Sid-Ali Yousfi, ITIL

IPTV Technical Team Leader

SUMMARY

. Profile: Male, 29 years old.

. Nationality: Algeria

. Marital Status: Married with Child

. Current Location: Riyadh, Saudi Arabia (Saudi Arabia Work Permit

Holder)

. Driving License: B Category (Local & International)

. Mobil Number: +966-***-***-***

. Email: acd034@r.postjobfree.com

. LinkedIn: http://sa.linkedin.com/pub/sid-ali-yousfi/16/14b/449/

WORK EXPERIENCE

2014 - Present Huawei Technologies Ltd

Riyadh, Saudi Arabia

IPTV Technical Team Leader

. VNOC Team leader which managing FO and BO to ensure delivery good

quality of IPTV services.

. Work along with Mobily Unified NOC and NGSDP Team as official

represented from IPTV NOC.

. Responsible for managing troubleshoot any IPTV Problems along with

Fixed Access Network (GPON/MPLS)

. Responsible for managing shifts to achieve the goals of Mobily IPTV MS

Project.

. Responsible for making processes of work (Operation Service

Management).

. Responsible for training plan for local staffs and for customer staffs

and work as trainer.

. Escalate and reporting for any new issue to line manager for Huawei

high management and to Mobily side.

May 2012 - 2014 Huawei Technologies Ltd

Riyadh, Saudi Arabia

IPTV Technical Support Engineer

. Coordinate, Managing Conference Call, and Escalation any issue to

Customer and xNOC to resolve any issue.

. Configure and Troubleshooting Mobily IPTV Headend (TSD and NMS

Operation Tools).

. Prepare and Analysis Network (Network Inspection) Mobily-IPTV

Preventive Maintenance Report for Engineers.

. Contact neighboring Teams as GPON (Fixed Access Network) and MPLS

(Core Network) for resolve Network Issues and NGSDP team for Content

Issues (Schedule periodic meeting and by conference call).

. Make Monthly Presentation Report related to enhance technical

knowledge into IPTV System.

. Manage Customer Care and help them for any issue related to End-

Customer (Reset Password, Create Account, Binding STB, Assign

Packages...etc.) for offer good QoS and QoE to End-Customer.

. Managing TT in Remedy/Seibel Tools for IPTV Issues and follow-up until

fix solution.

. Export Training Guides for Local VNOC Team and make Training for

Mobily Staff.

. Service Desk provide to Mobily (Customer Care, Marketing, IT...etc.)

and help to resolve any issues for them.

. Professional in IPTV Network Troubleshooting End to End.

. Monitor and Troubleshooting of IPTV Live Stream, VOD...etc. and alarms

according to NMS I2000, Cacti, SQM, and Magic Wall Alarms and

indicators.

. Prepare Periodic Weekly Training regarding IPTV Network/Platform and

Represent it to Team's Members.

. Configure, Maintenance, and Troubleshoot Network and Platform issue

and resolve any TT related to it.

. Generate and Analysis Saudi Mobily Daily Performance, Checklist, DHCP

IP Utilization, Outage Channel Report, Opened Tickets, Outage

Channels, and IPTV weekly reports for Huawei's IPTV Network and

Platform for All Sites and Delivered to Mobily customer [KPI and SLI

are saved], and generate other Internally Reports.

. Create, Edit, Delete IPTV Service Packages according to Customer

Request.

. Publish Republish, Delete, make offline, and hide Live TV Channels and

VODs for Huawei's IPTV System.

Dec 2010 - Mar 2012 Algeria Telecoms

Algiers, Algeria

Fixed Access Network Engineer

. Managing and supervisor of Algeria Telecom's Project and escalate

report to concerning.

. Responsible of Design Engineering Plan for upgrade old system into

Landline, MSAN, and Optical Fiber Networks, and follow-up any issue

till end.

. Responsible of Operation, maintenance, and troubleshooting all issues

related to Fixed Access Network of Huawei MSAN system.

. Export periodic reports and make presentation of any new arrival

products.

. Resolve all issues related to customers on-site and remotely.

. Project responsible and supervision new site for implementation of

MSAN, and escalate reports to high management.

. Follow-up and control with vendors such as Huawei/Ericsson regarding

to new installation systems.

Aug 2008 - Nov 2010 Advanced Technologies Development Center

(CDTA) Algiers, Algeria

RF IC Design Engineer, R&D

. Research and Development in RF IC Domain such as Design Circuits and

Layout for Front-End RF (LNA, Mixer, Filters and PA) for Low Power

applications.

. Develop new Solutions for CMOS and Circuits schemas which consume Low

Power.

. Development Design Kit for CMOS Technology.

Nov 2007 - Present Private School

Algiers, Algeria

Professor of Fundamentals Sciences (High School and

University)

. Computer Sciences trainer at COC (Computer and Office Center).

. Professor of Mathematics and Physics for Scientific and Mathematics

baccalaureate levels and fundamental science at Algiers University

system since 2007 till 2012.

TRADE CERTIFICATE & COURSES

Dec 2013 Certificate ITIL # 4927949 EXIN, Riyadh

ITIL Foundation Certification in IT Service Management

Dec 2013 Certificate Knowledge beam

C&T, Riyadh

ITIL Foundation Course

2012-2013 Local Training Huawei Training

Center, Riyadh

IPTV Network and Platform

Mobily IPTV/OTT Local HeadEnd

FTTX/GPON Configuration and Maintenance

2013 Certificate Harmonic, Riyadh,

KSA.

NMX Operation: IPTV Systems Training Course (IPTV HeadEnd)

2012 Certificate Thomson - Apantac,

Riyadh, KSA.

Tahoma Multi-viewer Configuration and Maintenance Training

Course

2011 Certificate Private School,

Algeria

AutoCAD 2012+3D and Design Telecoms Plans

2004-2009 Electronic and Communication Engineer Diplomat Algiers

University, Algeria

Design and Analysis UWB LNA for LPA in CMOS 0.18 m

Technology

2009 Certificate CDTA Training

Center, Algeria

Design and Analysis UWB LNA for LPA in CMOS 0.18 m

Technology

2008 Certificate CDTA Training

Center, Algeria

Simulation of Front-End RF of WLAN receiver architecture

2007 Certificate CDTA Training

Center, Algeria

Graphical Programming Using LabVIEW software

2004 Baccalaureate High School,

Algeria

Exact Sciences (Mathematic)

TELECOM/IT SKILLS

Program Experience Level

. Windows 7 & 8/Linux Expert/Advanced

. Office 2010/2013 Package Expert/Advanced

. IT SM Infrastructure Library Experience

. AutoCAD, MATLAB, ADS & Mathcad Advanced

. C/C++, FORTRAN & LabVIEW Intermediate

. Database Oracle (PL/SQL) Intermediate

. Datacom/MPLS/FTTX/GPON Advanced

. Networking/Transmission/Telecoms Advanced

. Telecom's Measuring/Test (IPTV) Advanced

. PCs Maintenance (Software & Hardware) Expert

- Telecom/IT Concept:, MSAN, GPON, IPTV, IPTV Testing Strategy, OTT,

WebTV, GSM, GPRS,IN, and ITIL.

- Telecom/IPTV/IT Software Tools: Huawei IPTV [SQM, Xshall, Cacti, iWeb

(Report), UMS, ACS, BME, VCAS Verimatrix, CMI, USM Server,

DNA etc.], Oracle Database SQL, PL/SQL, and iSQL*Plus, Wireshark,

Seibel Interface (Mobily Interface), Remedy System (Mobily's System),

SmartKit Inspection, NMX, and Director.

LANGUAGES

. English (Fluent), Arabic (Fluent), French (Fluent)

HOBBIES

. President and Scientist Animator in Astronomical & Scientific

Association A.S.A Er-rassed (Since 2005).

. Reading, Travelling, sport (Handball, Football, swimming...etc.).

. Good respected people and time/Strong Team Player Skills and good

social media.

. Creative spirit, seriousness, motivating and sense of

responsibility/Problem solving and Working under pressure.

Contact this candidate