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Customer Service Technician

Location:
Opa-locka, FL
Posted:
May 07, 2014

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Resume:

Objective

Seeking a position where my Pharmacy Technician skills will

effectively be applied.

Skills Summary

Prescription Processing Customer Relations Medication Inventory

Pharmaceutical Medical Terminology HIPPA Knowledge

Calculations FDA Compliance Insurance Claims

Customer Service Processing

Professional Experience

05/13 - Present Pharmacy Technician: Dekalb Health

Pharmacy

o Compound liquid medications

o Create profiles for patient health and insurance information

o Mail and track prescriptions

o Collaborate with Pharmacy manager to delegate duties

o Maintain pharmacy files and inventory

08/09 - Present Pharmacy Technician: The Kroger Company

o Process Prescriptions

o Provide friendly customer service to help retain customers

o Demonstrate accuracy in cashiering, cash handling and credit-card

processing

o Consistently balance cash drawer

o Routinely commended for maintaining an orderly and clean store

appearance

o Mulitask customers via phone, cash register, drive through and drop

off window

o Organize and restock shelves

06/09 - 08/09 Receptionist: Dekalb School of

Arts

o Aswer incoming calls

o Greet visitors in a professional manner

o Provide general clerical and administrative support

o Maintaine and update computerised records & management information

o Receive and distribute incoming mail/record and post outgoing mail

o Maintain office stock and arrange order supplies

o Check incoming deliveries/mail and distribute as appropriate

Education

2011 Medical Office Administration Diploma Gwinnett College

2009 High School Diploma Graduate of Alonzo A.

Crim

Professional References

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