Vicky Pa Vue

**** **** *** *** ***

Saint Paul, MN 55106

Cell: 651-***-****

Email: acd101@r.postjobfree.com

BACKGROUND HIGHLIGHTS

A master in setting priorities, allocating resources, providing follow-

through, assuring a well-organized workforces and providing evaluation

projects and efforts. Three years of experience with strong focus and

demonstration, a competent problem solver who enjoys the challenge of

creating efficiencies: expertise in analyzing, meeting deadlines, strong

verbal and written communication skills. Computer Skills: QuickBooks

software, Calyx Point Software, and all Microsoft formats; MS Words,

Outlook, Excel, Access and PowerPoint

EXPERIENCE

Securian, St Paul, MN (12/2013-02/2014)

Claim Examiner

Ensuring all paperwork are identified to their account types and reviewed

for correct confidential client documentations and information provided

into the Back Office Support System and NetX360 brokerage account system.

. Verifying information include clients name, address, phone, employment,

financial, investments knowledge, products and servicing advisers.

. Performed with cash applications, bulk back claims and checks overpaid or

unpaid toward 401k, IRA, stocks, annuities, split stock, REIT and i.e.

. Processed correspondences relating to account changes or additions to

including beneficiary changes or address changes and or death of the

client.

Indecomm Global Services, Little Canada, MN (08/2012 - 08/2013)

Lien Release Specialist

Managed multiple tasks in a timely manner to ensure all loans are meeting

compliance and regulations per different state processing over 120 loans

per day meeting deadlines in a timely manner.

. Performed inbound/outbound calls to counties working with CORELOGIC,

REKON, and RELS to complete releases for loans that are in foreclosure,

cancelled and recorded. Verifying with state and with vendors for

information.

. Handled cash applications on checks and rejects from counties on a day to

day basis; operating scanners and printers to print releases and other

specific requirements for per loan.

. Analyzed and problem solve all loans assigned and meeting deadlines with

efficiency on high priority loans. Processing over 120-200 loans per day.

Achievements: Succeeded in meeting deadlines and was recognized as a hard

working employee.

Wells Fargo Home Mortgage, Eagan, MN

Mortgage Specialist

(09/2009-04/2010)

Reviewed mortgage loan documents to ensure compliance with all applicable

regulations includes internal client guidelines and disclosure requirements

and complete checklist.

. Performed database maintenance and verification working closely with

internal and external customers. Handled Microsoft Excel and Outlook on

meeting deadlines on a daily basis

. Analyzed opened loan docs conventional, repurchased, and foreclosure

loans.

Achievements: Eradicated error reviewed loan documents and expanded

organization's performance and revenues up to 30%

Rels, Bloomington, MN

Vendor Relation Representative

(12/2008 -01/2009)

Performed on Rels; reviewed residential appraisal reports provided

according to FNMA, FHLMC and other vendors' accuracy.

. Performed calls to appraisers and clients setting appointment for

appraisers to inspect property and contacting client to update on their

property.

. Demonstrated strong collection on appraisers to complete project,

reporting late reports on the Rels.

Achievements: Enhanced organization's performance and efficiencies to 100%

Pitney Bowes, Bloomington, MN

Wells Fargo Payroll Service, Bloomington, MN

Payroll Specialist

(02/2008- 05/2008)

Delivered weekly payroll processing for several hundred employees on an

hourly basis

Managed payrolls; making changes on garnishments, employment status, state

verifications and problem resolution and payroll reports.

. Performed outbound calls to gather payroll data to process and complete

client's payroll schedules

Achieved: Demonstrated customer service satisfactory and induced any issues

and time delay.

1st Pioneer Mortgage Inc. Roseville, MN

Loan Processor

(07/2006 -10/2007)

Researched and analyzed past loan history, credit history, and make

adjustments that ensure the loan is being serviced appropriately.

. Performed servicing loan documents and accounting ensuring transaction

are with compliance regulations include: data entry, reviewing documents,

tracking, filing, and payment research and modification.

. Developed strong frontline contact with customers and realtors to ensure

all documents required for processing, underwriting and closing are secured

in a timely manner.

Achievement: Was promoted from Loan Processor to Loan Administrator for

generating more sales

EDUCATION

Bachelor Degree in Business Administration in progress

National American University, Brooklyn Center MN

Real Estate, Mortgage Loan Processor, Life, Accident and Health Certificate

Prosource, Kaplan University 06/2009

Contact this candidate