LaShante’ Little **** Highland Park Place, S.E. ● Marietta, GA 30067 ● Phone 571-***-**** ● acczss@r.postjobfree.com OFFICE MANAGER Office Management ● Billing ● Customer Service OBJECTIVE To obtain a position as an office manager where I can utilize my Office Management, Advertising, and Marketing skills COMPUTER PROFICIENCY Ameritech ● MediSoft ● Centech ● OR Manager ●Microsoft Word ● Data Entry Management ● Quick Books ● POS ● Internet Explore Patient care Knowledge of medical terminology Manage billing and payments File Management Team leader Sales/marketing Advertisement Collect vitals, urine cultures, etc. EXPERIENCE Access One Solutions - College Park, MD 10/2012-6/2013 Office Manager Managed all marketing ads and sales for the department Process all new hires, and prepared them for training Dispatched all technicians for all locations Managed account receivable/payable with all front desk duties Trouble shoot customer equipment such as: cell phones, TV's, and PC's Suburban Hospital Outpatient Surgery - Bethesda, MD 6/2007-9/2010 Patient Access Registration Processed all in/out patient registrations Accepted payments (co-pay, deductible, etc.), and verified insurance for all procedures Montgomery Orthopedics - Kensington, MD 3/2004-4/2007 Front Desk Received a high volume of incoming calls and scheduled all appointments Prepared all charts and ensured all filing was timely and accurate Called in prescriptions to the pharmacy Collected patients Vital signs (i.e., blood pressure, weight and pulse rate) as needed when short staffed Dr. Nail Khanwand - Washington, DC 3/2003-3/2004 Office Manager (Temp) Tactfully resolved patient concerns as well the needs of the doctor Scheduled patient surgery and follow-up appointments Assured all recertification and verification of insurance for all out-patient surgeries Updated and implemented office policy and procedures EDUCATION WKSH Broadcasting School (Certificate) - Temple Hills, MD 2008 National Education Center (Medical Assistant Certificate) - Washington, DC 1992