Shaneka Matthews

**** *. ***** **, ******, Illinois 61604

872-***-****- Mobile

Email: acd10f@r.postjobfree.com

CAREER OBJECTIVE:

To obtain a position with a progressive organization seeking a responsible and reliable

individual.

EDUCATION:

University of Phoenix

Chicago, Illinois- Associates in Accounting, 2013

Wells Community Academy High School

Chicago, Illinois- Diploma, 2009

• Public Law and Safety Academy

• Head of yearbook committee

• Advanced Placement and Honor classes

• GPA: 3.6

WORK HISTORY:

NORC at University of Chicago 05/2013- 02/2014

1 N. State Street, Chicago, IL 60602

Telephone Representative-

Conduct social science research surveys with eligible households regarding childhood

immunizations on behalf of government agencies. Used Voxco survey software to call

respondents and collect survey data. Processed outgoing mail sent to respondents and eligible

households. Answered incoming calls from respondents.

• Handled 200-250 phone calls daily to contact individuals about client surveys

• Overcome objections from respondents to convince them to participate

• Review data obtained from interview for completeness and accuracy

• Processed outgoing mail

• Explain survey objectives and procedures to respondents

• Ask questions in accordance with instructions to obtain information

Toys R’ Us 10/2012-12/2012

3300 N. Western, Chicago, IL, 60618

Overnight Stock Member-

Review and take inventory of incoming merchandise, applied price tags and security labels.

Maintained stockrooms in a neat, orderly, and a safe manner. Put the items in the correct aisle.

Assist customers with finding items and pricing.

• Replenish store shelves with stock

• Return merchandise to appropriate aisles

• Unloading delivery trucks

• Re-merchandising any selling space

• Manually placing price labels below merchandise

• Assist customers with locating items

Equal Employment Opportunity Commission 10/2008-05/2011

500 W. Madison, Chicago, IL, 60661

Legal Intern-

Review cases with lawyers and discuss the rulings. Process outgoing mail that was sent to the

home of clients. Typed memos and letters that were reviewed by the lawyer and later sent to the

respective clients. Search documents on computer database for client and case information.

Email clients, interns and lawyers using Lotus Notes software. Filed case documents in

alphanumeric order. Made copies of case documents at lawyers’ request.

• Copying case documents

• Filing case documents

• Typing memos and letters for clients using Microsoft Word

• Discuss cases with lawyer and other interns

• Process outgoing mail

• Read and reply to confidential email

Contact this candidate