Morgan M. McKague

** ***** *** **. **, Phone: 403-***-****

Calgary, Alberta T3G 0B9 Email: acd0u1@r.postjobfree.com

OBJECTIVE

. An entry-level position where a background in customer service and

hospitality would be an asset.

EDUCATION

. University of Calgary -Bachelors of Communications and Culture

December 2012

. Sir Winston Churchill High School Calgary, Alberta - Grade 12

July 2007

SKILLS

. Reliable, responsible, team player - Can trust that I will get the job

done correctly the first time with little to no supervision

. Excellent organizational skills: able to prioritize, multi-task, strong

attention to detail

. Proven success in providing excellent customer service

. Enthusiastic, fast learner, very hardworking, willing to work long hours

. Exemplary communication and problem-solving skills

. Showed excellence in time management in my ability to earn a degree while

working multiple jobs

. Strive to be 1% better every day

. Ability to successfully resolve customer complaints, able to put people

at ease

. Excellent time management skills in a fast paced environment

. Microsoft Office (Word, Excel, PowerPoint, Office Project)

EMPLOYMENT HISTORY

CEILIS IRISH BAR & RESTAURANT

Server January 2013 to

present

. Served and assisted customers

. Strive to achieve larger bills amounts through suggestive selling

. Personal and professional in my interaction with customers

. Responsible for all cash transactions and balancing floats

. Resolved customer complaints to the best of my abilities

. Responsible for the opening of the restaurant

. Demonstrated success in sales by selling the most New Year's Eve tickets

for 2013 and won an in-store prize for this

NATIONAL BEER HALL 10TH AVE.

Bartender April 2013 to December

2013

. Served and assisted customers

. Ability to multi-task as demonstrated in taking and delivering multiple

orders at a time

. Responsible for all cash transactions and balancing floats

. Successful in establishing and building relationships with regular

cliental

. Worked on a consistent bar team - excellent team player

WEST SOCIAL LOUNGE

Bartender

April 2010 to October 2012

. Strong ability to learn quickly from others as demonstrated in learning

and honing my bartending skills through a mentor

BOSTON PIZZA DALHOUSIE

Hostess/Server/Lounge/Bartender September 2005

to November 2009

. Demonstrated the skills to progress from a hostess all the way through

lounge server to bartender

. Self-motivated, had the ability and reliability to manage the lounge by

myself

. Able to handle working in a fast paced environment and manage multiple

tables at a time

INTERESTS

. Soccer, Skiing, Co-ed Softball, Rock-climbing, Biking, Reading

. Soccer

o I played soccer for 15 years at a competitive level and was

assistant captain for my last five years of play

o Our team developed together and overall was successful in the

2007 season when we won Provincials

o Played internationally in Europe

o Loved playing in this competitive environment and that sense of

competition has followed me into my professional life

References: Available upon request

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