Mark A. Hamrick II

**** ******** *****, *** ******* TX 78251

210-***-**** Email: accz2n@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Knowledgeable IT professional with over 11 years of experience. An outstanding success rate at installing,

migrating and supporting critical, multi-site networks. Skilled at analyzing business requirements and

crafting technical network solutions. Outstanding mentoring skills, coaching junior and senior personnel

through technical issues, increasing growth and confidence among team members. Adept at clearly

understanding problems and finding positive solutions through use of troubleshooting, problem solving, and

implementation of the solutions.

TECHNICAL EXPERTISE

Experienced in multiple facets of system administration including expertise in the following technologies:

● Hardware: Cisco UCS, Dell Blade Enclosure, IBM, Compaq HP, EMC SAN and Dell hardware; Cisco

Routers and Fiber Interconnect; copper and fiber cabling.

● Operating Systems: Windows NT, 2000, XP, Vista, 7, 2003, 2008 /R2, Linux

● Applications/Systems: VMware VI3, Virtual Center, vSphere, VMware View, Exchange 2003, 2007, 2010,

2013 (LAN, OWA, Cloud (Office 365) RPC over HTTPS), Blackberry Enterprise Server 4.X & 5.X,

SharePoint 2010, Symantec Backup Exec, Symantec Endpoint Protection, Numara TrackIt, Symantec Ghost,

Remedy System, TBMCS, GCCS, CommVault 9, IPSwitch MoveIt, DFS, ADUC, GPMC, DHCP, DNS, MS

SQL 2000-2008R2

● Network Security: ISA 2006, Microsoft TMG, Tivoli, SCOM, NIST, DISA STIG and DoD PKI

● Storage Area Network: LUN management/allocation, data de-duplication, data replication and backup (both

onsite and offsite)

PROFESSIONAL EXPERIENCE

ROBERT HAFT TECHNOLOGIES – SAN ANTONIO, TX 2013 – CURRENT

Senior Systems Engineer / SQL DBA

Responsible for Tier III and IV support to Tenet Healthcare Corporation’s employees and third party

vendors. Supporting medical systems as well as support systems to all of Tenet’s 250 plus medical

facilities. Current duties include Windows System Engineering, MS Exchange, Data Integrity, MS SQL

DBA, DFS, Cluster Admin, MoveIt SFTP Admin and WhatsUp Gold administrator.

US AIR FORCE – Lackland AFB, Texas 2011- 2013

Core Systems Administrator

Provide tier II and III assistance for network services and Intel message handling in support of world-wide

information operations, network warfare and Intelligence missions. Responsible for system administration of

five local area networks supporting more than ten thousand users throughout the 690 Intel Support

Squadron’s area of responsibility. Current duties include on-site and off-site backup management, server

administration of more than 300 servers both physical and virtual.

US AIR FORCE – Yokota Air Base, Japan 2008 - 2011

Network Systems Administrator

Responsible for systems administration of Headquarters, US Forces, Japan’s four local area networks to

include the design, implementation, and administration of Microsoft enterprise network services. Additional

tasks include research, purchase, implement and maintain a 90% virtual network environment. Constituting

and adhering to standard operating procedures for an equipment inventory worth more than $4.5 million in

assets.

US AIR FORCE – Osan Air Base, Republic of Korea 2007-2008

Intel Systems Support Administrator

Providing desktop/server support on Windows XP HP, Compaq and Dell PCs for hardware and software

problem resolution including parts ordering, software imaging, and network connectivity for Headquarters 7th

Air Force sensitive C4 Intelligence systems. Skilled in Remedy support systems and large scale PC

deployments/replacements.

UNITED STATES AIR FORCE – Warner Robins, Georgia 2003 - 2007

Systems Administrator

Installed, configured and maintained network operating systems for over 200 servers. Provided tier 2 and 3

support to over 25,000 customers and 20,000 systems across 6 MAJCOMs, 2 operational flying units and

over 20 associate units.

Tasks and responsibilities/accomplishments:

● Maintained equipment valued at $6.8 million.

● Configured and monitor hardware and software for domain controllers, e-mail servers, Windows naming

servers, domain name servers (DNS), and file servers.

● Created and maintained user accounts, email boxes, and access permissions.

● Maintained security and integrity of secure domains from unauthorized access.

PROFESSIONAL TRAINING & EDUCATION

World Wide Technologies Inc. – San Antonio, TX 2012

CommVault Administration, Engineering & Support

TechNow – San Antonio, TX 2012

Security + Certification

US Air Force Technical Training – Yokota Air Base, Japan 2009

Global Command and Control System Administration 4.2 (GCCS 4.2)

US Air Force Technical Training – Hurlbert Field, FL 2006

SQL Server 2005 Implementation and Administration

Air and Space Operations Center Systems Administrator (TBMCS)

DMS System Adminstration

Global Knowledge On Site – Warner Robins, GA 2005

Microsoft IIS 6.0 Operations

Microsoft Frontpage 2003 Basic Maintenance

MS Exchange 2003 Implementation and Administration

Windows 2003 Server Implementation and Administration

THOMPSON NET-G – Warner Robins, GA 2005

Windows Server 2003 Active Directory Design and Implementation

SQL Server 2000 Implementation and Administration

Windows XP / Server 2003 Troubleshooting and Administration

US AIR FORCE TECHNICAL TRAINING - Biloxi, MS 2004

Computer and Network Principles, Network Server and Client operating systems

Unix Operating Systems, Windows 2000 Client and Server administration

Contact this candidate