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Customer Service Years Experience

Location:
East York, ON, Canada
Posted:
May 07, 2014

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Resume:

Amanda Kelly

647-***-**** */*/****

Dear Sir/Madam,

RE: Receptionist

I am pleased to submit my resume in response to your job posting.

I am confident that I am an excellent candidate for this position as my

front desk and clerical experience would contribute greatly to the

opportunity advertised.

I have over 8 years experience dealing with clients, customers and staff

including working for a major international corporation. My duties included

liaising with satellite offices in a fast paced environment. I managed

calendars, travel arrangements as well as vendor payments and offered HR

support to staff. I have fantastic interpersonal skills and I always greet

people with a friendly smile.

My receptionist skills include a comprehensive knowledge of computer

applications, as well as answering and direction phone calls, dealing with

couriers and keeping the office stocked with all supplies .

I look forward to discussing this opportunity with you at your convenience.

Sincerely,

Amanda Kelly

Amanda Kelly

260 SACKVILLE STREET 647-***-****

TORONTO, ON M5A 3G1 acd033@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

- Over 8 years experience as a receptionist

- Proficient with system applications and Microsoft Office

- Highly skilled opperating a switchboard

- Advanced verbal communication skills and proven written skills

Strong attention to detail Organized Excellent telephone

etiquette

Relevant Experience

Clerical/ Reception Skills

- Open office in the morning and close down in the evenings

- Maintain cleanliness of office spaces

- Proficient with office automation (fax, photocopies, computers)

- Designed filing systems to provide effective sourcing of information

- Completed paperwork and data input to meet daily and monthly deadlines

- Operated switchboards with high efficiency

Interpersonal/ Communication Skills

- Over 8 years experience as a receptionist and customer service roles

- Conceived and designed special events for corporate head quarters

staff to maintain and improve morale

- Developed rapport with international team providing quick and

efficient response to queries

- In depth knowledge of customer service practices

Amanda Kelly Page 2

Work History

Human Resources Assistant Estee Lauder Companies 2011-

2013

Clerical Administration Altis HR 2010-

2011

Clerical Administrator Town of Oakville 2007-

2010

Education/ Training

Cosmetics and Special effects Sheridan College (diploma)

2010

High school Diploma Notre Dame Catholic School 2007

SAP Training Estee Lauder Co. 2012

Volunteer Experience

Started and assisted with various student related clubs and events

throughout my academic years

Interests

Reading - Personal Development - Team Sports -

Music



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