculate and Process all type of Agreements

Such as: Stip of Settlement, Pre Judgment Agreements,

Post Judgment Agreements. Lump Sum Agreements and also

Levy Agreements.

NEMF October, 2011- January, 2012

Elizabeth, NJ

AR Collections Rep.

Daily collections on delinquent accounts

Issuing credits & adjustments

Cash applications

Preparing invoices

Adjustments

Douglas Volkswagen October, 2010 – January, 2011

Summit, NJ

Cashier/ Receptionist

(Temp position)

AIG Small Business January, 2005 - May, 2009

Berkeley Heights, NJ

Underwriter Assistant-Swat (Offspring of Operations)

This team is to better the brokers servicing experience by assisting with various services.

Assist in training other service specialist

Quote/bind/ Issue assigned manual ARU's

Reinclude assigned referred re-include renewal accounts

Acquire surplus lines information

Follow up for outstanding subject to's

Follow up on missing information needed to quote

Resolve PIA / DBS billing questions

Process Crime Intent to Void Letters

Participate in certain projects assigned by management.

By assisting National Union Compliance issues for Div 65 & 88

Making sure all non-renewal and conditional renewal letters go out in a timely manner.

Underwriter Assistant( Operations)

This team supports the underwriter by processing the following.

Maintain & process policy issuance compliance of at least 90%

Maintain & process policy endorsement compliance of at least 90%

Process Bor"s, Cancellation, 99-1 and 99-5 forms.

Ensure 100% of file creation and labeling process is complete.

Monitor and update open items report and to ensure policy and endorsements are mailed in a timely

manner.

Oce Business Services- AIG Consultant October, 2003 - January, 2005

Berkeley Heights, NJ

Receptionist

Meet & Greet Visitors

Answer Phones, Monitor Conference Room reservations.

Handle all Catering request

Maintain the calendar for Equipment such as LCD Projector & TV VCR.

Plus all other clerical duties.

Liberty Optical, Inc. Newark NJ June, 2001 - January, 2003

Assistant Outbound Sales Manager

Assist Director of Outbound Sales and Team Leader.

Scheduled Meetings and conference calls.

Prepare / coordinate all sales representative mailing weekly meetings.

Train sales representatives on sales technique and style.

Typed all outgoing correspondence for Management.

Assisted in monitoring monthly sales and incentive programs

Lynne's Nissan, Bloomfield, NJ October, 1999 - May, 2000

Certified Care Saleswoman

Responsible for originating, selling, servicing, and maintaining client relationships.

Led team as the highest sales producer in a month; exceeding goal by 12 additional cars sales

Received Motivational Award for four consecutive months

Developed monthly incentives for overall sales team

Education:

Union High School, Union, NJ September, 1991- June, 1995

Diploma 1995

Capri Institute, Clifton, NJ December, 2009 - Present

Certificate- Pending

Computer Systems Experience

AS400, Windows, Excel, Power Point,

CLS, Outlook, Word Perfect, SAP..etc.

References Available Upon Request



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